Vice President of Learning and Development

• Jan 2023 - Nov 2023

At Capital Square Living, we do things differently. Our fully integrated property management company has a drive for innovation and excellence. You’ll see it when you step onto our properties, log into our community portal or when you interact with any of our team members. We’re building something bigger than ourselves, and it’s all for you. Our unrivaled service and unparalleled amenities enable your unlimited possibilities. DISCOVER THE DIFFERENCE At Capital Square Living, we do things differently. Our fully integrated property management company has a drive for innovation and excellence. You’ll see it when you step onto our properties, log into our community portal or when you interact with any of our team members. We’re building something bigger than ourselves, and it’s all for you. Our unrivaled service and unparalleled amenities enable your unlimited possibilities. DISCOVER THE DIFFERENCE

Vice President, Marketing & Events/Industry Ninja

• Apr 2021 - Oct 2022

Oversee all things associated with brand, marketing, and events along with being the Subject Matter Expert for Leap in the Industry. Support almost all aspects of the business including Sales, Partnerships, and Strategy.

Senior Director of Business Development

• Apr 2021 - Apr 2022

Leap helps renters lease apartments by acting as a cosigner in lieu of a traditional guarantor. Customer's pay for access while the landlords receive the benefits with investment grade insurance coverage. If a renter defaults on their rent, skips their lease or has to be evicted then Leap pays the rent until the apartment is re-rented or the lease is up. Typically, landlord portfolios experience between 5%-10% vacancy loss on rentals. Yet, perfectly good applicants are regularly declined… Show more Leap helps renters lease apartments by acting as a cosigner in lieu of a traditional guarantor. Customer's pay for access while the landlords receive the benefits with investment grade insurance coverage. If a renter defaults on their rent, skips their lease or has to be evicted then Leap pays the rent until the apartment is re-rented or the lease is up. Typically, landlord portfolios experience between 5%-10% vacancy loss on rentals. Yet, perfectly good applicants are regularly declined due to blemished credit, student status, or other factors that do not impact their ability to pay. That’s where Leap helps. Our proprietary underwriting tools allow for quick and thorough vetting of potential residents which expands a landlord’s pool of qualified tenants and eliminates default risk. There is no cost to the landlord as the one-time fee is paid by the renter and insures the entire term of the lease. Further, Leap accepts applications from tenants before they begin their search, pre-approving them for a rental budget. We then deliver these qualified residents directly to our partnered landlords and their agents. Our goal is to improve the financial performance of landlords while helping renters qualify for better apartments.

Founder

• Feb 2020 - Oct 2022

My priority at Wunch Keynotes & Consulting is ensuring your success. Whether you’re seeking a keynote speaker or emcee for an upcoming company event, or bringing an expert learning experience to your team, I'm here to ensure that the process is well-planned and executed. I am experienced in the multifamily space, learning & development, facilitation, event planning and execution, and I am committed to bringing you the most professional results every time. Sales, Customer Service… Show more My priority at Wunch Keynotes & Consulting is ensuring your success. Whether you’re seeking a keynote speaker or emcee for an upcoming company event, or bringing an expert learning experience to your team, I'm here to ensure that the process is well-planned and executed. I am experienced in the multifamily space, learning & development, facilitation, event planning and execution, and I am committed to bringing you the most professional results every time. Sales, Customer Service, Leasing, Leadership Development. Soft Skills, and more training opportunities available. MBTI (Myers Briggs Type Indicator) Type I & II Certified Practitioner Show less My priority at Wunch Keynotes & Consulting is ensuring your success. Whether you’re seeking a keynote speaker or emcee for an upcoming company event, or bringing an expert learning experience to your team, I'm here to ensure that the process is well-planned and executed. I am experienced in the multifamily space, learning & development, facilitation, event planning and execution, and I am committed to bringing you the most professional results every time. Sales, Customer Service… Show more My priority at Wunch Keynotes & Consulting is ensuring your success. Whether you’re seeking a keynote speaker or emcee for an upcoming company event, or bringing an expert learning experience to your team, I'm here to ensure that the process is well-planned and executed. I am experienced in the multifamily space, learning & development, facilitation, event planning and execution, and I am committed to bringing you the most professional results every time. Sales, Customer Service, Leasing, Leadership Development. Soft Skills, and more training opportunities available. MBTI (Myers Briggs Type Indicator) Type I & II Certified Practitioner Show less

RVP - Sales Mountain Region

• Jun 2020 - Mar 2021

Knock is a SaaS technology platform that provides the productivity and business intelligence solutions needed to maximize occupancy, rent growth, and customer satisfaction for multifamily communities across the nation. Steve manages sales and relationships for Colorado, Nevada, New Mexico, Arizona, Kansas, Missouri, Nebraska, and Iowa.

Account Executive

• Mar 2020 - Jun 2020

Sr. Director of Training and Education

• Oct 2016 - Feb 2020

Sr. Learning and Development Consultant

• May 2016 - Oct 2016

Specifically hired to revamp CNA's Sales Training Curriculum for their Underwriting teams. Created a Sales Leadership Module for the Agency Sales Leaders as well as revamped current sales program entitled "Sales Advantage". I was also responsible for the rollout and facilitation of a 1-Day Sales Workshop entitled "Consultative Negotiations" and taught this to the underwriting team Nationwide. Specifically hired to revamp CNA's Sales Training Curriculum for their Underwriting teams. Created a Sales Leadership Module for the Agency Sales Leaders as well as revamped current sales program entitled "Sales Advantage". I was also responsible for the rollout and facilitation of a 1-Day Sales Workshop entitled "Consultative Negotiations" and taught this to the underwriting team Nationwide.

Vice President of Learning & Development

• May 2014 - Jan 2016

Regional Learning Manager

• Nov 2009 - May 2014

Serves as the Regional SME for sales and management related performance and development at the property level. This role is focused on property operations success related to sales, sales management, and manager development to deliver regional performance improvement results and people talent development. Serves as the Regional SME for sales and management related performance and development at the property level. This role is focused on property operations success related to sales, sales management, and manager development to deliver regional performance improvement results and people talent development.

National Performance Training Manager - Central Region

• Nov 2006 - Nov 2009

The National Performance Training Manager is directly responsible for ensuring our employees have the skills and competencies required to manage our apartment communities. The National Performance Training Manager is the training leader responsible for the training requirements in the region. The National Performance Training Manager will partner with the AIMCO management team to assess the training needs of our employees. The National Performance Training Manager develops and… Show more The National Performance Training Manager is directly responsible for ensuring our employees have the skills and competencies required to manage our apartment communities. The National Performance Training Manager is the training leader responsible for the training requirements in the region. The National Performance Training Manager will partner with the AIMCO management team to assess the training needs of our employees. The National Performance Training Manager develops and executes the strategy to provide the required training. A National Performance Training Manager is a master teacher and facilitator. Show less The National Performance Training Manager is directly responsible for ensuring our employees have the skills and competencies required to manage our apartment communities. The National Performance Training Manager is the training leader responsible for the training requirements in the region. The National Performance Training Manager will partner with the AIMCO management team to assess the training needs of our employees. The National Performance Training Manager develops and… Show more The National Performance Training Manager is directly responsible for ensuring our employees have the skills and competencies required to manage our apartment communities. The National Performance Training Manager is the training leader responsible for the training requirements in the region. The National Performance Training Manager will partner with the AIMCO management team to assess the training needs of our employees. The National Performance Training Manager develops and executes the strategy to provide the required training. A National Performance Training Manager is a master teacher and facilitator. Show less

Technical Training Manager/Community Manager

• 2004 - 2006

Assisted with conversion to OneSite software program. Provided technical training to all leasing site team members regarding the OneSite application. Provided technical support and brokered needs with systems support at OneSite. Provided technical training for all Microsoft Office applications as needed. Assisted with conversion to OneSite software program. Provided technical training to all leasing site team members regarding the OneSite application. Provided technical support and brokered needs with systems support at OneSite. Provided technical training for all Microsoft Office applications as needed.

Regional Training Manager

• 1994 - 2001

Performer

• 1994 - 1997

Assistant Property Manager

• 1993 - 1994

Special Projects Coordinator/Educational Resources

• 1991 - 1993

Primary responsiblity was to attend national trade shows, demonstrating core values based educational videos produced by FOF. Primary responsiblity was to attend national trade shows, demonstrating core values based educational videos produced by FOF.

Real Estate Information Clerk

• 1989 - 1991

Actor

• 1986 - 1988

Principle actor/singer - Broadway style musical about family issues. Principle actor/singer - Broadway style musical about family issues.