Senior SDM, CW On-Site @ Meta's Edge Ops

• Jun 2021 - Present

✫ Global round-the-clock operations at Meta. ✫ Work with Worldwide peers, ISPs and partners to keep services up for users of FaceBook, Instagram, WhatsApp, Metaverse, etc. ✫ Upkeep to have IP, edge, peering and clusters serving 24x7 from metros, partner POPs and ISPs. ✫ Global round-the-clock operations at Meta. ✫ Work with Worldwide peers, ISPs and partners to keep services up for users of FaceBook, Instagram, WhatsApp, Metaverse, etc. ✫ Upkeep to have IP, edge, peering and clusters serving 24x7 from metros, partner POPs and ISPs.

Senior Director, Global Markets

• Nov 2017 - Sep 2020

✫ Established Keruyun business locations in Singapore, Malaysia, Macau, Canada with plans into Indonesia and Thailand. Completed overseas profile to aid sale to Alibaba with closing at 800 million RMB. ✫ Developed Keruyun’s overseas profile to an attractive business offering and subsequently helped the company for its acquisition by Alibaba into Alibaba’s Lifestyle (O2O) business unit. ✫ Researched business environments for ASEAN and developed viable business models for SaaS, Lifestyle, New Retail, Smart F&B, O2O, PoS, apps related, mobile payments and food delivery, etc. Show less

Asia Pacific Technical Program Manager

• Feb 2014 - Sep 2016

✫ Worked with over 50 telecom and mobile operators in the region to deliver infrastructure and to improve Google Asia-Pacific networks for Google cloud, Youtube, Double Click and App Store, etc. ✫ Supported builds and migrations at Google data centers and POPs in Singapore, Kuala Lumpur, Sydney, Delhi, Mumbai, Chennai, Beijing, Shanghai, Hong Kong, Taipei, Tokyo and Osaka. ✫ Built 10.0 terabits (10T) of Google capacities between Asia-Pacific countries; most notably 1T of protected capacities between Singapore and India, and ~9T cross-borders within a span of 12 months. ✫ Managed inter-connectivity project between Google and Apple to move half of Apple cloud-based services to Google cloud (~500 MUSD contract). Show less

APAC Program Manager (IT, Networks, Security and Voice)

• May 2012 - Jan 2014

✫ Managed Bank of America Asia-Pacific IT projects, from early-stage requirements collection to final implementation in data center, regional networking, security and disaster recovery sites support. ✫ Deployed various projects for BAML’s global infrastructure including voice (Cisco), Web Application Firewalls (Citrix NetScaler), cache (BlueCoat), firewalls (CheckPoint), IPS (HP Tipping Point), etc. ✫ Managed Bank of America Asia-Pacific IT projects, from early-stage requirements collection to final implementation in data center, regional networking, security and disaster recovery sites support. ✫ Deployed various projects for BAML’s global infrastructure including voice (Cisco), Web Application Firewalls (Citrix NetScaler), cache (BlueCoat), firewalls (CheckPoint), IPS (HP Tipping Point), etc.

ICT Program Manager for Global Accounts

• May 2010 - Jun 2011

✫ Managed worldwide ICT projects for SingTel Global’s premium clients such as Honda, Toyota, Saint Gobain, Fragomen, ICAP, Sky TV (total contract equivalent of 35 MUSD). ✫ Utilized SingTel project management methodology and delivery processes to manage orders from their creation to final implementation. Initiated and maintained weekly reporting between clients and service delivery teams from different countries. ✫ Managed worldwide ICT projects for SingTel Global’s premium clients such as Honda, Toyota, Saint Gobain, Fragomen, ICAP, Sky TV (total contract equivalent of 35 MUSD). ✫ Utilized SingTel project management methodology and delivery processes to manage orders from their creation to final implementation. Initiated and maintained weekly reporting between clients and service delivery teams from different countries.

ICT Program Manager for Government Accounts

• Nov 2009 - Apr 2010

Workplace IT Transformation (Projects)

• Jun 2008 - Jul 2009

✫ Project managed Workplace Transformation for Chevron House (Singapore HQ) in CBD area and petrochemical terminals in Singapore Jalan Buroh area. ✫ Project managed data center build, structured cabling (fire retardant) , ICT services (IPT voice and data) , vendor management, etc. ✫ Facilitated ICT work with central IT help-desk team to support end users. ✫ Project managed Workplace Transformation for Chevron House (Singapore HQ) in CBD area and petrochemical terminals in Singapore Jalan Buroh area. ✫ Project managed data center build, structured cabling (fire retardant) , ICT services (IPT voice and data) , vendor management, etc. ✫ Facilitated ICT work with central IT help-desk team to support end users.

ICT Program Manager for APAC (Global Accounts)

• Jun 2006 - Nov 2007

✫ Ensured timely project deliveries; managed and delivered client’s project requirements using Orange SYNERGY PM methodology. Planned, managed and maximized use of project life-cycle, ensuring all project work packages and tasks are properly and realistically estimated, scheduled and tracked. ✫ Established regular communication with stakeholders, PMO, sponsors, sales managers, pre- and post-sales consultants, local telco delivery managers and implementation engineers. ✫ Asia-Pacific program manager for the construction of the client's 16 MUSD global MPLS network (Agilent) and other global key accounts including VISA and Asia-Pacific Lines. ✫ Managed server refresh program for 200 VISA partners, replacing Dell servers with Sun servers. Show less

CEO Advisor, Technology

• Jul 2003 - Apr 2006

✫ Advisor and assistant to CEO for new businesses and technologies. Performed business development in China and evaluated local and foreign technology firms for partnerships. ✫ Program managed company’s Chinese internal team and external vendors. Managed product roll-outs, services and partnership programs by interfacing with R&D, marketing and sales. ✫ Assisted spin-off of VoIP soft­switch business unit to Continuous Computing for 10 MUSD. ✫ Advisor and assistant to CEO for new businesses and technologies. Performed business development in China and evaluated local and foreign technology firms for partnerships. ✫ Program managed company’s Chinese internal team and external vendors. Managed product roll-outs, services and partnership programs by interfacing with R&D, marketing and sales. ✫ Assisted spin-off of VoIP soft­switch business unit to Continuous Computing for 10 MUSD.

ICT Program Manager for APAC

• Nov 2002 - Jun 2003

✫ Evaluated new technologies and worked on network upgrades to support GEMS business initiatives. ✫ Project management for: 1.GEMS Japan domestic WAN upgrade to Internet IP­SEC VPN. 2.Cacheflow (BlueCoat) consolidation and upgrading for the APAC region. 3.GEMS - UPS warehouse integration for the APAC region. 4.GEMS APAC Global WAN transition from MCI to Asia Global Crossings. 5.GEMS voice network upgrade to Avaya enterprise VoIP solution. ✫ Evaluated new technologies and worked on network upgrades to support GEMS business initiatives. ✫ Project management for: 1.GEMS Japan domestic WAN upgrade to Internet IP­SEC VPN. 2.Cacheflow (BlueCoat) consolidation and upgrading for the APAC region. 3.GEMS - UPS warehouse integration for the APAC region. 4.GEMS APAC Global WAN transition from MCI to Asia Global Crossings. 5.GEMS voice network upgrade to Avaya enterprise VoIP solution.

Network Consultant (APAC Region)

• Jul 2000 - Dec 2001

Network Consultant, Solutions Group, APAC, Jul 2000 - Dec 2001✫ Delivered end-to-end network designs and pre-sales support (proposals, presentations and tender clarifications) for operators in Asia-Pacific.✫ Solution portfolio included Internet (IP-MPLS) backbones, ATM-MPLS backbones, access technologies (TLS, EMAN, DSL, CPEs), IP VPNs (CPE­based and CO­based), narrowband and broadband RAS, VoIP, wholesale solutions, voice over data networks (VoIP, call signaling gateways) and mobile data networks.Sales Support Engineer, Carrier Division, APAC, Dec 1999 - Jun 2000✫ Provided support on xDSL systems for Asia-Pacific. Lead technical writer for xDSL benchmark setup and document for Asia-Pacific.✫ Performed Korea Telecom, Globe Telecom and Singapore Telecom DSLAM Benchmark Tests (BMT). Service support (including xDSL training) for: Singapore Telecom, Hanaro Telecom, Korea Telecom, Digitel and Tokyo Metallic xDSL.✫ Installed and demonstrated xDSL system for Japan NETWORK INTEROP 2000. Show less

Sales Support Engineer (APAC Region)

• Nov 1999 - Jun 2000

Assistant Manager

• May 1995 - Oct 1999

✫ Supervised and managed technical support team of 20 individuals for projects, training, pre- and post-sales activities. ✫ Designed and managed net­work projects in government boards, educational and commercial sectors. Provided consultation to clients for tender clarifications, evaluations and networking proof of concepts. ✫ Conducted user training for government boards, educational and commercial sectors. ✫ Worked on documentation of client’s network infrastructure and architecture for project closure. Show less