Application Developer

• Dec 2017 - Present

FileMaker Developer

• Dec 2006 - Dec 2017

Department: Information Systems and TechnologyProvide centralized in-house FileMaker development, application support, operational support, BA/PM services, and knowledge management for the MIT community.Notable work:• Developed and supported FileMaker applications for dozens of departments and offices at MIT, including several high profile, sensitive, and mission critical systems.• Solved many challenges related to integration of FileMaker with central MIT systems and resources, including external authentication via Kerberos, ESS connectivity to the MIT Data Warehouse and other Oracle/MySQL databases, and SMTP mail.• Teamed with IT operations staff to help manage the FileMaker Server hosting environment at MIT, presently consisting of 50+ virtualized, hybrid cloud-based servers.• Collaborated with others to develop best practices and documentation for FileMaker use at MIT, including coding standards, hosting and security practices, customer support model, and knowledge management.Major development projects:• Developed a robust FileMaker CRM product used by multiple departments and offices at MIT. Core features include integrations with central MIT systems, mail merge, constituent interaction tracking, academic tracking, and cohort management. Employed novel methods for managing customer-specific customizations, as well as a release process for deploying product updates to existing clients.• Developed a high-profile system for the Office of Undergraduate Advising and Academic Programming for managing the needs of three business units. Functionality included tracking the workflow for several sensitive processes such as student withdrawals, returns, performance flagging, academic counseling, and disability accommodations.• Developed an academic program administration system used by several departments. Core features include student lifecycle tracking (admissions to alumni), faculty tracking, and class scheduling.

Computer Support Assistant

• Oct 2002 - Dec 2006

Department: Biology• Provided FileMaker development and support for the Department of Biology.• Served as the liaison to central IT for managing departmental computing support needs.• Supported administrative processes for the Biology undergraduate and graduate education programs.

Guitarist

• Oct 2012 - Nov 2017

Guitarist

• May 2007 - Apr 2015

Application Programmer

• Sep 2000 - May 2002

Developed and supported telecommunications software for several major national and global telecom companies. Developed and supported telecommunications software for several major national and global telecom companies.