Experience

Katharine House Hospice

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Community Engagement Officer

  • Nov 2021 - Present

  I support both community and corporate fundraisers for the hospice, delivering advice, resources and administration duties. I work closely with the Marketing Team, to ensure that our supporters receive recognition for their fundraising via social media, website and newsletter platforms. I aid the Events Team, providing support where needed and attending various events, both in house and within the community, plus recruiting & managing corporate teams. I am responsible for building new relationships within the community and increasing support, including attending regular networking events. I act as an account manager for our current corporate supporters, including delivering sponsorship and volunteer opportunities. Show less



Swann Financial

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Client Servicing Team Leader

  • May 2018 - Nov 2021

  I managed a team of 3, the workload within the department and I aided the team with their training & personal development. I interacted with clients on a daily basis as I was responsible for ensuring that all clients were offered a financial review each year and that monthly targets were met. The role included booking appointments and diary management (remotely & face to face), accurate and detailed client record keeping on the CRM, pre and post meeting correspondence and all other ad-hoc queries from advisers & clients. I also produced monthly reports, analysed data and attended regular meetings with senior management. I had to ensure that as a team, we adhered to FCA and GDPR regulations Show less



Vine House Studios

• United Kingdom
• Photography
• 1 - 100 Employee

• Assistant Photographer

  • Jan 2017 - Jul 2019

  I worked alongside Becky Moyce & Ivor McCullagh as a freelance assistant photographer. I assisted at larger weddings, where a second shooter was required. I worked alongside Becky Moyce & Ivor McCullagh as a freelance assistant photographer. I assisted at larger weddings, where a second shooter was required.



Motivo Photography

• Banbury, England, United Kingdom

• Photographer

  • Jan 2016 - 2019

  I ran my own photography business, on a part-time basis. I photographed work for commercial clients, weddings and portraits. I ran my own photography business, on a part-time basis. I photographed work for commercial clients, weddings and portraits.



SE-Solicitors

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Marketing Assistant

  • Oct 2015 - May 2018

  I dealt with all client feedback administration and analysis, plus the organisation, administration and attendance of company events, as well as the PR photography. I was also responsible for producing marketing research reports, diary management and organising monthly departmental meetings. I designed and produced the monthly internal newsletter and client marketing literature. I was involved with aiding, building and maintaining relationships with local businesses & referrers, plus maintaining the CRM database with their contact details and interaction. I was a member of the Social and Charity Committee, organising staff & Charity events. Time management, communication skills, organisation and working to tight deadlines were key in this role. Show less



Brethertons Solicitors LLP

• United Kingdom
• Law Practice
• 100 - 200 Employee

• Legal Assistant

  • Oct 2014 - Oct 2015

  I worked as a Legal Assistant for 3 Fee Earners in Property Management, dealing with debt recovery for unpaid service charge arrears. I prepared Court Papers for County Court Proceedings and located documents from the Land Registry. I dealt with calls, e-mails and written correspondence from clients & lessees. I assisted with new instructions, raised invoices and allocated payments to clients once recovered monies were received. I worked as a Legal Assistant for 3 Fee Earners in Property Management, dealing with debt recovery for unpaid service charge arrears. I prepared Court Papers for County Court Proceedings and located documents from the Land Registry. I dealt with calls, e-mails and written correspondence from clients & lessees. I assisted with new instructions, raised invoices and allocated payments to clients once recovered monies were received.



HM Courts & Tribunals Service (HMCTS)

• United Kingdom
• Government Administration
• 700 & Above Employee

• Case Management Officer

  • May 2007 - Oct 2014

  I worked as a Case Management and Diary Officer in a small team. I was responsible for managing the Court diaries for all 10 Magistrates Courts in Thames Valley, including diaries for over 750 Magistrates and 4 District Judges. I dealt with other court users via e-mail and telephone on a daily basis and I was also a First Aider & Fire Control Officer. I also acted as Deputy Manager on a regular basis. It was a very busy office and I had to prioritise my workload and meet tight deadlines. I worked as a Case Management and Diary Officer in a small team. I was responsible for managing the Court diaries for all 10 Magistrates Courts in Thames Valley, including diaries for over 750 Magistrates and 4 District Judges. I dealt with other court users via e-mail and telephone on a daily basis and I was also a First Aider & Fire Control Officer. I also acted as Deputy Manager on a regular basis. It was a very busy office and I had to prioritise my workload and meet tight deadlines.



Cherwell District Council

• United Kingdom
• Government Administration
• 200 - 300 Employee

• Customer Service Adviser

  • May 2005 - May 2007

  I worked in the Customer Services team and dealt with complaints and queries via incoming calls, post & email. I also dealt with general administration, including, sorting post, data entry and processing of customer orders. I also attended Recycling Roadshows on an ad-hoc basis I worked in the Customer Services team and dealt with complaints and queries via incoming calls, post & email. I also dealt with general administration, including, sorting post, data entry and processing of customer orders. I also attended Recycling Roadshows on an ad-hoc basis