Managing Director

• 2016 - Present

Director

• 2006 - 2016

Part of the Executive Director Management in a London based multi-branch £m+ t/o sales and lettings estate agency covering Putney, Fulham, Barnes and Wimbledon. Key responsibilities included: - Day-to-day multi-branch operational/financial management (incl. resourcing and operational P&L/budgets) - Leading, recruiting and training letting teams (incl. KPI setting and delivering against challenging financial targets) - Hands on letting-sales (incl. contract… Show more Part of the Executive Director Management in a London based multi-branch £m+ t/o sales and lettings estate agency covering Putney, Fulham, Barnes and Wimbledon. Key responsibilities included: - Day-to-day multi-branch operational/financial management (incl. resourcing and operational P&L/budgets) - Leading, recruiting and training letting teams (incl. KPI setting and delivering against challenging financial targets) - Hands on letting-sales (incl. contract negotiation to completion) - Working with a sister company (chartered surveyors/building management) maximising cross-selling opportunities - Keeping up to date with market/industry developments ensuring new legislation was quickly incorporated - Providing realistic appraisals for clients securing high volumes of new business - Developing the Allan Fuller brand to reflect company values and create opportunities - Ensuring consistent marketing / advertising output and philosophies - Effectively targeting high revenue clients and property portfolios - Negotiating with key/repeat clients; optimizing feedback and sustained customer relations

Head of Residential

• 2008 - 2010

Managed the overall performance of the entire lettings team, providing regular training and performance evaluations to maximise productivity and client relationship management, at the same time as delivering expert advice and guidance to clients on all areas of property lettings, following provision of realistic property valuations based on a clear understanding of live market conditions Major achievements: - Increasing the property instruction level by 25% with a resulting… Show more Managed the overall performance of the entire lettings team, providing regular training and performance evaluations to maximise productivity and client relationship management, at the same time as delivering expert advice and guidance to clients on all areas of property lettings, following provision of realistic property valuations based on a clear understanding of live market conditions Major achievements: - Increasing the property instruction level by 25% with a resulting effect to overall company revenue - Continually developing new and existing business relationships across high profile/affluent areas - Successfully identifying operational improvements and business opportunities that increased revenue

Senior Negotiator

• 2006 - 2008

Supported clients on all areas of property lettings. Consistently ranked as a top fee-earner, while still being able to deliver outstanding levels of service to clients. Acting Assistant Lettings Manager, mentoring and developing both junior and senior staff to achieve results

RARE Property Consultant

• Jul 2004 - Jul 2006

Top lettings negotiator within the Putney office, finished fourth in the division for the entire region and recognised as a constant achiever who continuously maintained the revenue pipeline Top lettings negotiator within the Putney office, finished fourth in the division for the entire region and recognised as a constant achiever who continuously maintained the revenue pipeline