Sr. Vice President - Operations and Asset Management

• Mar 2023 - Present

Oversee Full Service Division of Hilton Properties. Increase Guest satisfaction scores, exceed total budgeted revenue, achieve budgeted IBFC on a monthly basis utilizing the 50% flow through method, and achieve budgeted percentage for retention and attrition as measured on a monthly basis. Finding the best Talent that the area has to offer. Oversee Full Service Division of Hilton Properties. Increase Guest satisfaction scores, exceed total budgeted revenue, achieve budgeted IBFC on a monthly basis utilizing the 50% flow through method, and achieve budgeted percentage for retention and attrition as measured on a monthly basis. Finding the best Talent that the area has to offer.

Vice President of Hotel Operations

• Sep 2022 - Mar 2023

Regional Director of Operations (Ohio and Pennsylvania)

• Mar 2022 - Sep 2022

Director of Marriott Systems Support

• Sep 2020 - Mar 2022

Regional Director of Operations| Director of Marriott Systems Support

• Sep 2020 - Sep 2021

M Gibson Hotels

• Jul 2020 - Sep 2021

Regional Director Of Operations

• Oct 2019 - Jun 2020

My role is to oversee multiple properties operations and sales. My portfolio consist of Marriott, Hilton, and Wyndham properties. I am responsible to exceed brand average in Guest Service scores, keeping Revenue and Profit on a positive flow, while controlling expenses at all levels. Recruitment of all General Managers and Sales Managers. Keeping all properties QA ready at all times, and creating a great place to work for all associates. I travel to properties weekly and perform the following task: Make sure QA Binders are ready for inspection. Check rooms Go over payables and receivables. Meet with General Managers Meet with staff Make sure all Salt and Medallia surveys are responded to in a timely manner. Make sure OTA’s are responses to and up and running. Check LightStay and Mesh Make sure that property is in QA and LQA ready status. Review Brand Standards Check on PIP and Life Safety Items are compliant Boost Morale of all Associates Just being there to assist with anything and everything that needs to be done. Show less

Area General Manager

• Oct 2018 - Oct 2019

Multi hotel operations. Overseeing a SpringHill Suites in Cincinnati, Ohio and overseeing a Sheraton Suites in Columbus, Ohio. Managing all aspects of both hotels. Ramping up for a Sheraton Suites for full renovation including, but not limited to all guest suites, new 6500 sqft. banquet space, new pool area, and new restaurant. All while maintaining in budget and Guest satisfaction score guidelines. Multi hotel operations. Overseeing a SpringHill Suites in Cincinnati, Ohio and overseeing a Sheraton Suites in Columbus, Ohio. Managing all aspects of both hotels. Ramping up for a Sheraton Suites for full renovation including, but not limited to all guest suites, new 6500 sqft. banquet space, new pool area, and new restaurant. All while maintaining in budget and Guest satisfaction score guidelines.

General Manager

• Jan 2017 - Oct 2019

General Manager

• Jan 2013 - Sep 2015

General Manger

• Nov 2011 - Jan 2013

General Manager

• Apr 2011 - Nov 2011

General Manager

• Jul 2007 - Jul 2008