Stuart Gormley
IT Support Technician at WebbyTech Ltd- Claim this Profile
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Bio
Rev Liz Paxton
Stuart is a gifted communicator and engaged well with the interpersonal skills training for the team. He is a great encourager if others and can come up with creative solutions to complex problems. In connecting with his software clients he can engage appropriately with all levels of the business and listens and responds well to their requirements. He has the ability to empathise when others are under stress and can often defuse stressful situations. He remains calm under pressure.
Rev Liz Paxton
Stuart is a gifted communicator and engaged well with the interpersonal skills training for the team. He is a great encourager if others and can come up with creative solutions to complex problems. In connecting with his software clients he can engage appropriately with all levels of the business and listens and responds well to their requirements. He has the ability to empathise when others are under stress and can often defuse stressful situations. He remains calm under pressure.
Rev Liz Paxton
Stuart is a gifted communicator and engaged well with the interpersonal skills training for the team. He is a great encourager if others and can come up with creative solutions to complex problems. In connecting with his software clients he can engage appropriately with all levels of the business and listens and responds well to their requirements. He has the ability to empathise when others are under stress and can often defuse stressful situations. He remains calm under pressure.
Rev Liz Paxton
Stuart is a gifted communicator and engaged well with the interpersonal skills training for the team. He is a great encourager if others and can come up with creative solutions to complex problems. In connecting with his software clients he can engage appropriately with all levels of the business and listens and responds well to their requirements. He has the ability to empathise when others are under stress and can often defuse stressful situations. He remains calm under pressure.
Experience
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WebbyTech Ltd
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Technician
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Nov 2022 - Present
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IT Technical Support Manager
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Mar 2017 - Present
I maintain an IT ticketing system for a group of companies, owned by the main company; these include Car Finance, Children's Playcentres (including Trampoline Park), and a Waterpark and Spa facility. Ensure the businesses' IT systems remain serviceable at all times. Identify and proactively solve hardware related issues. Install new hardware, software, and in charge of overseeing new hardware and software installed by third parties. Present ideas for improving the network/IT infrastructure. Day to day server administration. Provide onsite and remote support for all staff, both on and off prem. Enforce security measures and maintain security logs. Ensure backup routines are running correctly. Perform weekly back up and update inspections Provide on and off prem support for remote users in all regards, from Office 365 to Server Management to networks. In charge of all new hardware installation, across whole company base. Liaise with third party support companies Liaise with hardware / software suppliers if appropriate On-call 24/7 for all companies. CCTV support. Along with Project and Change Request planning. O365, MS Server, MS Office, Desktop/Laptop, Tablet, Android, Apple, CCTV, Networking, Draytek, Unifi, Hardware, Software (including non generic), Printers, Monitors/Screens, Electronics, UPS, Sagepay, Verifone, Card providers, RFID etc. Show less
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APS INFRASTRUCTURE LIMITED
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Engineer
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Sep 2015 - Feb 2017
IT support and on-site Engineer IT support and on-site Engineer
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Carlisle Retail
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United Kingdom
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Retail
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1 - 100 Employee
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Project Team Leader
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Dec 2011 - Sep 2015
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Team Leader
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May 2009 - Nov 2011
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Education
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2015 - 2017
Itec, Basildon
Level 3 NVQ, Information Technology
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