Product Manager

• Nov 2022 - Present

Inside Sales Executive

• Oct 2018 - Oct 2022

Job Responsibilities are: *To manage and support reseller. * Develop account penetration strategies and to close business deals. * Understanding the company’s competitiveness in the market place. * Generating opportunities and demonstrating the company’s products’ functionality to potential clients. * Uncovering additional sales opportunities whether via phone, social media, email, or a host of other available communication channels, and develops them. *Promote and sell company’s products to its clients and prospective customers *Establish and maintain strong relationships with clients and new prospects. *Engage in forecasting, planning, and account resource allocation and strategy *Develop targeted campaigns to increase product pipeline *To generate customer quotation at advised margin a timely manner. *Attend to customer complaint by understand the details, log in and coordinate with internal employees to provide resolution to customer. *Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. *Assist reseller to apply credit limit and monitor & update their payment status. *Perform order entry in system includes entering the sales order, proforma invoice, purchase invoice, delivery note and tax invoice. *Communicate with logistics and monitor the efficient arrival of purchased product and provide regular shipment update to customers. *Manage and follow up customer computer DOA claim and support & services case with technician. * In charge outsourcing company telesales , lead generation and Inside sales activities * Monitor and update the feedback to assist achieve their target and goal. *Assist for promo or quote some program to user. *Manage to check and arrange components for rework computer. * Create and arrange to customization work order for local build Laptop and Desktop in system and liaise with engineer and assembly team to rework computer. Show less

Financial Services Consultant

• Aug 2016 - May 2017

Job Responsibilities: • Provide good servicing to the customer. • Help clients with financial planning decisions for retirement, education, day-to-day • expenses and investments. • Develops financial strategies by guiding the client to establish financial goals; matching goals to the situation with appropriate financial plans. • Obtains clients' commitment to explaining proposed financial plans and options; explaining advantages and risks; providing explanations; alleviating concerns; answering questions. • Monitors clients' financial situation by tracking changes in wealth and life circumstances; analyzing financial plan results; identifying and evaluating new financial strategies; recommending changes in goals and plans. • Helps customer to exchange debit card & Pin, check balance, check credit card statement. • Updates the CRM system to monitor and build a relationship with the customer. Show less

Intern in Admin Department

• Sep 2015 - Jan 2016

Job Responsibilities are: • Daily Admin routine task • Process improvement for Frontline related processes. • Process improvement for Repair & Maintenance Request from Estate & Mill. • Stock Analysis for Admin Stock. • Plan for Admin stock take to analysis the balancing with SAP system. Job Responsibilities are: • Daily Admin routine task • Process improvement for Frontline related processes. • Process improvement for Repair & Maintenance Request from Estate & Mill. • Stock Analysis for Admin Stock. • Plan for Admin stock take to analysis the balancing with SAP system.

Administrative & HR Associate

• Feb 2012 - Jul 2013

Human Resources Job Responsibilities are: • Recruiting staff. • Monitoring the employee’s time management. • Administering payroll and maintaining employee records. • Provide the training to new staff. • Monitoring & renew the foreign worker passport and permit. • Monitoring employees annual and sick leave. • Handling employees EPF, SOCSO & income monthly payment. • Handling the employee’s offer and promotion letter. • Handling staff performance evaluation. • Handling the employees claim • Handling and issues the incident report of employees in outlet Administration Job Responsibilities Are: • Monitoring telecommunication and internet connective of company. • Monitoring& Maintenance equipment. • Flight and accommodation booking. • Dispatch arrangement to outlet. • Monitoring the stationary, equipment stock. • Utilities Monitoring such as Streamyx line, Telephone & Fax Line, Mobile Phone and Photocopier. • Handling the key Management. • Monitor and renew the Trade License of company. • Renew the Telephone and email listing. • Monitor the courier services HQ to different outlet. • Monitor the foreign worker accommodation. Activities: Committee member in organizing Green Summit Crazy Race 2012 Committee member on organizing Green Summit Group Annual Dinner 2013 Show less

Part time Sales & Admin

• Nov 2010 - Jan 2012

Job Responsibilities are: • Handling sales of computer. • Intro some product to customer. • Doing filling and some document. • Key in invoice to supplier. • Arrangement the new stock. Job Responsibilities are: • Handling sales of computer. • Intro some product to customer. • Doing filling and some document. • Key in invoice to supplier. • Arrangement the new stock.