Experience

Continuum Care Hospice
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Community Liaison

  • Jan 2021 - Present


VITAS Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Admissions Liaison

  • Sep 2019 - Dec 2020

  Expanding my hospice admissions & operational experience, while gaining clinical knowledge through this role as a frontline hospice representative. Working directly with patients and families at their most vulnerable time to obtain medical history, educate on hospice benefits and insurance coverage, evaluate for hospice appropriateness with the goal of moving them from referral to admission. Developing effective relationships with clinicians, patient care colleagues and senior management to provide patients with exceptional end of life care. Strong interaction with referral sources within hospitals, skilled nursing and assisted living care facilities. Show less



Hospice of the East Bay

• Healthcare Liaison

  • Mar 2019 - Jun 2019

  Account manager for large territory within Contra Costa County including newly opened account base in Richmond, San Pablo, Rodeo and El Cerrito. Established strong relationships with long term care facilities, senior care homes and physician offices with goal of securing new admissions. Developed & implemented strategies to create community partners. Responsible for educating facility staff as well as patients and families on non-profit hospice services. Account manager for large territory within Contra Costa County including newly opened account base in Richmond, San Pablo, Rodeo and El Cerrito. Established strong relationships with long term care facilities, senior care homes and physician offices with goal of securing new admissions. Developed & implemented strategies to create community partners. Responsible for educating facility staff as well as patients and families on non-profit hospice services.

• Vitas Representative

  • Sep 2017 - Feb 2019

  Managed diverse set of long-term care accounts in Lamorinda, Walnut Creek, San Ramon and Oakland for a leading hospice care provider. Accounts included: senior assisted living communities, skilled nursing facilities, care homes and physician offices. Developed strong relationships with key management and referral sources within these accounts while increasing admissions within top 5 accounts to 150% year over year. Conducted in -service training and community events within territory. Consistently in top 20 rankings on national leadership board during first year in hospice marketing including a Q1 2017 ranking of #4 in the country. Show less



Senior Resource Group

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Sales & Marketing Director

  • Nov 2016 - Jul 2017

  Responsible for all sales and marketing activities at luxury senior living community. Hired, trained and managed sales team to close sales and move ins within 184-unit community, consisting of Independent and Assisted Living as well as Memory Care. Developed mutually beneficial connections with synergistic referral partners through weekly outreach visits and events. Consistently met sales and activity metrics.

• Sales Associate

  • Jul 2016 - Nov 2016

  Work closely with Director of Sales to generate and follow up on leads with the objective of achieving and maintaining an average daily census of over 95% for The Kensington. Focus on making connections and building authentic relationships with seniors and their families to introduce them to the experience of senior living including independent living, assisted living and memory care.



A Place for Mom

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Living Advisor

  • Oct 2015 - Jun 2016

  Provided families with exceptional support, both practical and emotional, to assist them in finding appropriate senior care options for their loved ones, including independent living, assisted living, dementia care, residential care homes and home assistance. Successfully placed over 30 residents into wonderful communities and homes within a 6-month time period. Exceeded monthly quota within first 4 months. Provided families with exceptional support, both practical and emotional, to assist them in finding appropriate senior care options for their loved ones, including independent living, assisted living, dementia care, residential care homes and home assistance. Successfully placed over 30 residents into wonderful communities and homes within a 6-month time period. Exceeded monthly quota within first 4 months.



lululemon athletica

• Canada
• Apparel & Fashion

• Assistant Showroom Manager

  • Jan 2014 - Sep 2015

  Entrepreneurial opportunity to grow new girl's athletic brand, ivivva, within the lululemon corporate umbrella. Focus on developing community awareness for ivivva brand within the East San Francisco Bay area in anticipation of a new store opening. Responsibilities included: Management of all aspects of the retail store operations including brand strategy, budget, product merchandising, guest experience, staff hiring and development, community outreach programs involving event planning and social media marketing. Consistently exceeded sales goals to become one of the best performing ivivva showrooms in the United States. Show less



Chevron

• United States
• Oil and Gas
• 700 & Above Employee

• Human Resource Staffing Coordinator

  • Jul 2013 - Jan 2014

  Responsible for managing the hiring process for new employees ensuring that newly recruited hires were offered a topnotch corporate experience from offer letter through onboarding. Responsible for managing the hiring process for new employees ensuring that newly recruited hires were offered a topnotch corporate experience from offer letter through onboarding.



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Business Development Manager

  • Jan 2000 - Oct 2000

  Established Microsoft OEM’s presence within central region field offices. Coordinated strategies and business practices between separate divisions with mutual goal of increasing sales and improving customer relations within small and medium enterprises.

• OEM Channel Account Manager

  • Jul 1995 - Jan 2000

  OEM Channel Account Manager (1995 to 1999)Successfully managed major account relationships with OEM channel distributors. Part of startup team responsible for launch of newly created Microsoft OEM Distribution Channel. Developed account strategies to drive incremental sales. Conducted quarterly business reviews and sales force training sessions. Negotiated license terms and conditions. Consistently exceeded account quotas.