Experience

Royal Borough of Greenwich

• United Kingdom
• Government Administration
• 700 & Above Employee

• Deputy Pensions Operations Manager

  • Aug 2020 - Present

• Senior Pensions Officer

  • Sep 2018 - Aug 2020



JLT Employee Benefits

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Senior Pension Administrator

  • Dec 2013 - Sep 2018

  I am currently the Senior Administrator for a large closed DB Scheme of 12,000 members for a Nationwide High Street Retail Outlet. My role is to be the focal point between the Scheme Trustees, In house Pension’s Manager and his team, JLT’s client relationship manager, the Scheme Manager within JLT, the Administration Team, the call centre, the actuaries, investment consultants, auditors and any other provider that has input within the Scheme. My main duties include • Checking my colleagues work and perform the more complicated calculations. • I will respond to complaints either verbally or in writing. • I prepare the quarterly Administration Reports and any ad hoc reports requested by the client or my colleagues. • I oversee the annual pension increase exercise • I help with work flow and work allocation to ensure service level agreements are achieved and work is completed in a timely manner In order to fulfil my role as Senior Administrator I have to be professional, organised, accurate, flexible and calm under pressure. I enjoy my role and am proud of the service I provide to my client. Show less



Xafinity Consulting

• Senior Pensions Administrator

  • Jun 2002 - Nov 2013

  A Senior Pensions Administrator with over 20 years experience in the pensions industry. In my time in pensions I have administered Final Salary (Defined Benefit - Private Sector arrangements and schemes set up under a Government Actuaries Department (GAD) certificate broadly in line with the NHS and Civil Service Schemes for the private sector), Money Purchase (Defined Contribution), Career Average Scheme and Wind Ups. I have excellent Word and Excel Skills, work well in a team and individually when required. An effective communicator at all levels within an organisation. Show less



Century Life

• Pensions Administrator

  • Nov 1995 - Jun 2002

  My daily duties involved the admininstration of final salary schemes in wind up. I was also part of a specialised team seconded to a large insurer to assist with their Final Salary wind up project. I had a working relationship with HMRC’s Cessation Department dealing with the ceasing and settlement of the contracted out element of the Scheme. My daily duties involved the admininstration of final salary schemes in wind up. I was also part of a specialised team seconded to a large insurer to assist with their Final Salary wind up project. I had a working relationship with HMRC’s Cessation Department dealing with the ceasing and settlement of the contracted out element of the Scheme.



Colonial Mutual

• Pensions Administrator

  • Jan 1991 - Nov 1995

  I was part of the Administration team for a number of live final salary pension schemes and group life policies. My main duties included calculation of retirement/death/leaver quotations for final salary schemes and dealt with members over the telephone. I was part of the Administration team for a number of live final salary pension schemes and group life policies. My main duties included calculation of retirement/death/leaver quotations for final salary schemes and dealt with members over the telephone.