Sue Chapman

Credit Controller at Watbio Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Chelmsford, England, United Kingdom, UK

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Experience

    • Environmental Services
    • 1 - 100 Employee
    • Credit Controller
      • Jun 2018 - Present

      Post daily payments from bank statements, card payments and cheques using Sage Accounts. Taking card payments over the phone. Chase up overdue accounts, resolving pricing queries, sending copy invoices. Sending monthly statements, solving customer account queries, telephoning customers to chase payments. Post daily payments from bank statements, card payments and cheques using Sage Accounts. Taking card payments over the phone. Chase up overdue accounts, resolving pricing queries, sending copy invoices. Sending monthly statements, solving customer account queries, telephoning customers to chase payments.

    • United Kingdom
    • Government Administration
    • Administrator
      • Nov 2011 - Jun 2018

      Preparing and amending all operating documentation in the company using Word 2010 and Excel 2010. Keep functional databases accurately updated. Develop and maintain effective filing and retrieval systems, including off site/long term storage systems. Prepare documentation for Microfilming and checking Microfilms on completion. Dealing with client queries, provide a high level of administrative support within the department. Preparing and amending all operating documentation in the company using Word 2010 and Excel 2010. Keep functional databases accurately updated. Develop and maintain effective filing and retrieval systems, including off site/long term storage systems. Prepare documentation for Microfilming and checking Microfilms on completion. Dealing with client queries, provide a high level of administrative support within the department.

    • Care Manager
      • Jun 2011 - Oct 2011

      Set up and manage a new Care Company within Swan Housing Association. Carry out needs and risk assessments in clients own homes and compile their Care Plans. Recruitment of Care staff including interviewing those staff, checking references, applying for CRB Disclosures, booking training, up to the point of requesting a job offer be sent out from the HR Department. Preparing customer invoices and calculating employee salaries using Ulysses Software. Agree marketing strategies, and agree budgets and staffing needs with the Director. Liaising with numerous departments with the company to achieve the smooth running of the Company. Show less

    • Admin Supervisor
      • Dec 2008 - Aug 2010

      Responsible for the workload and supervision of two other staff in the Admin Department. My duties include - Entering and maintaining data on the costing system, entering maintaining data on Job Order Schedules using excel, Invoicing clients for parts/service, Deleting Jobs from the costing system on completion, Closing down for End of Month and End of Year, calculating engineers wages from time sheets, doing internal QA Audits, Maintaining the Holiday and Sickness Records for all staff, Answering the telephone and reception duties, and any other tasks relevant to my post. Show less

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Office/Accounts Manager
      • Aug 2007 - Dec 2008

      All aspects of accounts (sales ledger and purchase ledger), including Year End using Sage Instant Accounts, Bank Reconciliation, production and submission of quarterly VAT returns. Weekly and Monthly payroll using Moneysoft software, payments to employees using internet banking, monthly and yearly returns to HMRC. Answering all incoming telephone calls to the company using a BT Versatility Switchboard. Taking orders from clients, dealing with suppliers. All secretarial work required within the Company. Helping to implement all the Health and Safety measures required, organisation and ordering of all stationery required. Daily use of email using outlook, filing, faxing and all other general office duties required. Show less

    • United Kingdom
    • Machinery Manufacturing
    • Accounts Manager
      • Mar 2006 - Aug 2007

      running all aspects of the business accounts to Trial Balance using Sage Line 50 Financial Controller. Production and submission of quarterly VAT returns and Intrastat returns. Monthly Payroll using Sage Instant Payroll including monthly and yearly returns to the Inland Revenue. Typing of all correspondence for the office using Microsoft Word and Excel. Dealing with incoming mail and email. Reception duties and dealing with incoming telephone calls - taking orders from clients for spare parts and despatching these as necessary. Ordering new stock when necessary and dealing with stock control. Any general filing, photocopying, ordering stationery and any other general office duties necessary. Show less

    • Office Manager
      • Jan 1999 - Mar 2006

      Running the Accounts and Payroll Department of a busy Nursing Agency using Sage Payroll software and Sage Line 50 for Accounts. Pricing timesheets, Invoicing Clients, all aspects of Payroll for approximately 200 staff, including Year End Routine, dealing with telephone enquiries from Clients and Staff, Bank Reconciliation, electronic payment of monthly Tax and NI, secretarial support for the Directors. Prior to this I was the Personnel Officer dealing with all aspects of recruitment. Running the Accounts and Payroll Department of a busy Nursing Agency using Sage Payroll software and Sage Line 50 for Accounts. Pricing timesheets, Invoicing Clients, all aspects of Payroll for approximately 200 staff, including Year End Routine, dealing with telephone enquiries from Clients and Staff, Bank Reconciliation, electronic payment of monthly Tax and NI, secretarial support for the Directors. Prior to this I was the Personnel Officer dealing with all aspects of recruitment.

    • United Kingdom
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Teachers Assistant
      • Jan 1996 - Jan 1999

      Assisting the teacher in the Reception Class, helping children with Reading, Writing, Art etc. Also working with Special Needs children giving them extra support in the classroom. Assisting the teacher in the Reception Class, helping children with Reading, Writing, Art etc. Also working with Special Needs children giving them extra support in the classroom.

    • United Kingdom
    • Appliances, Electrical, and Electronics Manufacturing
    • Secretary
      • Jan 1981 - Jan 1989

      All aspects of secretarial work for the General Manager and his team of approx 10 people. All aspects of secretarial work for the General Manager and his team of approx 10 people.

    • Trainee Clerk Typist
      • Jan 1978 - Jan 1981

      2 year apprenticeship with Day Release to college at the end of which I was awarded Clerk Typist of the Year. 2 year apprenticeship with Day Release to college at the end of which I was awarded Clerk Typist of the Year.

Education

  • Cheonggang Academy

Community

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