Stuart Wood
Account Manager - Customer Success - Service Technician at Gold Team Interiors- Claim this Profile
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Bio
Darryl Sellers, M.A.
I highly recommend partnering with Stuart Wood for audio, visual needs for your events! I have been fortunate to collaborate with Stuart for many events! He has always provided Netbriefings and our clients with unparalleled, customer-focused event audio, visual services! These are high-profile, nationally-webcasted conferences, where everything is vital, down to last minutes details! Stuart is a great communicator, who has been the ambassador for our audio, visual needs! He is a key person in the planning of our conferences, helping to make sure our events don't fail! For more than 20 years, Stuart has acquired great knowledge in technology and how important it is in getting our message across to our client's conference attendees and their remote viewers. More importantly, he has shown an absolute necessity to keep my company and our client's events at the forefront of all that he does. Stuart will do the same for you! Stuart's experience, customer-centric approach and attention to detail make him a superior professional partner for all of your audio and visual needs!
Jim Hemsworth
Stuart performed as my teammate & consultant for several years coordinating the Audio Visual requirements for an annual Fundraising luncheon at the Frontiers of Flight museum. My responsibility was to hire, manage and ensure we had a successful presentation for the best value and success of the fundraiser. Stuart was the consummate professional; always meeting deadlines and requirements while offering suggestions on equipment, placement and budget to provide the best experience. His leadership of his team was ever present which created a very pleasant experience overall.
Darryl Sellers, M.A.
I highly recommend partnering with Stuart Wood for audio, visual needs for your events! I have been fortunate to collaborate with Stuart for many events! He has always provided Netbriefings and our clients with unparalleled, customer-focused event audio, visual services! These are high-profile, nationally-webcasted conferences, where everything is vital, down to last minutes details! Stuart is a great communicator, who has been the ambassador for our audio, visual needs! He is a key person in the planning of our conferences, helping to make sure our events don't fail! For more than 20 years, Stuart has acquired great knowledge in technology and how important it is in getting our message across to our client's conference attendees and their remote viewers. More importantly, he has shown an absolute necessity to keep my company and our client's events at the forefront of all that he does. Stuart will do the same for you! Stuart's experience, customer-centric approach and attention to detail make him a superior professional partner for all of your audio and visual needs!
Jim Hemsworth
Stuart performed as my teammate & consultant for several years coordinating the Audio Visual requirements for an annual Fundraising luncheon at the Frontiers of Flight museum. My responsibility was to hire, manage and ensure we had a successful presentation for the best value and success of the fundraiser. Stuart was the consummate professional; always meeting deadlines and requirements while offering suggestions on equipment, placement and budget to provide the best experience. His leadership of his team was ever present which created a very pleasant experience overall.
Darryl Sellers, M.A.
I highly recommend partnering with Stuart Wood for audio, visual needs for your events! I have been fortunate to collaborate with Stuart for many events! He has always provided Netbriefings and our clients with unparalleled, customer-focused event audio, visual services! These are high-profile, nationally-webcasted conferences, where everything is vital, down to last minutes details! Stuart is a great communicator, who has been the ambassador for our audio, visual needs! He is a key person in the planning of our conferences, helping to make sure our events don't fail! For more than 20 years, Stuart has acquired great knowledge in technology and how important it is in getting our message across to our client's conference attendees and their remote viewers. More importantly, he has shown an absolute necessity to keep my company and our client's events at the forefront of all that he does. Stuart will do the same for you! Stuart's experience, customer-centric approach and attention to detail make him a superior professional partner for all of your audio and visual needs!
Jim Hemsworth
Stuart performed as my teammate & consultant for several years coordinating the Audio Visual requirements for an annual Fundraising luncheon at the Frontiers of Flight museum. My responsibility was to hire, manage and ensure we had a successful presentation for the best value and success of the fundraiser. Stuart was the consummate professional; always meeting deadlines and requirements while offering suggestions on equipment, placement and budget to provide the best experience. His leadership of his team was ever present which created a very pleasant experience overall.
Darryl Sellers, M.A.
I highly recommend partnering with Stuart Wood for audio, visual needs for your events! I have been fortunate to collaborate with Stuart for many events! He has always provided Netbriefings and our clients with unparalleled, customer-focused event audio, visual services! These are high-profile, nationally-webcasted conferences, where everything is vital, down to last minutes details! Stuart is a great communicator, who has been the ambassador for our audio, visual needs! He is a key person in the planning of our conferences, helping to make sure our events don't fail! For more than 20 years, Stuart has acquired great knowledge in technology and how important it is in getting our message across to our client's conference attendees and their remote viewers. More importantly, he has shown an absolute necessity to keep my company and our client's events at the forefront of all that he does. Stuart will do the same for you! Stuart's experience, customer-centric approach and attention to detail make him a superior professional partner for all of your audio and visual needs!
Jim Hemsworth
Stuart performed as my teammate & consultant for several years coordinating the Audio Visual requirements for an annual Fundraising luncheon at the Frontiers of Flight museum. My responsibility was to hire, manage and ensure we had a successful presentation for the best value and success of the fundraiser. Stuart was the consummate professional; always meeting deadlines and requirements while offering suggestions on equipment, placement and budget to provide the best experience. His leadership of his team was ever present which created a very pleasant experience overall.
Experience
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Gold Team Interiors
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United States
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Automotive
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1 - 100 Employee
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Account Manager - Customer Success - Service Technician
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Feb 2021 - Present
Offering dedicated, expedient, honest customer service. Gold Team Interior's service offering saves insurance companies, collision centers, and the general public time and money with unmatched high-end automotive interior repair solutions. Offering dedicated, expedient, honest customer service. Gold Team Interior's service offering saves insurance companies, collision centers, and the general public time and money with unmatched high-end automotive interior repair solutions.
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Self-employed
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United States
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Account Project Personnel Manager Customer Success
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Apr 2018 - Feb 2021
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PSAV
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United States
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Events Services
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700 & Above Employee
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National Division Account Manager, Sales, Business Development
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Oct 2007 - Apr 2018
- Proactive Entrepreneur Directed and executed business structure changes that created drastic year over year revenue increases. Worked diligently to ensure record profits to bottom line, without cutting corners on providing the utmost in customer experience. - Business Leadership Led marketing, business development plans for over thirty annual events and over one hundred end customers.Worked with global leading corporate customers from the planning and consultation process, through execution, as well as to post event follow through.Created, submitted and adjusted service contracts working to meet all customer goals, budgets and company revenue and profitability goals.Led the customer transition from sales to onsite execution team and monitored event plans along the entire process.Directed and executed the entire process from contracting, accounting, billing, payment, to the post event reconciliation stage. - Customer FocusLed the company survey process relating to assigned events and projects as well as attained and maintained the highest level of customer service surveys scores.Partnered with internal and external corporate customers to meet event objectives, provide the utmost in customer service, and solidify repeat partnerships.Proactively pursued current and new customers to gain trust which ultimately led to pleased, repeat relationships and revenue streams. Show less
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Self Employed Freelance Management Consultant
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Oct 2005 - Sep 2007
Worked for multiple AV services companies and divisions, filling in for management during leadership transition. - Repaired and nurtured fractured relationships that resulted in contract renewals.account management - business development - project management - employee management - customer service - contract creation and executing - contract pricing negotiations - vendor contracting and negotiations – accounting - accounts payable - accounts receivable – crisis management – relationship repairing – technical event servicing setup, operation and dismantle – high-end customer service and customer satisfaction Show less
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Director of Event Technology
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Feb 1996 - Sep 2005
PSAV is the global leader in live event and hotel audio visual services. I was Director of AV for multiple divisions and locations. - Grew each venue to record revenues before being promoted and transferring to other internal divisions. - Ensured that internal and external customer satisfaction levels were at the highest in order to secure and renew multi-year contracts.account management - business development - project management - employee management – high-end customer service - contract creation and executing - contract pricing negotiations - vendor contracting and negotiations – accounting - accounts payable - accounts receivable – strategic relationship management – awarded for revenue growth and high-end customer service scores – revenue and profit maximization Show less
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Education
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1994 - 1995
The Art Institutes
BAS, Audio Video Recording / Production / Management -
1991 - 1994
Greenville High School
HS
Community
