Sue Dawson

People Growth & Development Manager at LiveScore Group
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Contact Information
us****@****om
(386) 825-5501
Location
Stoke-on-Trent, England, United Kingdom, UK

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Credentials

  • Developing a Mentoring Program
    LinkedIn
    May, 2022
    - Nov, 2024
  • #IamRemarkable Facilitator
    Google
    Apr, 2022
    - Nov, 2024
  • Insights Discovery
    Insights
    Nov, 2021
    - Nov, 2024

Experience

    • United Kingdom
    • Spectator Sports
    • 200 - 300 Employee
    • People Growth & Development Manager
      • Dec 2021 - Present

  • motherhood
    • Stoke-on-Trent, United Kingdom
    • First Time Mum
      • Jun 2018 - Present

    • United Kingdom
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Human Resources Manager
      • Mar 2020 - Jan 2022

    • Gambling Facilities and Casinos
    • 400 - 500 Employee
    • HRBP (Mat Cover)
      • Apr 2019 - Mar 2020

    • United Kingdom
    • Building Materials
    • 1 - 100 Employee
    • HR Manager (FTC)
      • Nov 2017 - Jun 2018

      Key responsibilities include; Responsible for maintaining best HR Practice and employment law compliance within the Group Advise on and conduct: investigations, disciplinary and grievance proceedings, performance management, fixed term contracts, contractual changes, absence management, long term sick issues, maternity / paternity, flexible working requests, TUPE and redundancy. Oversee all recruitment including advertisements, shortlisting and interviews for any vacancies. Assess training needs, maintain training records, coordinate mandatory training, organise in-house training and ensure all qualifications are kept updated. Monitor employee absences, ensure sickness and holidays are recorded accurately on the system Conduct inductions, return to work interviews, probation reviews, bi-annual appraisals and exit interviews Support line managers with personal development plans and appraisal training Deal with incoming HR queries from employees and line managers. Oversee and support monthly Payroll Oversee the administration of the group pension schemes Monitor all HR administration Achievements: Implemented and managed HR projects to address the goals for 2018 following the results from the Employee Survey. Successfully delivered 17 projects across the group. Projects include the following: Employee Engagement activities (including the Development of the M.A.D Group); Lean Payroll Processes; Standardisation of Processes; Creation & implementation of Recruitment Strategy; Creation & Implementation of Communications Strategy; GDPR Assessment & implementation; Development of T&A System; Development of Group Wellbeing Strategy; Implement Employee Recognition scheme; Develop & Implement changes to Group Absence Policy and monitoring System; Review and create Gender Pay Gap analysis. Show less

  • Wincanton
    • Stoke-on-Trent, United Kingdom
    • HR Advisor
      • Oct 2015 - Nov 2017

      Key Responsibilities include: Managing the site HR team of two HR Assistants. Ensure the provision of a high-quality HR service in a fast-paced environment to all stakeholders in all areas of HR including resource, employee relations, learning & development and reward. Partnering the site management team with high volume complex ER issues and providing generalist HR support and advice for the site as required. Ensure all site and company policies and procedures are adhered to. Supporting ongoing volume recruitment and selection. In 2016, 337 new recruits were sourced and inducted into the site Play an active role manging the control of sickness and absence to ensure contractual KPIs are achieved through production of new procedures and training to all management team. Partner the Contract HR Manager and Site General Manager ensuring relevant management training is identified via succession planning, performance reviews and gap analysis. Following onto the sourcing and if needed the delivery of training (in 2016 a focus on Equality & Diversity Training). Proactively manage employee engagement initiatives across the site. Including arranging Charity events, managing the site Joint Consultative Committee and leading site focus groups. Partnering the Health & Safety team and supporting H&S activities on site to reduce lost time incidents, Riddors etc. and assist the site team achieving a zero-accident safety culture. Partnering the Site Finance team to manage payroll and reporting for the site. Facilitating the HR Projects provision on site ensuring it is equipped for future growth by implementing a structured HR project timeline with Governance. Ensuring that Site Terms and conditions are fit for purpose and that they are in line with legislation. Supporting wider company recruitment activities, Policy review and TUPE activities. Show less

    • HR Officer
      • Apr 2013 - Sep 2015

      A UK based Medical Devices Manufacturing Company, developing and providing leading edge technology to the global wound care market. Employing 500 employees, this is multi-site, fast paced role covering a vast range of HR disciplines and providing advice and support for both Line Management and employees. Annual Company revenue £59.5m (2013). Responsibilities include: Acting as first point of contact for all employees regarding HR related issues covering two sites (Winsford & Plymouth 300 employees) Managing a high number of recruitments from authorisation through to offer Managing New starter processing, ensuring all systems are updated, including payroll, Time & Attendance and Flexible Benefits system Providing advice and support for Line Managers and employees on complex discipline/grievance issues as well as managing performance issues Managing and maintaining the manual and computerised HR information systems and generating appropriate management reports, i.e. Time and attendance, labour turnover, etc. Monitoring sickness absence through the Return to Work Procedure Working alongside Occupational Health provider to ensure employee well-being and managing both short term and long-term sickness Providing advice to Line Managers on new/changing legislation Providing monthly reports to support the payroll process Achievements: Worked as part of the senior management team to successfully implement a new development review framework for shop floor employees which is linked to a new performance related pay structure. Implemented site policies and procedures to ensure legal obligations are met, and ensured comprehensive training rolled out to all who required it. Including the creation of a site Consultative Committee to improve employee relations and encourage a consultative approach between Senior Management and Colleagues. Show less

    • Group HR Officer
      • May 2008 - Apr 2013

      • Acting as first point of contact for all employees in regard to HR related issues • Providing advice and support for Line Managers and employees on discipline/grievance issues • Supporting the recruitment and selection of all company employees • Liaison with external Employment agencies in order to secure temporary labour • Managing and maintaining the manual and computerised HR information systems and generating appropriate management reports, i.e. Time and attendance, labour turnover, etc. • Sourcing all external training as per the company requirements • Managing and maintaining computerised training records • Completion of new employee inductions, including T&Cs familiarisation and H&S inductions • Processing of all appointments and terminations including preparation of Contracts of Employment • Monitoring sickness absence through the Return to Work Procedure • Providing advice to Line Managers on new/changing legislation • Assisting in the introduction and maintenance of HR policies and procedures • Administration and maintenance of employee files • Organisation and production of minutes for the company H&S meetings • Collation of case paperwork to support the defence of Employment Tribunal Cases and Accident Claims, including liaison with solicitors • Providing assistance/advice to Operations Managers on implementing organisational change • Production of labour forecasts and reports on Daily Labour costs (both Temp & Perm) • Manually producing Monthly hours report to Payroll, and dealing with any wages queries Show less

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • PA
      • Jan 2008 - May 2008

      Arranges / altered meetings Minute taking Produced presentations Point of contact for any enquiries Put together relevant paperwork General administration support across the Performance Team Arranging venues and food Data inputting Arranges / altered meetings Minute taking Produced presentations Point of contact for any enquiries Put together relevant paperwork General administration support across the Performance Team Arranging venues and food Data inputting

  • Project Air Ltd
    • Rugeley, England, United Kingdom
    • Office Administrator
      • Mar 2007 - Jan 2008

      The role that got me to the Midlands The role that got me to the Midlands

  • Nationwide Maintenance Ltd
    • Winchester, England, United Kingdom
    • Office Administrator
      • Jun 2006 - Mar 2007

      My first role after Uni and into the real world! My first role after Uni and into the real world!

    • Bar Person
      • May 2004 - May 2006

    • Office Administrator
      • Jun 2005 - Aug 2005

      The place where it all started.....

  • Alldays Plc
    • Winchester / Bedford
    • Supervisor
      • Jun 1999 - Apr 2004

      My first exposure to Management My first exposure to Management

Education

  • Staffordshire University
    Post Graduate Diploma, Human Resource Management
    2008 - 2011
  • Demontfort University (Bedford)
    BA (Hons), Sport Science and Education Studies
    2002 - 2006
  • Basingstoke College of Technology
    BTEC National Diploma, Sports Science
    2000 - 2002
  • Kings' School, Winchester
    1995 - 2000

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