Experience

InterEx Group

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Global Director of Contracts & Compliance

  • Jan 2023 - Present

  InterEx’s vision is to revolutionise the technical resource service market globally. We will do this by redefining the relationship between staffing service providers and customers. Our goal is to offer a comprehensive suite of solutions. InterEx Group takes a unique approach by offering project-driven, outcome-based solutions across the Cloud technology space. We partner closely with our customers to solve their business and technology challenges, utilising our experience and… Show more InterEx’s vision is to revolutionise the technical resource service market globally. We will do this by redefining the relationship between staffing service providers and customers. Our goal is to offer a comprehensive suite of solutions. InterEx Group takes a unique approach by offering project-driven, outcome-based solutions across the Cloud technology space. We partner closely with our customers to solve their business and technology challenges, utilising our experience and capability of supplying the right expertise and services for all our customers resource needs. InterEx has an exceptional and defined process to deliver an efficient, cost-optimised, and tailor-made service. Over the last 7 years we have secured our position as a leader in providing the world’s biggest technical projects with experts in Cloud, Security and Data. We currently have offices in London, Amsterdam, Miami, New York, and New Delhi. This allows us to offer a 24/7 service to our clients whereby we can access candidates in every corner of the globe. Show less InterEx’s vision is to revolutionise the technical resource service market globally. We will do this by redefining the relationship between staffing service providers and customers. Our goal is to offer a comprehensive suite of solutions. InterEx Group takes a unique approach by offering project-driven, outcome-based solutions across the Cloud technology space. We partner closely with our customers to solve their business and technology challenges, utilising our experience and… Show more InterEx’s vision is to revolutionise the technical resource service market globally. We will do this by redefining the relationship between staffing service providers and customers. Our goal is to offer a comprehensive suite of solutions. InterEx Group takes a unique approach by offering project-driven, outcome-based solutions across the Cloud technology space. We partner closely with our customers to solve their business and technology challenges, utilising our experience and capability of supplying the right expertise and services for all our customers resource needs. InterEx has an exceptional and defined process to deliver an efficient, cost-optimised, and tailor-made service. Over the last 7 years we have secured our position as a leader in providing the world’s biggest technical projects with experts in Cloud, Security and Data. We currently have offices in London, Amsterdam, Miami, New York, and New Delhi. This allows us to offer a 24/7 service to our clients whereby we can access candidates in every corner of the globe. Show less



Harvey Nash

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Contracts & Compliance Director

  • Oct 2021 - Jan 2023



nGAGE Talent

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Group Head of Contracts & Compliance

  • May 2017 - Oct 2021



Morgan Hunt

• United Kingdom
• Staffing and Recruiting
• 300 - 400 Employee

• Contracts & Compliance Manager

  • Jan 2016 - Mar 2017

  Legal & Risk Department as well as management of the Compliance Team. • Setup and Management of Company Internal Compliance Team and processes. • Compliance training and development across the company. • Continued Investigation into candidate compliance documentation and company payment processes. • AML checks to confirm companies, their management structure and ownership. • Candidate company bank account checks – ensure all funds are paid to Company accounts where… Show more Legal & Risk Department as well as management of the Compliance Team. • Setup and Management of Company Internal Compliance Team and processes. • Compliance training and development across the company. • Continued Investigation into candidate compliance documentation and company payment processes. • AML checks to confirm companies, their management structure and ownership. • Candidate company bank account checks – ensure all funds are paid to Company accounts where required. • Assist the Legal Director with investigation of Client and Candidate complaints as well as Bribery Act queries. • Ensure legal compliance of all Contractors and Management Companies with regards to visa, taxes and social security requirements within the UK. • Internal review on all standard processes and policies within the Compliance, Risk and Legal Departments as well as company contract risk. • Responsible for research and advising the Directors and the company on tax law, corporate law and regulatory compliance matters and legislative changes • Review, Drafting and Amendments to Morgan Hunt Standard Terms of Business • Ownership and Delivery of Compliance and Legal Projects as well as responsibility for quality control. • Managing the Contracts function within the company and all relevant Consultant Legal and Contract queries. Show less Legal & Risk Department as well as management of the Compliance Team. • Setup and Management of Company Internal Compliance Team and processes. • Compliance training and development across the company. • Continued Investigation into candidate compliance documentation and company payment processes. • AML checks to confirm companies, their management structure and ownership. • Candidate company bank account checks – ensure all funds are paid to Company accounts where… Show more Legal & Risk Department as well as management of the Compliance Team. • Setup and Management of Company Internal Compliance Team and processes. • Compliance training and development across the company. • Continued Investigation into candidate compliance documentation and company payment processes. • AML checks to confirm companies, their management structure and ownership. • Candidate company bank account checks – ensure all funds are paid to Company accounts where required. • Assist the Legal Director with investigation of Client and Candidate complaints as well as Bribery Act queries. • Ensure legal compliance of all Contractors and Management Companies with regards to visa, taxes and social security requirements within the UK. • Internal review on all standard processes and policies within the Compliance, Risk and Legal Departments as well as company contract risk. • Responsible for research and advising the Directors and the company on tax law, corporate law and regulatory compliance matters and legislative changes • Review, Drafting and Amendments to Morgan Hunt Standard Terms of Business • Ownership and Delivery of Compliance and Legal Projects as well as responsibility for quality control. • Managing the Contracts function within the company and all relevant Consultant Legal and Contract queries. Show less



idpp

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Head of Operations

  • Aug 2015 - Jan 2016

  Along with the responsibilities of Contracts & Compliance Manager I was also tasked with the following: Detailed Role and Responsibilities • Management of the Contracts and Payroll Department (Contracts and Payroll joined to form one team) • HR function in relation to contracts employment policies • Support monthly contractor payroll • Review and implementation of company and contractor terms and policies • To ensure the continued training and development of staff within… Show more Along with the responsibilities of Contracts & Compliance Manager I was also tasked with the following: Detailed Role and Responsibilities • Management of the Contracts and Payroll Department (Contracts and Payroll joined to form one team) • HR function in relation to contracts employment policies • Support monthly contractor payroll • Review and implementation of company and contractor terms and policies • To ensure the continued training and development of staff within the Contracts & Payroll Department

• Contracts & Compliance Manager

  • Apr 2013 - Aug 2015

  • Setup and Management of the Contracts & Compliance/Risk team • AML checks to confirm companies, their management structure and ownership. • Candidate company bank account checks – ensure all funds are paid to Company account where required. • Review of all relevant compliance requirements on all current UK and International Contractor companies • Ensure the continued training and development of staff within the team • Review, Negotiation and sign off contractual terms… Show more • Setup and Management of the Contracts & Compliance/Risk team • AML checks to confirm companies, their management structure and ownership. • Candidate company bank account checks – ensure all funds are paid to Company account where required. • Review of all relevant compliance requirements on all current UK and International Contractor companies • Ensure the continued training and development of staff within the team • Review, Negotiation and sign off contractual terms directly with our Clients and Contractor companies • Overseeing of all day‐to‐day Risk queries and legal issues • To research and advise the Directors and the company on foreign employment/tax law, corporate law and regulatory compliance and risk matters • Continuous research and investigation into new compliant solutions in UK and International • Review and where necessary implementation of necessary contracts and compliance processes • Ensure IDPP, our Clients and Contractor companies hold and/or are up to date with appropriate licence and local trading requirements • Review and approve new Clients with regards to credit, factoring and insurance



Square One Resources

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Contracts & Legal Liaison Officer/Team Leader

  • Jul 2011 - Mar 2013

  • Approving contractor terms of business for sign off • Dealing with day to day queries from the business on contractual and compliance matters • Maintaining the database of agreed terms and internal records • Negotiating and drafting company agreements • Researching relevant areas of the law and producing suitable policy and process documentation to the Head of Legal • Providing regular reports on the status of contracts under review • Liaising directly with internal contacts… Show more • Approving contractor terms of business for sign off • Dealing with day to day queries from the business on contractual and compliance matters • Maintaining the database of agreed terms and internal records • Negotiating and drafting company agreements • Researching relevant areas of the law and producing suitable policy and process documentation to the Head of Legal • Providing regular reports on the status of contracts under review • Liaising directly with internal contacts to facilitate finalisation of terms • Continuing to fulfil the tasks previously assigned in my Senior Contractor Liaison Officer role

• Recruitment Officer (Secondment)

  • Mar 2011 - Jul 2011

  • Responsible for the recruitment of staff across the company • Running of desk like an external recruitment consultant • Running and administering all aspects of the recruitment process for allocated roles • Turning interviews into accepted job offers • Advertising roles in suitable media/on-line • Quality resourcing of candidates through database searches, candidate referrals and headhunting • Interviewing to Square One guidelines • Ad hoc projects • Ensuring… Show more • Responsible for the recruitment of staff across the company • Running of desk like an external recruitment consultant • Running and administering all aspects of the recruitment process for allocated roles • Turning interviews into accepted job offers • Advertising roles in suitable media/on-line • Quality resourcing of candidates through database searches, candidate referrals and headhunting • Interviewing to Square One guidelines • Ad hoc projects • Ensuring processes are followed in line with company Values and current employment legislation (HR)

• Senior Contractor Liaison Officer

  • Feb 2008 - Mar 2011

  • Acting as a link between Payroll and Contracts departments – proactively informing contractors of missing contractual documentation required to authorise payments. • Being the first point of contact for contractors via phone or email. • Investigating and responding to contractor queries in relation to their contractual documentation and payments. • Overseeing and managing the day to day contractor contract generation process and generation of standard Square One client… Show more • Acting as a link between Payroll and Contracts departments – proactively informing contractors of missing contractual documentation required to authorise payments. • Being the first point of contact for contractors via phone or email. • Investigating and responding to contractor queries in relation to their contractual documentation and payments. • Overseeing and managing the day to day contractor contract generation process and generation of standard Square One client terms • Signing off contract documentation for extension deals, re-issues and non-contentious end of contract paperwork • Responsible for signing off all new placements with pre-agreed terms once terms are finalised • Liaising with Accounts and Contractor Payroll with regard to any potential issues or queries and to ensure bank details are entered correctly and payments are made correctly • Responsible for authorisation of all signed schedules and agreements • Responsible for notifying Sales and/or contractors of any further information or documentation required in order to authorise the placement for payment • Ensuring database of terms is up to date • Creating weekly statistics for the Shareholders on the number of contracts and current runners we have • Generating, verifying and distributing weekly reports to Practice Directors. • Ensuring contractors have returned all relevant contractual documents necessary to authorise payments; checking for discrepancies in information provided and responding appropriately within agreed timescales. • Proactively keeping logs of compliance documentation received and making sure contractors companies are compliant in order for them to be paid. • Developing, monitoring and reviewing contract processes to ensure the performance of the team is of a high standard • Systems Training on new internal system and processes. Regular liaison with: Sales, Legal and Contracts Team, Accounts and Payroll Department.



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Mortgage Endowment Complaints Administrator

  • Nov 2007 - Feb 2008

  Project for Financial Services Compensation Scheme dealing with Mortgage Endowment complaints Requesting additional information from clients and 3rd parties (Northern Rock, C&G) in order to update case files. Liaising with Team Leaders with regards to missing information on certain files Making sure each case is completed within the FSA (Financial Services Authority) regulation and time period. Letter and file checks and amendments to any calculations. Data gathering i.e… Show more Project for Financial Services Compensation Scheme dealing with Mortgage Endowment complaints Requesting additional information from clients and 3rd parties (Northern Rock, C&G) in order to update case files. Liaising with Team Leaders with regards to missing information on certain files Making sure each case is completed within the FSA (Financial Services Authority) regulation and time period. Letter and file checks and amendments to any calculations. Data gathering i.e. documents for enclosures - personal financial review, mortgage application, mortgage fundamentals and calculations. Filing, faxing Logging information into the internal systems. Working towards individual targets and making sure all overall team targets were reached. File building Show less Project for Financial Services Compensation Scheme dealing with Mortgage Endowment complaints Requesting additional information from clients and 3rd parties (Northern Rock, C&G) in order to update case files. Liaising with Team Leaders with regards to missing information on certain files Making sure each case is completed within the FSA (Financial Services Authority) regulation and time period. Letter and file checks and amendments to any calculations. Data gathering i.e… Show more Project for Financial Services Compensation Scheme dealing with Mortgage Endowment complaints Requesting additional information from clients and 3rd parties (Northern Rock, C&G) in order to update case files. Liaising with Team Leaders with regards to missing information on certain files Making sure each case is completed within the FSA (Financial Services Authority) regulation and time period. Letter and file checks and amendments to any calculations. Data gathering i.e. documents for enclosures - personal financial review, mortgage application, mortgage fundamentals and calculations. Filing, faxing Logging information into the internal systems. Working towards individual targets and making sure all overall team targets were reached. File building Show less



ABBEY NATIONAL BANK

• Senior Customer Resolution Manager

  • Apr 2007 - Sep 2007

  Customer Complaint Team - Investigation of customer complaints relating to bank charges placed on personal and business accounts for exceeding overdraft limit and any late payments i.e. reviewing customer accounts history, calculating the amount of charges incurred over the relevant time period. Determine whether the customer is entitled to a refund, if established, I would authorise the payment and ensure the client account is refunded. Working towards set goals and making sure all team… Show more Customer Complaint Team - Investigation of customer complaints relating to bank charges placed on personal and business accounts for exceeding overdraft limit and any late payments i.e. reviewing customer accounts history, calculating the amount of charges incurred over the relevant time period. Determine whether the customer is entitled to a refund, if established, I would authorise the payment and ensure the client account is refunded. Working towards set goals and making sure all team and individual targets were achieved by the end of each week day and week. Telephone Banking Team - Dealing with customer queries and complaints with regards to Abbey accounts and Financial Services Authority court case - held in August 2008. Banking Other Team - Dealing with customer queries relating to outstanding bank loans and mortgage re-payments. Show less Customer Complaint Team - Investigation of customer complaints relating to bank charges placed on personal and business accounts for exceeding overdraft limit and any late payments i.e. reviewing customer accounts history, calculating the amount of charges incurred over the relevant time period. Determine whether the customer is entitled to a refund, if established, I would authorise the payment and ensure the client account is refunded. Working towards set goals and making sure all team… Show more Customer Complaint Team - Investigation of customer complaints relating to bank charges placed on personal and business accounts for exceeding overdraft limit and any late payments i.e. reviewing customer accounts history, calculating the amount of charges incurred over the relevant time period. Determine whether the customer is entitled to a refund, if established, I would authorise the payment and ensure the client account is refunded. Working towards set goals and making sure all team and individual targets were achieved by the end of each week day and week. Telephone Banking Team - Dealing with customer queries and complaints with regards to Abbey accounts and Financial Services Authority court case - held in August 2008. Banking Other Team - Dealing with customer queries relating to outstanding bank loans and mortgage re-payments. Show less



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Mortgage Endowment Complaints Administrator

  • Feb 2006 - Apr 2007

  Project for Legal and General dealing with Mortgage Endowment Complaints Data Gathering Liaison with clients for additional information on outstanding investigations. Offsite Manager - actioning requests from case handlers and team leaders to obtain case files from an offsite location. File Management - managing allocation of files to and from the relevant teams and case handlers. Requesting agent history information from Legal & General in Cardiff. Following up on 3rd… Show more Project for Legal and General dealing with Mortgage Endowment Complaints Data Gathering Liaison with clients for additional information on outstanding investigations. Offsite Manager - actioning requests from case handlers and team leaders to obtain case files from an offsite location. File Management - managing allocation of files to and from the relevant teams and case handlers. Requesting agent history information from Legal & General in Cardiff. Following up on 3rd parties (Northern Rock, C&G) regarding receipt of the Mortgage Endowment Questionnaire and confirming a completion time period and return Show less Project for Legal and General dealing with Mortgage Endowment Complaints Data Gathering Liaison with clients for additional information on outstanding investigations. Offsite Manager - actioning requests from case handlers and team leaders to obtain case files from an offsite location. File Management - managing allocation of files to and from the relevant teams and case handlers. Requesting agent history information from Legal & General in Cardiff. Following up on 3rd… Show more Project for Legal and General dealing with Mortgage Endowment Complaints Data Gathering Liaison with clients for additional information on outstanding investigations. Offsite Manager - actioning requests from case handlers and team leaders to obtain case files from an offsite location. File Management - managing allocation of files to and from the relevant teams and case handlers. Requesting agent history information from Legal & General in Cardiff. Following up on 3rd parties (Northern Rock, C&G) regarding receipt of the Mortgage Endowment Questionnaire and confirming a completion time period and return Show less



SHERPA EVENTS

• Event Support

  • Oct 2005 - Feb 2006

  Setting up facilities for different events. Managing of staff and making sure everything ran smoothly. Setting up facilities for different events. Managing of staff and making sure everything ran smoothly.



Eden Adventures

• Tour Guide and Office Manager

  • Feb 2004 - Sep 2005

  Assistant Tour Guide. Office Manager and tour co-ordinator. Managing canoe and bike hire Assistant Tour Guide. Office Manager and tour co-ordinator. Managing canoe and bike hire