Experience

Jackson's Art Supplies

• United Kingdom
• Artists and Writers
• 1 - 100 Employee

• Operations Director

  • Jan 2018 - Present

• Operations Manager

  • Mar 2017 - Dec 2017



Tildenet Ltd

• Retail Office Equipment
• 1 - 100 Employee

• Operations Manager

  • Nov 2016 - Jan 2017

  Responsible for ensuring a well-planned, organised, appropriately resourced and efficient pick/pack warehouse operation supplying B2B and B2C industries through a network of next day courier services.Responsibilities included; 1) Ensuring organisational effectiveness by providing leadership and human resource experience, ensuring a multi-skilled, competent team of well trained and motivated staff. 2) Setting, monitoring & reviewing the performance of pick/pack work load against volume and time targets to ensure orders are processed and shipped efficiently, accurately and on time. 3) Forecasting and planning the following days labour requirement in order to achieve delivery targets whilst ensuring quality, on time delivery and customer service standards are met. 4) Ensuring quality processes, equipment being used and the working environments are all conducive to producing a high quality service. 5) Overall responsibility for planning and organising the receipt, storage and movement of stock, stock system accuracy and resolving any discrepancies or inaccuracies in this area. 6) Develop and maintain a culture of continuous improvement through ensuring structured and thorough standard operating procedures, best practice methods of working and efficient systems and processes. 7) Day to day responsibility for implementing and maintaining Health & Safety policy, and ensuring that all areas of the business are legally compliant, staff are sufficiently trained and that plant and equipment is appropriately maintained and serviced. 8) Ensuring good working practices and smooth flow of communication between distribution, sales teams, and suppliers, resolving any issues that arise on a day to day basis. 9) Responsibility for ensuring the protection, security, repair and maintenance of the buildings and services. Show less



AIS

• United Kingdom
• Oil and Gas
• 100 - 200 Employee

• Quantity Surveyor

  • Apr 2016 - Oct 2016

  Supporting Project Managers in the commercial management of sub-sea oil and gas contracts, responsibilities included; 1) Contract review 2) Budgeting, forecasting and cost control 3) Valuation and variations of work 4) Claims management Supporting Project Managers in the commercial management of sub-sea oil and gas contracts, responsibilities included; 1) Contract review 2) Budgeting, forecasting and cost control 3) Valuation and variations of work 4) Claims management



PRDE Ltd

• Cheltenham, Gloucestershire

• Operations Director

  • Jun 2014 - Nov 2015

  Managed the strategic planning, commercials and operations of an adidas licensed sports retail subsidiary supplying adidas badminton products to distributors, wholesalers, retailers, leisure groups and performance centres throughout the UK, Europe and Canada. Areas of responsibility included; 1) Developing, directing and reviewing business strategy and associated tactical planning. 2) Planning & organising the sales, marketing and operational activities to achieve targets. 3) Preparing the P&L of the business and controlling business expenditures within budget. 4) Leading, motivating and supporting the sales and marketing consultants. 5) Developing business plans and preparing comprehensive business reports. 6) Coordinating all stock purchasing activities & maintaining tight inventory control. 7) Overseeing the 3PL warehousing, storage and distribution of products to end user customers. 8) Preparing monthly management accounts, financial forecasts and cash-flow forecasts. Show less



Racket Sports Europe Ltd

• Cheltenham, Gloucestershire

• Operations Manager

  • Apr 2013 - Jun 2014

  Managed the day-to-day operations of a sports retail distribution business supplying adidas badminton products to distributors, wholesalers, retailers and performance centres in the UK and Europe. Responsibilities included; 1) Coordinating all stock purchasing activities & maintaining tight inventory control. 2) Processing and dispatching sales orders. 3) Managing the storage and distribution of the organisation, preparing financial budgets and overseeing the supervision of employees. 4) Ensuring that all IT and inventory systems / processes run efficiently and effectively Show less



Stevens Rowsell

• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Managing Director

  • Oct 2002 - Mar 2012

  Led and managed a sub-contract precision sheet metal manufacturing and fabrication company employing 40 staff in a 30,000ft2 facility with a sales turnover of £2.4m. Areas of responsibility included; 1) Implementing company policies, strategy and business plans to drive and support growth and profit. 2) Budgeting, forecasting, cost control, sales and marketing, operational performance, ERP and IT systems, purchasing and supplier management, stock control, health & safety systems and quality management systems (ISO 9001:2008). 3) Coached and mentored all middle managers into a capable and high performing senior management team, building a greater sense of empowerment, shared vision, purpose and team accountability. 4) Implemented cross-discipline training initiatives and a formal performance management system which increased the range and depth of skills throughout all departments of the business. 5) Maintained all aspects of the company website, search engine optimisation and marketing literature to support brand awareness and drive sales growth. 6) Set up a formal Health and Safety system with regularly reviewed action plans to ensure legislative compliance and employee welfare. Formal instruction and training provided for plant operation and best working practices supported by company rules, staff safety committee, equipment registers, planned plant maintenance schedules, risk assessments, control measures and audit records. 7) Implemented continuous improvement initiatives (lean manufacturing ‘5S’ and kanban systems) which culminated in the Manufacturing Advisory Service awarding the company “Best Practice Lean Manufacturing Business – Winner Sussex 2010” in recognition of outstanding commitment to business improvements in leadership, workplace organisation, visual management, workflow, operator skills, team working, equipment maintenance, quality systems and process improvement. Show less