Experience

ESPEC North America

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• General Manager Sales and Service

  • 2013 - Present

  Responsible for Outside Sales, Inside Sales (Applications Engineers, Product Specialists, Quoting and Order Entry), Marketing and Service (Customer Support and Field Service). Provide leadership and direction to team members. Focus on processes and strategies to enhance the full customer experience from first contact to application review, quoting, order entry, equipment delivery, installation, start up, calibration and ongoing support and maintenance. Responsible for Outside Sales, Inside Sales (Applications Engineers, Product Specialists, Quoting and Order Entry), Marketing and Service (Customer Support and Field Service). Provide leadership and direction to team members. Focus on processes and strategies to enhance the full customer experience from first contact to application review, quoting, order entry, equipment delivery, installation, start up, calibration and ongoing support and maintenance.



Tubelite Inc.

• United States
• Construction
• 1 - 100 Employee

• Client Solutions Manager/Engineering Manager

  • 2009 - 2013

  Responsible for Engineering (Research, Product Development, Applications Engineering, Structural Engineering and Product Data Management) and Client Services (Order Entry, Standard Estimating, Project Management, and Architectural Estimating). Create a responsive, creative, accurate and professional culture where staff members have flexibility to meet and exceed client needs. Interface with cross-functional groups to deliver new products on time and within budget. Investigate and resolve field issues and support existing products. Continuously update and refine the ERP product configuration software. Streamline the Order Entry process to assure short lead times and client satisfaction. Improve the quality of estimates through training, automation and integration of engineering support. Create services to open up new market opportunities for larger projects.



Caldwell Manufacturing Company North America, LLC

• Vice President of Engineering

  • 2006 - 2009

  Responsible for Design Engineering, Product Development, R&D, Manufacturing Engineering, and Model Shop. Lead strategic planning process to strengthen corporate performance and assure long-term growth and profitability. Create a technology roadmap and leverage industrial capabilities to develop comprehensive product, sales and marketing plans. Use lean methodologies to optimize design, manufacturing and sourcing activities. Establish departmental goals that align with corporate objectives and strategic plan. Prioritize projects and allocate resources to balance workload. Focus effort to successfully complete projects on time and within budget. Leverage technical expertise and product knowledge to create key customer relationships. Expand product lines to provide added value to business partners. Implement a comprehensive corporate product development process.



Weather Shield Windows and Doors

• United States
• Wholesale Building Materials
• 100 - 200 Employee

• Director of Engineering and Product Development

  • 2001 - 2006

  Provide leadership to merged organizations. Implement platform product development to support four distinct brands and eight manufacturing plants. Focus on establishing an effective organizational structure and developing a high performing staff. Create strong links between engineering and manufacturing through Site Engineering positions. Assure progress in product development and continuous improvement of existing products. Responsible for specification, evaluation and testing of insulating glass and components, vinyl and aluminum extrusions, wood profiles and all manufacturing and assembly details.



Peachtree Windows and Doors

• United States
• Construction

• Vice President of Engineering

  • 2000 - 2001

  Part of New Management Team focused on returning the company to profitability through Lean philosophies. So successful that Peachtree was acquired by WeatherShield Mfg. Part of New Management Team focused on returning the company to profitability through Lean philosophies. So successful that Peachtree was acquired by WeatherShield Mfg.



ODL

• Italy
• 1 - 100 Employee

• Director of Engineering and New Product Development

  • 1987 - 2000

  Held progressively responsible roles as Product Design Engineer, Sr. Product Design Engineer, Engineering Manager and Director of Engineering for ODL, Inc. Held progressively responsible roles as Product Design Engineer, Sr. Product Design Engineer, Engineering Manager and Director of Engineering for ODL, Inc.