Experience

Baycroft Care Homes

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Managing Director

  • Aug 2022 - Present

  Providing strategic and operational leadership to Baycroft Care Homes (part of One Housing). Providing strategic and operational leadership to Baycroft Care Homes (part of One Housing).



Signature Senior Lifestyle Limited

• United Kingdom
• Hospitals and Health Care
• 300 - 400 Employee

• General Manager - Special Projects

  • May 2021 - Aug 2022

  To lead a dedicated project team, supporting the wider organization to deliver a number of large, improvement and efficiency programs.

• General Manager

  • Apr 2018 - May 2021



Consultancy.

• UK

• Interim Director various assignments

  • Nov 2015 - Apr 2018

  Interim senior management positions including Regional Director, Operations Director and Managing Director of care providers (Care Homes and Domicillary Care). These roles included turnaround projects, operational restructuring, change-management and supporting organisations to achieve CQC compliance. Interim senior management positions including Regional Director, Operations Director and Managing Director of care providers (Care Homes and Domicillary Care). These roles included turnaround projects, operational restructuring, change-management and supporting organisations to achieve CQC compliance.



Care UK

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Regional Director

  • Nov 2014 - Nov 2015

  Reporting to the Operations Director I had direct responsibility for the performance of Residential and Nursing Homes across a large region, working with the Home Managers to ensure compliance with Care Quality Commission regulation, as well as achieving occupancy and revenue targets for the portfolio. I have a strong focus on the delivery of; high quality customer experience, targeted financial performance and strong commercial growth. Direct responsibility for driving marketing strategy across the region at County and local level. Show less

• Commissioning & Project Manager

  • Nov 2010 - Nov 2014

  To lead and manage a range of projects such as the commissioning of new homes, integration of acquisitions and delivery of a variety of change projects; in accordance with the company’s strategic growth plan, statutory requirements and internal policies, procedures and standards. To lead on other key/ major change projects as identified by the Strategic Program Director and/or Operations Projects Director including supporting the implementation of program-wide improvements and service innovation initiatives across a team of Project Managers. All marketing associated with projects, commissions and acquisitions came under my remit to ensure we achieved strategic alignment, productive output and maximum engagement with our existing and potential clients. To work with key stakeholders to develop the Residential Care Services new build schedule, to deliver high quality specialist services across the health and social care spectrum, with a reputation for excellence and putting the needs of clients/residents at the heart of all operational and strategic plans. Assign matrix resources as necessary to deliver project and operational objectives whilst maintaining project cost-efficiencies. Show less