Strahinja Pantelić

Senior Global Enrollment Management Specialist at IES Abroad
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Contact Information
Location
Chicago, Illinois, United States, US
Languages
  • English Native or bilingual proficiency
  • Serbian Native or bilingual proficiency
  • French Limited working proficiency

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Experience

    • United States
    • Education Administration Programs
    • 300 - 400 Employee
    • Senior Global Enrollment Management Specialist
      • Aug 2023 - Present

      • Develop specialization area with GEM’s responsibilities and lead all departmental efforts related to that area of specialization • Oversee training, development, and implementation of all elements of ACCeSS for Spain (student visa application process) • Contribute creative, valuable ideas for innovation within the department • Promote a dynamic, team-oriented working environment amongst the GEM Specialists • Support GEM Management team in departmental training • Serve as mentor… Show more • Develop specialization area with GEM’s responsibilities and lead all departmental efforts related to that area of specialization • Oversee training, development, and implementation of all elements of ACCeSS for Spain (student visa application process) • Contribute creative, valuable ideas for innovation within the department • Promote a dynamic, team-oriented working environment amongst the GEM Specialists • Support GEM Management team in departmental training • Serve as mentor for new GEM Specialists

    • Global Enrollment Management Specialist
      • Nov 2021 - Aug 2023

      • Acting as the admissions officer for assigned programs by reviewing all student documents and submitting complete applications to host institutions in a timely and accurate manner • Serve as a contact in the GEM department; providing exceptional service to students, university coordinators, other internal departments, consulate staff, and international country offices • Maintaining student data in database and client relations management system • Collaborating with consulates and… Show more • Acting as the admissions officer for assigned programs by reviewing all student documents and submitting complete applications to host institutions in a timely and accurate manner • Serve as a contact in the GEM department; providing exceptional service to students, university coordinators, other internal departments, consulate staff, and international country offices • Maintaining student data in database and client relations management system • Collaborating with consulates and embassies to expedite the visa application process for admitted students • Reviewing visa requirements for student travel and compiling documentation to support students in navigating the visa process • Communicating regularly with all constituents regarding individual students, program changes, and other updates • Creating, managing, and reviewing online pre-departure forms and visa-related content • Worked with international colleagues from Barcelona, Dublin, Nantes, Siena, Buenos Aires, Quito, and more.

    • United States
    • Software Development
    • 700 & Above Employee
    • Delivery Driver
      • Jul 2020 - Present

      • Delivered food to customers in a timely and professional manner • 4.99 average rating (out of 5) • 99% of orders delivered on time or early • Delivered food to customers in a timely and professional manner • 4.99 average rating (out of 5) • 99% of orders delivered on time or early

    • United States
    • Higher Education
    • 700 & Above Employee
    • Peer Advisor
      • Jun 2019 - Mar 2020

      • Managed student enrollment functions including GPA checks, academic and behavioral holds, and transcript processing • Developed and implemented a student opinion survey to understand attitudes and misconceptions about our office and studying abroad generally • Designed promotional materials including brochures, handouts, and posters

    • Soccer Referee
      • Sep 2018 - Feb 2020

      • Officiated games of indoor soccer, outdoor soccer, and futsal; including playoff semifinals and finals • Made difficult split-second decisions, mediated conflict • Awarded ‘Official of the Week’ on multiple occasions

    • Front Desk Staff
      • Sep 2018 - Jun 2019

      • Provided exceptional guest service handling reservations, reception, administration and complaint resolution • Worked with sensitive information including students’ addresses, mail, and behavioral history • Documented daily safety compliance including building checks, parking lot checks, fire log, and crime log

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • Jul 2017 - Sep 2018

      • Facilitated tours of campus to diverse groups of incoming and prospective students • Introduced campus resoursed and fielded quetions about campus life • Assisted students in course selection based off academic requirements and their personal interests • Facilitated tours of campus to diverse groups of incoming and prospective students • Introduced campus resoursed and fielded quetions about campus life • Assisted students in course selection based off academic requirements and their personal interests

Education

  • University of Chicago
    Master of Arts - MA, International Relations and Affairs
    2020 - 2021
  • University of Wisconsin-Whitewater
    Bachelor of Arts - BA, International/Global Studies
    2018 - 2020
  • College of Lake County
    Associate of Arts - AA, International/Global Studies
    2017 - 2018
  • Grayslake Central High School
    High School Diploma, Summa Cum Laude
    2012 - 2017

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