Analytics Executive

• Jan 2022 - Present

Ecommerce Executive

• Feb 2021 - Nov 2021

Maker&Son - the creators of the world’s most comfortable sofa. It was a dynamic role where I had been able to prove myself in many different areas of B2C marketing. Since starting I had orchestrated multiple product launches, including the design and implementation of new functionality across all three global websites. The company was growing fast, so every new launch posed new and exciting challenges at every stage. The most recent being Maker&Son’s first step into selling homeware. Using Shopify, I had implemented many design changes myself. While in this role I have found the need to teach myself Adobe XD, to help our website development agency visualise complicated design briefs. Most recently, I was researching and designing the customer journeys across the site. Focusing on SEO, UX and brand awareness. At Maker&Son the website was built for lead generation rather than sales. It was an interesting journey helping the company make the move towards a more focused Ecommerce website. Show less

Digital Marketing Executive & Photographer

• Jul 2017 - Mar 2020

Keeping in mind the company brand, I have implemented SEO improvements on the French Bedroom Company website thinking about ALT tags, keywords, back links and UX design. I am proud of my development with basic HTML, giving me the ability to edit the websites design and content, launch new products and make more complex edits to email content than our email provider allows within their template editor. Liaising closely with the design, development and sales teams, I am responsible for creating new processes to make staff time more productive. I am a constant listener, trying to find new ways of automating tasks. Working at the forefront of the marketing team I have been instrumental in implementing and designing new triggered email campaigns. I have earned the position of company photographer by showcasing my photography and editing skills within the in-house showroom. Having these skills in house means launching new products with luxury photography is much faster, giving us the edge over our competitors and more content to work with on social platforms. After optimising the marketing reports, I was able to give extended information about where our campaign floors may be and provide an in-depth marketing strategy to improve our campaigns with our target audience in mind. Show less

Branch Manager

• Mar 2015 - Jul 2017

I’ve co-ordinated and led the volunteer team to improve customer satisfaction and sales by utilising best practices from my previous sales experience. Working with volunteers meant I became an empathetic but time conscious manager, having to problem solve varying staff levels, abilities and constantly changing tasks. With over 50 volunteers, conflict resolution became second nature and spotting issues before they arose was key to retaining happy volunteers. I’ve co-ordinated and led the volunteer team to improve customer satisfaction and sales by utilising best practices from my previous sales experience. Working with volunteers meant I became an empathetic but time conscious manager, having to problem solve varying staff levels, abilities and constantly changing tasks. With over 50 volunteers, conflict resolution became second nature and spotting issues before they arose was key to retaining happy volunteers.

Project Assistant

• Feb 2014 - Mar 2015

My main role was to oversee company developments and organise everyone involved, taking notes, managing tasks and setting actions. Liaising with all levels of staff to see these actions were completed to allow the development to stay in budget. I handled a data cleanse after a miss-handled data migration prior to my role, this included using excel to mass update incorrect data and run formulas to gain insight into mistakes, helping to problem solve a solution. My main role was to oversee company developments and organise everyone involved, taking notes, managing tasks and setting actions. Liaising with all levels of staff to see these actions were completed to allow the development to stay in budget. I handled a data cleanse after a miss-handled data migration prior to my role, this included using excel to mass update incorrect data and run formulas to gain insight into mistakes, helping to problem solve a solution.

Sales Assistant

• 2007 - Feb 2014

I started my first role in the Retail sector. I was initially employed on a 7 hour contract to work on tills. However, as my skills improved and my talent recognised; I was recruited to assist with store management, customer support and stock control. This has since led onto an advancement into management within the company in 2015. I accomplished the following: I have vast experience in a customer facing role which has grounded my belief that a positive attitude to work builds a happier work environment allowing more communication and fresh ideas. I can train new employees in processes and hardware/systems. At The British Heart Foundation the volunteers especially changed regularly and it was incredibly important that they were taught the correct practises from the beginning to minimise mistakes. Touring stores over the holiday period meant that I am able to flawlessly integrate with a new team and environment with ease and I am not afraid to travel for a role. I gained respect and recognition from my colleagues/superiors and was quickly promoted. Show less

Photographer

• Jul 2009 - Aug 2010

I started off helping write and be in a production that was then turned into a full feature film by Egotrip Media. After deciding I preferred to be behind the camera, I started to take point on creating the backstage and on set photography for the films production. With this role I had to travel to multiple locations and constantly adapt to my surroundings to get the best picture. I thoroughly enjoyed this role and was asked back multiple times to do similar documentary photography work for them, including photographing the making of a short video at Pine Wood Studios. Show less

Company Photographer

• Sep 2008 - Aug 2010

During this role I was required to liaise with actors, writers and journalists associated with the theatre. I had to clearly express my vision to those around me in order to create photographs that were visually pleasing and captured each moment. My photographs were available to purchase after the performance which I had full control over. I would then provide a full service of prints or digital copies of my images for each performance. The turnaround for each production was very short as I had to shoot the performance, edit the images and print for the front of house; for this I would have, at maximum two days. I adored this job and I believe my talent was recognised by the fact that I have been invited back on a number of occasions to complete similar tasks. Show less

Work Experience Still Life Studio

• Apr 2009 - Apr 2009

During this work experience I saw the way a professional studio worked. I was given creative control to photograph some of the products for merchandising and then I was shown the post production side of the studio. After using reference pictures and following the set brief I was producing photographs that were of high enough standards to be moved up to post production with no further input from the studio manager. During this work experience I saw the way a professional studio worked. I was given creative control to photograph some of the products for merchandising and then I was shown the post production side of the studio. After using reference pictures and following the set brief I was producing photographs that were of high enough standards to be moved up to post production with no further input from the studio manager.