Business Analyst

• Apr 2023 - Present

Product Manager

• Oct 2021 - Mar 2023

- Platform product manager - Creates value - Solves problems - Handles stakeholder communication - Serves the business and the customer - Platform product manager - Creates value - Solves problems - Handles stakeholder communication - Serves the business and the customer

Product Owner

• Nov 2019 - Sep 2021

- Team lead of the apps team. - Working with teams to continuously improve the agile processes. - Tracks relevant KPIs (retention, conversion, monetization, ROIs) on a weekly basis, creates and leads action items based on them. - Creates roadmap for the products. - Owning the backlog, sprint planning, and user stories. - Conducts competitor analysis. - Writes specifications and maintains the relevant documentation. - Team lead of the apps team. - Working with teams to continuously improve the agile processes. - Tracks relevant KPIs (retention, conversion, monetization, ROIs) on a weekly basis, creates and leads action items based on them. - Creates roadmap for the products. - Owning the backlog, sprint planning, and user stories. - Conducts competitor analysis. - Writes specifications and maintains the relevant documentation.

UX Researcher

• May 2019 - Jul 2019

Led user research efforts on the platform developed by the company planned and led usability sessions and presented findings to the team Conducted various research methods (interviews, competitive analysis, heuristic analysis, and card sorting) Set design goals and align them with front-end and back-end development teams. Led user research efforts on the platform developed by the company planned and led usability sessions and presented findings to the team Conducted various research methods (interviews, competitive analysis, heuristic analysis, and card sorting) Set design goals and align them with front-end and back-end development teams.

User Experience Consultant

• Jan 2019 - Jun 2019

Developing concepts and design ideas for Digital, Print, Social & Video that align with the overall strategy. Illustrate and communicate complex design solutions across user cases by creating process flows, wireframes, prototypes and high-fidelity mock-ups. Develop and maintain design specifications and style guides. Developing concepts and design ideas for Digital, Print, Social & Video that align with the overall strategy. Illustrate and communicate complex design solutions across user cases by creating process flows, wireframes, prototypes and high-fidelity mock-ups. Develop and maintain design specifications and style guides.

Product Designer

• Feb 2015 - Jul 2018

Project Coordinator

• 2010 - 2014

Develop, prepare and present project documentation, including project charter, project plans, status and other reporting documents in accordance with company standards. Communicate with client, management and operating groups regarding project progress, status, risks, and issues. Identify and mitigate risks and report in a timely manner. Manage the project plans and schedules, ensuring successful completion within scope, the budget, the time, and the quality parameters. Management of the product release schedule including assignment of resources, planning of deliverables and setting of milestones. Show less

IT Support Technician

• 2005 - 2006

IT provider management including invoice management and purchase of new hardware. Responsible for hardware management including management of IT material, set-up of equipment for new employees and hardware review. Configure, deploy and maintain end user devices. Assist in Change management activities. Supporting IT operations with maintenance tasks. IT provider management including invoice management and purchase of new hardware. Responsible for hardware management including management of IT material, set-up of equipment for new employees and hardware review. Configure, deploy and maintain end user devices. Assist in Change management activities. Supporting IT operations with maintenance tasks.