Stuart Linhares

Director of Customer Care at Myndlift
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • English Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Hebrew Elementary proficiency
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Felipe Sergi Megale

Stuart ingressou como estagiário no time em que eu coordenava e de longe foi, no conjunto profissional, o melhor estagiário com o qual trabalhei - consequentemente efetivado sem sombra de dúvidas. Seu inglês extremamente fluente, sua agilidade e facilidade em lidar com novos desafios além de comunicação admirável, são grandes diferenciais. Ele também é totalmente comprometido com metas e teamwork. Uma pessoa positiva e dedicada, buscando (e vem alcançando) excelência profissional. Espero podermos trabalhar juntos novamente.

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Credentials

  • Client Success and Support: Professional
    IBM
    Nov, 2017
    - Sep, 2024
  • Web Design
    Microcamp
    Sep, 2009
    - Sep, 2024

Experience

  • Myndlift
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Director of Customer Care
      • Jan 2020 - Present

    • Customer Care Manager
      • Oct 2018 - Jan 2020

      As manager of the Myndlift Care Team, I was constantly and throughout the day in touch with clients and business partners, offering the best support by going the extra mile to ensure their success. During this period, I was responsible for creating and managing the customer service department in the company. I used every opportunity available to connect with our community and turn their feedback into product features or process improvements, and rapidly bring positive changes to our startup environment. Show less

  • IBM
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Analyst
      • Jan 2016 - Jul 2018

      Worked as Technical Support analyst with IBM Sterling solutions, involving partners and customers in Latin America and participating the Social Media team for IBM Commerce and Customer Care. Recognized on the IBM Manager's Choice Award - 2016 for my commitment, dedication, posture and technical development.

    • Intern
      • Jan 2015 - Dec 2015

      Worked as a Technical Support Analyst in the IBM WebSphere solutions team, with partners and customers from Latin America. I was the only one in my team located in Brazil

Education

  • Faculdade de Tecnologia da Baixada Santista Rubens Lara (FATEC)
    Bachelor of Technology - BTech, System Analysis and Development
    2012 - 2016
  • Escola Técnica Estadual Aristóteles Ferreira
    High School
    2009 - 2011

Community

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