Daniela S.
Front Desk Representative / Party Host at Rinx Entertainment Centre- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Hootsuite Platform Certification
HootsuiteJun, 2022- Oct, 2024 -
Social Marketing Certification
HootsuiteJun, 2022- Oct, 2024 -
Smart Serve Ontario
Smart Serve OntarioJul, 2023- Oct, 2024 -
Ielts Academic Certification
IELTS OfficialOct, 2021- Oct, 2024
Experience
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Rinx Entertainment Centre
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Canada
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Spectator Sports
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1 - 100 Employee
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Front Desk Representative / Party Host
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Jun 2022 - Present
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, coworkers, and management Ensures all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day In your working area ensure that all guests are greeted courteously and attentively Creates an organized, cooperative, and well run work environment by completing daily side work Assists parties, organizing food and entertainment. Makes sure schedule follows through. Show less
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HOTEL DANN CARLTON BARRANQUILLA
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Mar 2020 - Mar 2021
Answering telephone calls and relaying messages Maintaining an inventory of reservations, vacancies, and room assignments Answering inquires about the hotel and its services through the telephone, email, or in-person Acquiring and retaining customers, and managing and booking events. Responsible for registering guests, obtaining pertinent information, ensuring proper credit is established Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service Provides genuine hospitality and teamwork on an ongoing basis Gives personal attention, takes personal responsibility, uses teamwork when providing guest service Verify customers' credit, and establish how the customer will pay for the accommodation Uses time efficiently and effectively to manage priorities Show less
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Freelance
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Quebec, Canada
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Personal Assistant
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Apr 2018 - Dec 2019
Diary management. Dealing with incoming email, faxes and post, often corresponding on behalf of the General Manager Research and coordinate all travel arrangements/create detailed itineraries Carrying out general office duties including scanning, photocopying and printing Assisting with the preparation of time consuming or complicated documents or presentations High level accuracy and a good attention to details, work quickly and is used to having high standards of work Update timesheets by entering payroll numbers for new hires and department transfers Calculate and process accurate payments to employees ensuring strict deadlines are met Show less
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Cultural Care Au Pair
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United States
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Individual and Family Services
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700 & Above Employee
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Au Pair
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May 2015 - Oct 2015
Supervising, caring and attending children needs. Supervising, caring and attending children needs.
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Education
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2022 - 2023
Seneca College
Graduate Certificate, Global Hospitality Business Development -
2022 - 2022
Seneca College
Graduate Certificate, Global Hospitality Operations Management -
2022 - 2022
Hootsuite Academy
Social Media Certification, Hospitality Administration/Management -
2017 - 2020
CENTRO INCA
Hospitality & Tourism, Tourism Promotion Operations -
2015 - 2017
Gato Dumas
Baking and Pastry Arts/Baker/Pastry Chef -
2014 - 2015
LCI BOGOTç
Diploma of Education, Fashion/Apparel Design
Community
