Experience

Longview News-Journal
• United States
• Newspaper Publishing
• 1 - 100 Employee
• Inside Sales Representative

  • Oct 2019 - Present

Candlewood Suites® Hotels
• Hospitality
• 700 & Above Employee
• Director of Sales

  • Jun 2019 - Sep 2019

Holiday Inn Longview - North
• United States
• Hospitality
• 1 - 100 Employee
• Front Desk Associate

  • Mar 2019 - Jun 2019


Hilton Garden Inn

• United States
• Hospitality
• 700 & Above Employee

• Catering Sales Manager

  • Mar 2016 - Mar 2019

  Develop existing business and solicit new catering business through catering lead generation and catering sales marketing. Solicit new catering customers through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high.



Kirby Restaurant Equipment, Restaurant Supplies, & Chemical Supply

• Accounting Administrative Assistant

  • Jan 2014 - Jan 2016

  Posting invoices. Review previous day invoices in comparison to DSSI. Receive, review, and distribute paperwork from salesman. Keep record of when salesmen send in their paperwork. Keep record of checks that salesmen mail in. Corporate Aged Trial Balance. Send weekly invoices to a corporate account. Keep record of salesmen summary status. Respond to salesmen inquiries. E-mailing or faxing invoices that are requested from accounts. Collections. Filing. Copying. Work with department managers in various tasks. Send weekly UPS packets to salesmen. End of month statements. Keep reminders of past due invoices that are sent out. Answering phones. Assist AP and AR clerks. Handle money. Answer phone calls for receptionist and service department as needed.



Hantover, Inc.

• Tyson Billing Specialist

  • Jul 2013 - Nov 2013

  Daily billing. Monitor AR aging reports. Maintain file of unused credit memos and match with unpaid invoices. Resolve billing errors. Work with various departments when billing issues arise. Communicated with customer when invoices were past due. Daily billing. Monitor AR aging reports. Maintain file of unused credit memos and match with unpaid invoices. Resolve billing errors. Work with various departments when billing issues arise. Communicated with customer when invoices were past due.



Faneuil, Inc

• United States
• Accounting

• Super Queue

  • Mar 2003 - Mar 2013

  • Researched answers for call center agents when they had complex questions from inbound callers. • Conducted call center training sessions both in a classroom and via teleconference. • Monitored phone calls and provided coaching and/or feedback regarding accuracy of information provided over the phone. • Data entry. • Performed investigation phone calls to update doctor, hospital, and clinic information. • Generated daily and monthly reports that recorded number of inbound phone calls. • Worked with fellow Super Queue agents to maintain procedures and work instructions.



Lawrence Journal-World

• Newspaper Publishing
• 1 - 100 Employee

• Circulation

  • Jan 2000 - Mar 2003

  • Collected money from vendors that sold the city's newspaper. • Entrusted with company vehicle to perform daily duties. • Maintained companies newspaper racks by keeping them clean and operational. • Collected money from newspaper racks. • Collected money from vendors that sold the city's newspaper. • Entrusted with company vehicle to perform daily duties. • Maintained companies newspaper racks by keeping them clean and operational. • Collected money from newspaper racks.



Holiday Inn, Ramada Inn, Red Roof Inn

• Front Desk Supervisor

  • Jan 1992 - Jan 2000

  • Accounts Receivable Officer • Forecast room availability • Created schedule for front desk staff • Accounts Receivable Officer • Forecast room availability • Created schedule for front desk staff