Experience

CiC

• Software Development
• 1 - 100 Employee

• Strategic Relationship Manager

  • Feb 2018 - Present

  The focus is to continue forging good client relations with our key contracts in Health and to promote the service qualities of CiC within those organisations.Overall responsibilities include key strategic contract renewals, Ensuring clients are receiving the best service possible service from the services purchasedGrowth of revenue within existing contracts and ongoing tender propositions. The focus is to continue forging good client relations with our key contracts in Health and to promote the service qualities of CiC within those organisations.Overall responsibilities include key strategic contract renewals, Ensuring clients are receiving the best service possible service from the services purchasedGrowth of revenue within existing contracts and ongoing tender propositions.

• National Account Manager

  • Apr 2016 - Dec 2017

  I work with a wide range of industry sectors in London and North England/Scotland. I proactively work with managers to ensure their Employee Assistance Programmes (EAPs) are effective and deliver best value and to offer where possible a high level of ROI. Highlighting hot spots within organisations and working to implement effective interventions and working in partnership with organisations to deliver effective health and wellbeing strategies. I work with a wide range of industry sectors in London and North England/Scotland. I proactively work with managers to ensure their Employee Assistance Programmes (EAPs) are effective and deliver best value and to offer where possible a high level of ROI. Highlighting hot spots within organisations and working to implement effective interventions and working in partnership with organisations to deliver effective health and wellbeing strategies.



People Asset Management Ltd

• United Kingdom
• Health, Wellness & Fitness
• 100 - 200 Employee

• Account Manager - Southern Region

  • May 2015 - Apr 2016

  Working with prodominantly clients in the Public Sector and Logistics. Helping support clients by managing their occupational health spend. Supporting organisations with their Health Survellience recalls ensuring these a carried out promptly and effectively. Carrying our regular contract review meetings with HR managers. I have also supported Senior Directors and Clinical Managers by succesfully implementing and onboarding new business and contracts. Working with prodominantly clients in the Public Sector and Logistics. Helping support clients by managing their occupational health spend. Supporting organisations with their Health Survellience recalls ensuring these a carried out promptly and effectively. Carrying our regular contract review meetings with HR managers. I have also supported Senior Directors and Clinical Managers by succesfully implementing and onboarding new business and contracts.



IPRS Group

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Client Relationship Manager

  • Sep 2014 - May 2015

  To manage, develop and retain clients assigned and win new business by market type. To assist BD teams at tender, present and win new business for IPRS.To ensure delivery of services within SLAs and KPIs, to present and bespoke MI to key client stakeholders in trend analysis and ROI models To manage, develop and retain clients assigned and win new business by market type. To assist BD teams at tender, present and win new business for IPRS.To ensure delivery of services within SLAs and KPIs, to present and bespoke MI to key client stakeholders in trend analysis and ROI models



AXA PPP healthcare

• United Kingdom

• Account Manager

  • Sep 2011 - Sep 2014

  Corporate account manager of a portfolio of 25 Health Services Clients with multi service lines. These include Health Surveillance, Occupational Health, Ergonomic Services, International Mobility and Psychological Services. I work strategically and operationally with clients to develop wellbeing strategies and rehabilitation programmes through integrating of their health services. I deliver MI to senior managers up to and including Board Level and build bespoke solutions to clients to help clients achieve their corporate health objectives

• Account Consultant

  • Feb 2007 - Sep 2011

  Manager a portfolio of SME/Mid corporate EAP clients tasked with retaining 98% client groups and 95% population. Mixed portfolio of private, public and Not for profit organisations ranging from various industry sectors. Tasked with upselling and account development for OH and Crisis Call contract training. Supported success bid and tender presentations.

• LifeManagement Consultant

  • Sep 2004 - Feb 2008

  Answering and Adressing with corporate company employees with legal information and support on Work/Life issues incl, moneymanagement, benefits, employment law, family law, consumer and housing



National Accident Helpline

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Legal Services Adviser

  • Jun 2003 - Sep 2004

  First position straight after graduating from University College Northampton. key duties include;* To answer calls and provide initial advice to the general public on personal injury related issues.* To make referrals into a network of solicitors nationwide on either a chargeable or no chargeable basis* Regularly in the top 3 performers which initiated monthly bonuses. First position straight after graduating from University College Northampton. key duties include;* To answer calls and provide initial advice to the general public on personal injury related issues.* To make referrals into a network of solicitors nationwide on either a chargeable or no chargeable basis* Regularly in the top 3 performers which initiated monthly bonuses.



Frinton Golf Club

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Aprentice Golf Assistant

  • Sep 1996 - Sep 1998

  Junior Golf Assistant Junior Golf Assistant