Steven Zeisler
Founder at Miyagi Space- Claim this Profile
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French -
Topline Score
Bio
Credentials
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Apple Certified Consultant
AppleSep, 2022- Nov, 2024 -
Jamf Certified Associate Exam - English
JamfSep, 2022- Nov, 2024 -
Google Certified Associate - G Suite Administrator
Google Cloud CertifiedJun, 2017- Nov, 2024 -
Certified ScrumMaster® (CSM®)
Scrum AllianceMay, 2020- Nov, 2024 -
Global Leadership Center
Global Leadership Center
Experience
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miyagi space
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United States
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Information Technology & Services
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1 - 100 Employee
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Founder
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Mar 2018 - Present
Miyagi Space is a trusted and highly-rated member of the Apple Consultants Network. We specialize in providing Apple Device Deployment, Management, Security, Identity & Workflow services for small businesses. We maintain a 5/5 star rating on the Apple Consultants Network: https://consultants.apple.com/us/profile/2034195 Key Achievements: Healthcare Technology Company -Provisioned and onboarded 150 iPads and bluetooth beacons in 72 hours, adhering to standard device and data security practices. -Authored business plan for managing thousands of iOS devices in the next 5 - 10 years. -Authored audit report on company's internal network architecture and performance, which was managing ~75 devices in each hospital wing. Residential Design Build Company -Migrated entire company from Dropbox to Google Workspace Team Drives with 0% downtime. Configured macOS, iOS, and iPads with Google Drive sync. Provided training and support. -Architected, configured, and trained team on Zoom One - Virtual Meetings, Team chat, and VoIP Phone System. -Installed business grade network and security camera system with 0% downtime during business hours. -Developed onboarding / offboarding lifecycle procedure Family Medical Practice -Upgraded and configured business grade network hardware with 0% downtime during business hours. -Upgraded office Mac and Windows computers, adhering to industry device security practices -Developed onboarding / offboarding lifecycle procedure -Provided custom training tutorials on Google Workspace and digital workflow Show less
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Yelp
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United States
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Technology, Information and Internet
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700 & Above Employee
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IT Site Support Technician
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Jul 2018 - Aug 2021
Yelp Inc. is an American company that develops the Yelp.com website and the Yelp mobile app, which publish crowd-sourced reviews about businesses. Key Achievements: - Project manager for the company's first migration from macOS to ChromeOS hardware in a sales office. We provisioned, onboarded, and trained 500 users on ChromeOS in 3 months while simultaneously supporting a hybrid OS environment. - Provisioned, deployed, and onboarded 500 users on new ChromeOS laptops in 72 hours due to rapid work from home transition caused by COVID-19. - Launched and supported a temporary external 60-person WeWork office while the main office was undergoing a 2nd floor build out. - Authored IT Analyst report that calculated Tier 1 helpdesk tickets, support time, and money spent on supporting the sales organization desk phones. My findings reduced $30,000 in overhead and hundreds of pounds of batteries across all sales offices. - Co-led the monthly sales class onboarding sessions. Our team was responsible for provisioning, onboarding, and supporting between 60 - 90 people every month. - Maintained 4.9 / 5 star rating on tier 1 & 2 support tickets and ensured business continuity and revenue generation as the office tripled in size in 18 months. - Developed meaningful cross-functional relationships with Client Platform Engineering, Network Engineering, Security, CorpTel, Logistics, and Workplace Services teams. - Authored the company's first ever Biophilic Design report for the Director of Real Estate, which presented interior design strategies to reduce my colleagues' stress and anxiety levels, increase cognitive function, and ultimately reduce employee attrition. -Incorporated circadian lighting and Biophilic visuals in the company's windowless IT workroom in an effort to reduce the stress and anxiety of the IT Operations team. Show less
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mac-tech
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Solutions Consultant
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Aug 2013 - Jul 2018
Mac-tech is an Apple certified organization of engineers and consultants located in New York City and Washington, D.C.. I supported over 150 diverse clients that utilize Apple Enterprise Solutions, Third-party Software as a Service (SaaS) Products, OpenSource platforms, and Microsoft Business Solutions. Key Achievements: In-House (mac-tech) - Developed SaaS migration template that was used in ~20 projects and encompassed platforms such as Dropbox, Google Workspace, Microsoft Office 365, Egnyte, and BOX. - Architected Zendesk for Service platform and trained junior support team on proper customer communication, escalation, and support techniques. Culture & Strategy Firm - Project manager on a SaaS migration from Google Workspace to Office 365. I worked intimately with an in-house resource at the firm and we completed the migration in 3 months with 0% downtime. Lighting Manufacturing Firm - Configured and onboarded entire company to an on-prem NAS file system from Dropbox. Due to sheer size and complexity of the company's design files, they needed a storage system that would scale with their growth. Law Firm - Project lead on new office buildout. Coordinated with 3rd party network and wiring contractors. Installed Cisco Meraki network hardware. - Migrated the organization from Bluehost exchange to Office 365 with 0% downtime. Show less
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Relevance International
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Account Executive
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Jun 2012 - Jul 2013
Relevance New York is a strategic public relations and brand building agency based in New York City. Founded by industry leader Suzanne Rosnowski in June 2012, the agency truly knows what it takes to become and stay a relevant brand in today’s fast-paced digital world. By creating brand awareness across all touch points; clients - both large and small - stand apart from their competitors. Services include brand building and positioning, relevance creation, public relations, direct-to-target and impact measurement. For more information visit www.relevancenewyork.com. Key Achievements: -Collaborated closely with the Account Executive, Account Director, and CEO, ensuring timely delivery of client deliverables. -Led research on potential journalists, identifying promising story opportunities; authored, refined, and edited press releases to maintain brand consistency. -Partnered with the CEO in steering new business development initiatives. -Spearheaded content creation and management for both internal and client social media channels, resulting in consistent growth in follower count and enhanced brand visibility. -Provided strategic counsel on brand-building tactics and strategies for both the company and our clients. -Managed company IT infrastructure, including Dropbox, iCloud accounts, and ensured data integrity through Apple device backup Show less
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Apple
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Sales Specialist
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Mar 2011 - Jun 2012
Apple Inc. is an American multinational technology company headquartered in Cupertino, California. Key Achievements: -Apple Product Consultation: Collaborated with individual customers and business proprietors to guide their Apple product selections. Onboarded new users to Apple products and facilitated mobile and desktop migrations. -Content Development & Workshops: Designed and delivered tailored workshops for both consumers and business owners, emphasizing proficiency with Apple hardware and software. -Event Coordination: Spearheaded youth field trips and served as the official event photographer. -Mobile Genius Support: Managed the appointment queue and provided technical support for iOS and iPadOS devices. Completed Apple training required for this role. Show less
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Ohio University
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United States
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Higher Education
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700 & Above Employee
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Tour Guide
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Mar 2007 - Jun 2010
Conducted routine tours to inform potential students and their parents about Ohio University.
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Peer Mentor
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Sep 2008 - Nov 2009
Assisted first-year students into the transition of college - organizing field trips, facilitating their orientation class.
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Education
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2006 - 2010
Ohio University
Bachelors, Journalism -
2008 - 2010
Global Leadership Center
Certificate, International Business & Communications
