Experience

Banana Leaf Thai + Bar

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Co-Founder / Director Restaurant

  • Jan 2021 - Present



BUA Thai + Sushi : BUA, LLC

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Operations Manager / Technical Consultant

  • May 2015 - Present

  Responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. Responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.



RJO Networks

• Atlanta, GA USA

• Unified Communication Specialist / IT Technician

  • Oct 2011 - Feb 2015

  Provided technical guidance to client services, product management, and professional service groups as well as end-user support including login assistance, wireless device support, computer troubleshooting, issue resolution and focus in a technical capacity; assist in the configuration and deployment of the VoIP system. Track, monitor, and follow up on inquiries or requests to ensure client satisfaction. Provided technical guidance to client services, product management, and professional service groups as well as end-user support including login assistance, wireless device support, computer troubleshooting, issue resolution and focus in a technical capacity; assist in the configuration and deployment of the VoIP system. Track, monitor, and follow up on inquiries or requests to ensure client satisfaction.



Tech Systems

• United States
• Security and Investigations
• 200 - 300 Employee

• Support Administrator

  • Jan 2010 - Sep 2011

  Collected and prepared information required for contract billing. Analyzed and assist staff with contract billing requirements report writing, installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software within established standards and guidelines. Reviewed records and reports pertaining to production, operation, payroll, shipping, and customer accounts. Coached customers on first-level telephone support for computer systems, which included software, hardware, and telecommunication systems. Show less



Hutchison CAT Wireless Multimedia

• Telecommunications
• 1 - 100 Employee

• Business Process & Procedure Executive

  • May 2003 - Sep 2005

  Implicated model of business process to all sales channel by coordinate with related function. Created business' manual process and related document forms to support each business process workflow. Provided technical guidance to client services, product management. Implicated model of business process to all sales channel by coordinate with related function. Created business' manual process and related document forms to support each business process workflow. Provided technical guidance to client services, product management.



AIS - Advanced Info Services Plc.

• Thailand
• Telecommunications
• 700 & Above Employee

• Customer Care Executive

  • Sep 2001 - May 2003

  Effectively maintained high customer satisfaction by providing innovative customer solutions, as well as expanding my familiarity with new products and services. Improved customer experience in each moment of truth, strengthen benefit and treatment. Redesigned end-to-end Experience of Serenade customer in each stage. Effectively maintained high customer satisfaction by providing innovative customer solutions, as well as expanding my familiarity with new products and services. Improved customer experience in each moment of truth, strengthen benefit and treatment. Redesigned end-to-end Experience of Serenade customer in each stage.



Jaymart

• Retail
• 1 - 100 Employee

• Sales and Marketing Officer

  • Apr 2001 - Aug 2001

  Integrated marketing and communications programs and timely strategic campaigns. Coordinated brand reputation, advertising awareness, product development, and market research; analyzed results and advised clients on key market positioning and messaging opportunities. Integrated marketing and communications programs and timely strategic campaigns. Coordinated brand reputation, advertising awareness, product development, and market research; analyzed results and advised clients on key market positioning and messaging opportunities.