High/JR hi school business teacher

• Mar 2023 - Present

Teaching Business education, and computer apps Teaching Business education, and computer apps

• Aug 2022 - Mar 2023

High School Business teacher and also teach Computer Science for Middle school, Part of BPA. I also do Tier 1 teacher for Study Hall

• Oct 2021 - Dec 2022

Technology Sales Supervisor

• Sep 2018 - Oct 2021

Responsible for selling technology products and services to Staples’ customers. Team lead within the department – driving computing sales, training and coaching team members on selling techniques, and inspiring other team members through positive attitude and behaviors. Computer Repair, Phone repair, scheduling On-site repair and more. Understanding of customers’ needs in order to offer them the best solution. Responsible for selling technology products and services to Staples’ customers. Team lead within the department – driving computing sales, training and coaching team members on selling techniques, and inspiring other team members through positive attitude and behaviors. Computer Repair, Phone repair, scheduling On-site repair and more. Understanding of customers’ needs in order to offer them the best solution.

Operations Manager

• May 2020 - Mar 2021

Owner

• Jun 2003 - Apr 2019

Provide hosting solutions for businesses and personal websites. Manage Domain registration, Cpanel, WHM, WHMCS Billing System, Enom, Wordpress hosting, IT consulting, Network troubleshooting, providing technical support for web sites, and more. Our aim is simply to provide cheap and reliable hosting, in short, great service. It has been the original concept experience that hosting services charge way to much for service that are unreliable. Lots of hosting services fail to offer the support you need when you need it. GoCheapHosting.com believes that the client is looking for a web host provider to make a more informed choice. With thousands of hosting services around, we want to make it clear that we are here to provide the client with resources that they can use for either business or personal needs. Show less

IT Manager

• Jan 2012 - Mar 2016

Assist Senior Programmer in Systems Development and Programming. Project Development as described in the current Team Project List and programming implementation based on IT designs. Network and system integration design. IT Network & Lab data system integration, coordination, flow, administration & management. Maintain machine operation. Personalized Staff Instruction. Fax, E-mail IT system coordination. Website Maintenance assistance. System failure documentation and documentation on how to use new programs installed. Weekly IT meeting Attendance. Daily Network and Data Management. Server management, ensure that all servers are functioning each morning. Javalins and laboratory data flow check. Downloads from outside labs management. Daily Remittance downloads. Review for upgrade. Equipment Related Tasks for IT. Equipment repair and replacement as needed (4 floors). Toners. Keeping replacements. Ordering and Installation of new equipment. ECG, SPIRO program and new computer. FML daily laboratory downloads. Other lab downloads. Ad hoc program/equipment setup. Show less

President

• Mar 2012 - Oct 2012

Started SQAAH with friends out of a friend being involved in a hate crime. Setup website, secured domain names, build website on Wordpress, setup email, participated in community events, helping local organization, helped rally back in March 2012, setup social media like Facebook, Google+, Twitter, posted news feeds that are hate crime related. Started SQAAH with friends out of a friend being involved in a hate crime. Setup website, secured domain names, build website on Wordpress, setup email, participated in community events, helping local organization, helped rally back in March 2012, setup social media like Facebook, Google+, Twitter, posted news feeds that are hate crime related.

Systems And Network Administrator

• Aug 2010 - Oct 2012

Implemented, maintained, and oversaw all aspects of IT systems, solutions, and operations including fulfillment of client support, data connectivity for existing systems, and ensuring security of all systems Advised the Vice President of Operations on upcoming technology needs and priorities, and provided high level recommendations including special projects to enhance productivity and results. Maintained accurate and timely data on current and past technology operations focusing on best practices Facilitated technological purchases while sustaining annual IT budget and appropriate consultation with vendors. Administered all Alliance and project-related websites, including maintenance of backup systems and the operation of the “Center for Technology” within budgeted parameters. Acted as lead contact for program staff and end-users on any technological issues or projects, as well as, providing excellent telecommunications support. Maintained network IT manual and assisted the Executive Office in maintaining building manual. Corresponded and coordinated with vendors and accounts payables to maintain appropriate inventory and asset management. Successful projects included, but not limited to, the installation of network infrastructure from ground up using a Cisco ASA 5510, install Windows Server 2003 R2 with Microsoft Exchange Server 2007, setup a web server for various project web sites and FTP server, and configuration of Mac server for various applications and web services. Show less

IT Specialist (Contractor)

• Dec 2009 - Jul 2010

Mac support and Desktop Support. Anything everything IT related. Mac support and Desktop Support. Anything everything IT related.

Help Desk

• 2010 - 2010

IT System Administrator

• Oct 2007 - Sep 2009

Provide support for the following areas: network, desktops, laptops, telephone equipment, plotters, HP printers, Konica Copiers, Konica Printer, network infrastructure, CISCO VPN, Symantec deployment, Windows server 2003 & Windows Server 2008, Exchange 2003; Setup of access codes/card for building access, daily backup of data, compiled and reported on computer asset, support of Apple Equipment, recover deleted files for end-users. Maintain site pages for office Intranet site and main company web site. Test software before purchase, install software for users, conduct IT meetings quarterly with management, Deltek support for time sheets. Show less

Network Administrator

• Aug 2005 - Jul 2007

Built network infrastructure from ground up. Converted all computers to Windows XP Professional for networking. Provided a way for test results to be imported into patient file, installed fax server, general IT support, web design, exchange server, windows 2003 setup. Put network & security policies in place. installed/deployed Symantec anti-virus software, purchased computer equipment and software, managed Windows 2003 & Exchange Server, backed up data offsite, received help desk requests, tracked computer asset, designed database, electronic time sheet Show less

Call Center Technician (Contract)

• Nov 2004 - Aug 2005

Supported eight business areas for HUD employees, inspectors, contractors, owners, and housing authorities. Logged, updated and closed all calls, voicemails and emails, in Service Center software. Troubleshooted client internet browser guiding users step-by-step and escalated calls to tier 2 or to other business area. Updated tickets in service center, password resets, role assignments, point caller to area of HUD-REAC web site. Supported eight business areas for HUD employees, inspectors, contractors, owners, and housing authorities. Logged, updated and closed all calls, voicemails and emails, in Service Center software. Troubleshooted client internet browser guiding users step-by-step and escalated calls to tier 2 or to other business area. Updated tickets in service center, password resets, role assignments, point caller to area of HUD-REAC web site.

Support Staff (Temp)

• Feb 2003 - Sep 2003

Assisted in organizing and maintaining case records, answering phones, supporting supervisor and five social service representatives, and customer service. Completed training in domestic violence, coping with stress, HIPPA, and limited English Proficiency. Created database for case logs and initialized updates as needed. Assisted in organizing and maintaining case records, answering phones, supporting supervisor and five social service representatives, and customer service. Completed training in domestic violence, coping with stress, HIPPA, and limited English Proficiency. Created database for case logs and initialized updates as needed.

Help Desk, I/T Specialist

• Oct 2001 - Feb 2003

Assisted in organizing and maintaining user accounts for several hundred OPM staff. Managed the OPM help desk by assisting clients in using hardware, software, OPM applications; solved logon validation requests by clients. Installed and configured desktop & laptop computers, printers, and software. Prepared email correspondence and training, provided support for Xerox copiers, HP printers. Assisted in organizing and maintaining user accounts for several hundred OPM staff. Managed the OPM help desk by assisting clients in using hardware, software, OPM applications; solved logon validation requests by clients. Installed and configured desktop & laptop computers, printers, and software. Prepared email correspondence and training, provided support for Xerox copiers, HP printers.