Experience

Housing Units Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Retail & Operations Director

  • Jun 2016 - Present

  As a director of this furniture, lifestyle and hospitality retailer, I am responsible for long term strategy and day to day delivery across two sites and the warehouse operation. I am an experienced, versatile and committed leader and I inspire my teams daily to deliver a best in class shopping experience. I drive a culture of excellence through developing my people and motivating my team on a daily basis. As a director of this furniture, lifestyle and hospitality retailer, I am responsible for long term strategy and day to day delivery across two sites and the warehouse operation. I am an experienced, versatile and committed leader and I inspire my teams daily to deliver a best in class shopping experience. I drive a culture of excellence through developing my people and motivating my team on a daily basis.



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Store Manager

  • Jul 2015 - Jun 2016

  Returning to a store role enabled me to enhance my leadership style through managing a large team of staff and direct reports while drawing on my wider business experience. Fully accountable for the P&L of this thriving High Street store, as well as representing the business through various Town Centre and local government processes, including acting as chair and representative in a number of forums. Recently part of a team successful in securing BID funding to regenerate the town centre.

• Store Manager

  • Apr 2003 - Jun 2016

  Store P&LPeople ManagementTown Centre representationService DeliveryOperational Management

• Trading Safely & Legally Inspector

  • Jan 2010 - Jul 2015

  Responsible for the Inspection of UK and Ireland stores assuring adherence to business policy across a number of areas of health & safety and food safety. Also responsible for the development of various business projects including a paperless compliance system and a new inspection database solution involving tendering and liaison with external suppliers as well as preparing board papers for consideration.

• Store Manager

  • Jan 2006 - Jan 2010

  Performed the role of Store Manager across a number of Simply Food sites across the North West. All sites were new stores, one involving TUPE of staff over to the business and the other 2 being brand new stores. With my team, I delivered the store openings to a high standard, with particular focus on KPI delivery and people engagement. Delivered consistently high staff survey results, in the top 5% of the total business, with team delivery at exceed level across the suite of business KPI's.

• Section Manager

  • Apr 2003 - Jan 2006

  Completed the role of Section Manager in a variety of stores throughout the Midlands leading small to medium teams and delivering results across all areas of the balanced scorecard. Promoted to Store Manager from this role after being selected for additionaldevelopment following recognition of my achievements.



Safeway

• Retail
• 700 & Above Employee

• Department Manager

  • Sep 2000 - Mar 2003