Experience

Madhvani Group

• Uganda
• Investment Banking
• 1 - 100 Employee

• PERSONAL BUTLER &HOUSE MANAGER

  • Feb 2019 - Present

  PERSONAL BUTLER OF HONB'L JMD & HOUSE MANAGER

• Butler

  • Jan 2019 - Present

  PERSONAL BUTLER , HOUSE MANAGER



ORCHID

• Retail

• BUTLER EXECUTIVE

  • Jan 2018 - Feb 2019

  Team Key Responsibility : • Management Coach • Mentor • Advocate for Organization • Advocate for Employee • Personnel Policies and Procedures • Staffing • Employee Training and Development • Employee Performance Key Supervision Recommended Book Personal Development Work & Facilitation work Team Key Responsibility : • Management Coach • Mentor • Advocate for Organization • Advocate for Employee • Personnel Policies and Procedures • Staffing • Employee Training and Development • Employee Performance Key Supervision Recommended Book Personal Development Work & Facilitation work



Al Wazzan Group of Companies

• Kuwait
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Specialist in Personalized service

  • Jan 2017 - Dec 2018

  PERSONAL BUTLER OF HONB'L CHAIRMAN (ROYAL FAMILY & GROUP AL WAZZAN ) PERSONAL BUTLER OF HONB'L CHAIRMAN (ROYAL FAMILY & GROUP AL WAZZAN )



ITC Pvt Ltd

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• PERSONAL BUTLER

  • Jul 2015 - Jan 2017

  HONB'L FORMER CHAIRMAN OF ITC, LATE Y.C. DEVESHWAR & PRESENT CHAIRMAN MR. SANJIV PURI . Business Tycoon, Mr. Kumarmangalam Birla (Birla Group) Mr. Arshad Hidayatullah (Sr. Advocate of Mumbai High Court & Supreme Court of India) Mr. Dinesh Trivedi (Former Union Railway Minister Govt. of India) Mr. Amitabh Kant (Secretary, Department of Industrial Policy and Promotion, Govt. of India) (Chairman Delhi – Mumbai Industrial Corridor Development Corporation, Ministry of Commerce and Industry) THE LEELA HOTEL PALACE & RESORT, ANDHERI, MUMBAI (; ) Butler – F&B Service Maintained highest levels of customer satisfaction as indicated through feedbacks. Responsible for maintaining cordial relations with large corporate clients to assure satisfactory service and speedy problem solving Accountable for providing personalized service to guests, up selling of facilities and services, personalized check in/check out procedures, managing arrival and occupancy of suites as per the guest preferences in accordance with standards Looked after and arranged suites as per the guest preferences in accordance with the set standards. Administered the private bar inventory including replenishment and control on par stock as per the standard. Handled guest complaints and resolved it at the earliest to ensure guest satisfaction. Carried out restaurant reservation, flight bookings, ensured proper housekeeping services along with guest’s preference for amenities and any other extra preferences Ensured that the food and beverages are served as per the guest’s preferences. Took care of any other guest preference Guests Handled: Mr. Roopesh Barot, NRI, Business Tycoon Sh. Shivraj Singh Chauhan, Hon’ble C.M in M.P Sh. Ghulam Nabi Azad, Hon’ble Ex. C.M in J&K and former Union Health Minister (Govt. of India) Sh. L.K. Advani, Hon’ble Ex. Deputy P.M, Ex. Opposition Leader of the Member of Parliament (Govt. of India) & Ex. BJP President (all India) Show less



The Leela Palaces, Hotels and Resorts

• India
• Hospitality
• 700 & Above Employee

• PERSONAL BUTLER

  • Jan 2014 - Dec 2015

  THE LEELA HOTEL PALACE & RESORT, ANDHERI, MUMBAI (; ) Butler – F&B Service Maintained highest levels of customer satisfaction as indicated through feedbacks. Responsible for maintaining cordial relations with large corporate clients to assure satisfactory service and speedy problem solving Accountable for providing personalized service to guests, up selling of facilities and services, personalized check in/check out procedures, managing arrival and occupancy of suites as per the guest preferences in accordance with standards Looked after and arranged suites as per the guest preferences in accordance with the set standards. Administered the private bar inventory including replenishment and control on par stock as per the standard. Handled guest complaints and resolved it at the earliest to ensure guest satisfaction. Carried out restaurant reservation, flight bookings, ensured proper housekeeping services along with guest’s preference for amenities and any other extra preferences Ensured that the food and beverages are served as per the guest’s preferences. Took care of any other guest preference Guests Handled: Mr. Roopesh Barot, NRI, Business Tycoon Sh. Shivraj Singh Chauhan, Hon’ble C.M in M.P Sh. Ghulam Nabi Azad, Hon’ble Ex. C.M in J&K and former Union Health Minister (Govt. of India) Sh. L.K. Advani, Hon’ble Ex. Deputy P.M, Ex. Opposition Leader of the Member of Parliament (Govt. of India) & Ex. BJP President (all India) Show less