Experience

GMR MEGAWIDE Cebu Airport Corporation
• Philippines
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee
• Chief Executive Advisor

  • Sep 2022 - Present

Kannur International Airport Limited
• India
• Airlines and Aviation
• 1 - 100 Employee
• Chief Operating Officer

  • Aug 2021 - Aug 2022

Adani Enterprise Ltd
• United Kingdom
• Restaurants
• Vice President - Head of CEO Office & Business Integration

  • Sep 2019 - Aug 2021


GMR Hyderabad International Airport Ltd

• India
• Airlines and Aviation
• 400 - 500 Employee

• Chief Commercial Officer - Aero

  • Apr 2019 - Aug 2019

• Deputy Chief Operating Officer

  • Jul 2016 - Mar 2019


Hyderabad Duty Free Retail Limited
• India
• Retail
• 1 - 100 Employee
• Chief Executive Officer

  • Jan 2013 - Jun 2016


GMR Male' International Airport Private Limited

• Airlines and Aviation

• Head Of Operations

  • Aug 2010 - Dec 2012

  • Formulate Strategy and Budgets for Airport Operations business in line with the Group strategy and implement effective plans to achieve the targets. • Provide front line leadership to managerial and senior staff to achieve organizational objective and act as a point of reference to resolve any issues impacting an efficient operation. • Develop and maintain stakeholder relationships with government authorities, airlines, commercial accounts and key industry representatives, appropriately to develop and explore business opportunities. • Ensure the team consistently delivers the agreed Service Level Standards to all stakeholders. Implement operational policies, procedures and customer satisfaction targets to include zero tolerance of service failures, review gaps and action plans to address. • Implement performance management system to measure airports performance and that of the entire airport community. • Implement unique service programs focused on customer priorities to advance the airport brand. • Implement measures to elevate professionalism and efficiency in the workplace, develop skills of existing staff and Synergize with other team to achieve outstanding customer services and credible branding. • Plan and Organize specific training Programme to all airport employees involved in frontline operations to respond efficiently, effectively and consistently the complex demands of Customer. Contract negotiation with Airlines, Operators and other stakeholders and ensure increase in throughput. • Optimum utilization of manpower and equipment to ensure adherence to budget and minimize leakages for savings. • Ensuring relevant Legal and Compliance requirements are met in exercising operational control. • Ensuring all Health Safety& Environment Standards, Norms, Regulatory/Trade requirements are complied with on an on going basis. Show less



GMR Group

• India
• Construction
• 700 & Above Employee

• Associate General Manager - Cargo & logistics

  • May 2007 - Jul 2010

  • Drive Aero related infrastructure development at GMR Hyderabad International Airport (GHIAL). • Monitor revenue realization from Cargo / Ground handling business as projected. • Monitor the Operational efficiency, Capacity planning, Resource planning, IT implementation of the Joint venture partners to achieve desired results. • Identifying new business opportunities and coordinate to develop of business plans, for the senior management. • Development and grant of concession for identified new business like Pharma Hub, Free trade warehousing zone and Express Cargo facility. • Be an interface between the stake holders (internal and external) for, in resolving commercial and service related issues. • Report periodically to senior management on concessionaire’s service standards and put forward corrective measures over deviations. Show less


Indian Airlines Limited
• Airlines and Aviation
• 200 - 300 Employee
• Senior Customer Services Agent

  • Jul 1997 - Apr 2007