Experience

Super One Grocery Store

• United States
• Retail Groceries
• 1 - 100 Employee

• Market Clerk

  • Sep 2017 - Present

  Provide “jump over the counter” customer service to our customers. Prevent loss and increase department profitability via managing product stockouts, product ordering, date accuracy and inventory control. Attractively merchandise sales displays to ensure high visibility and maximize sales.



AWireless (Verizon Premium Retailer)

• United States
• Retail

• Sales Associate

  • Jul 2016 - Sep 2017

  Consistently meet/exceed established goals including device and accessory sales, opening of new lines, repeat business and customer retention. Impacted customer retention and profitability by having little to no customer returns, accurately processing monetary transactions and daily deposits.



Flextronics

• United States

• AT&T Wireless Device Support Manager

  • 2007 - May 2016

  Prevent profit loss via accurate inventory control and proper device troubleshooting/customer education to correct device issues while avoiding erroneous warranty exchanges. Recruited and developed team members in a manner that ensured high and consistent net promoter scores.



BLOCKBUSTSER VIDEO

• Store Manager

  • 2003 - May 2007

  Generate sales and repeat business by increasing both free and paid customer membership enrollments, customer retention, and excellent customer service. Recruited and developed team members, ensured profitability via inventory control, product maintenance and cash handling.