IT Support Specialist

• Mar 2018 - Present

Onsite IT Support SAP Romania • IT Support for approximately 500 users in Bucharest • Support Windows, MacOS, IOS, Android platforms • Installation/configuration of conference and video-conference systems • Installation and configuration Network equipment, Vending Machine, Pick-up point, Printers, system Meeting Room Booking Displays, Projectors • Receiving and solving Level 2 tickets • IT equipment maintenance and inventory • Onboarding and Offboarding users • Lenovo, Apple, Samsung, Dell, HP equipment service • KPI ok for: IT equipment management/inventory, ticket management, meeting room maintenance • Testing and implementing new versions of software applications • IT infrastructure maintenance Show less

Tehnician

• Oct 2006 - Mar 2018

Main Responsibilities: • IT Project Manager for the opening of new Praktiker stores (10 stores in the country) • Responsible for maintaining the network of cash registers for Bricostore, Praktiker, Hornbach, Baumax, Real • Implementation of cash register systems and electronic scales • Installation/configuration of Windows Server, Windows_7/8/10/XP • installation/configuration of network equipment: Router, Access Point, Switch • L1 helpdesk for existing Sintezis customers • on-site support for It chain, Pos Service and CityComp clients • Programming and configuration of cash registers • Server management and maintenance • Service and configuration of sales systems and IBM, Toshiba, Custom, CHD printers • Service and configuration of barcode scanners of electronic scales and label printers, PDTs • Installation and configuration of ticketing systems Show less

Sales Representative

• Sep 2003 - Sep 2006