Suchi Shroff

Co-President at Management and Economics Students'​ Association (MESA)
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • French Limited working proficiency
  • Hindi Native or bilingual proficiency
  • Gujarati Native or bilingual proficiency
  • Marathi Elementary proficiency

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Justin Wong

I had the pleasure of working with Suchi on a large scale project for the school community, and I was blown away by her work ethic and dedication to learning. Suchi excelled under high pressures, accepting feedback on her work positively and continuously improved herself to take on more tasks as the project went on. Her ability to deal with conflicting priorities in high-pressure situations impressed me the most, as she never lost her cool once during the 6 months we collaborated together and stood out as an exceptional team member.

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Experience

    • Canada
    • Education Administration Programs
    • 1 - 100 Employee
    • Co-President
      • May 2023 - Present

    • Social Operations Director
      • Apr 2022 - Apr 2023

    • Logistics Head - Management Gala 2022
      • Dec 2021 - Mar 2022

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Teaching Assistant
      • Jan 2023 - Present

      ▪️Course Portfolio --> MGMB01 - Marketing Management --> MGIB01 - Global Marketing ▪️Course Portfolio --> MGMB01 - Marketing Management --> MGIB01 - Global Marketing

    • Internal Director
      • Oct 2022 - Apr 2023

      ▪️Maintaining communication with members: Was responsible for maintaining open lines of communication with club members. This involved organizing meetings, taking minute minutes and providing updates on upcoming events. ▪️Helped plan meetings taking into account the availabilities of all 16 members ▪️Overall helped ensure that the club is a welcoming, inclusive, and engaging community for its members, while also promoting cultural awareness and understanding on campus. ▪️Maintaining communication with members: Was responsible for maintaining open lines of communication with club members. This involved organizing meetings, taking minute minutes and providing updates on upcoming events. ▪️Helped plan meetings taking into account the availabilities of all 16 members ▪️Overall helped ensure that the club is a welcoming, inclusive, and engaging community for its members, while also promoting cultural awareness and understanding on campus.

    • Canada
    • Financial Services
    • 700 & Above Employee
    • Business Analyst/Operations Agent
      • Sep 2022 - Apr 2023

      ▪️Troubleshooting: Was responsible for identifying and resolving issues with software applications. This involved investigating, diagnosing, and fixing problems that end-users encounter while using the software. ▪️Customer Support: Was one of the primary points of contact for end-users who are experiencing technical issues with the software. Communicated clearly and effectively with users, understood their problems, and provided timely and accurate solutions. ▪️Documentation: Effectively documented all issues and resolutions encountered during the support process. This documentation is critical for knowledge sharing and future reference. ▪️Collaboration: Worked closely with other members of the IT team, including developers, QA engineers, and project managers, to ensure that software applications were worked on according to the recurring issues. ▪️Transaction Processing: Processed transactions diligently and in a timely manner that s were unable to be processed as expected, causing delays and inconvenience for users due to application errors. ▪️Continuous Improvement: Helped identify opportunities for improving the support process and the software applications themselves. This involved analyzing support trends, identifying root causes of issues, and proposing and implementing solutions. Show less

Education

  • University of Toronto
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2021 - 2025
  • Stephen Leacock Collegiate Institute
    2019 - 2021
  • Witty International School
    2006 - 2019

Community

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