Military Family Life Counselor

• Oct 2022 - Present

Personal Advisor

• Jan 2016 - Present

• Provide support by encouraging individuals to express their feelings and discuss what is happening in their lives by using empathy, unconditional positive regard, and genuiness. • Care for others by identifying and providing personal assistance, emotional support, and coping strategies that empower them to become independent and care for themselves. • Develop constructive and cooperative relationships with others and maintained them over time, resulting in opportunities for the client to increase their quality of life. • Develop and implement plans that fit the individual’s unique situation, resulting in outcomes that empowered the individual to discover and implement solutions. Show less

Licensed Mental Health Counselor Associate

• Jan 2022 - Apr 2022

Therapist 2

• Sep 2020 - Jan 2022

Assists adults in the Adult Outpatient Services Department in their journey toward recovery and wellness. Provides individualized, person-centered clinical case management services including counseling, psycho-education, groups, educational/vocational support, housing assistance, outreach, crisis stabilization, and assistance with medical, community, and natural resources. • Utilized and completed assessment tools within the context of complex regulations and definitions; resulted in the creation and implementation of 18 treatment plans • Provided individualized counseling services using evidence-based practices; resulted in assisting over 200 clients complete over 60 weeks of treatment services • Created over 1000 electronic progress notes reporting on clinical status and achievements; recorded on-going assessment of client functioning, evaluated possible changes in diagnosis, and overall progress • Used knowledge of mental illness and the recovery model to provide effective counseling to assist clients in meeting their recovery goals; helped clients develop effective problem-solving and decision-making skills • Reviewed and updated treatment and safety plans with each client as frequently as needed, but at a minimum of every 180 days; created plans that support clients goals and were 100% compliant with executive directives Show less

DSHS Psychology Associate

• Sep 2019 - Jul 2020

Provided group and individual treatment services to detained and committed adults who suffer from mental abnormalities or personality disorders. • Provided group and individualized counseling services using evidenced based practices; resulted in assisting 30 clients in completing 26 weeks of treatment services • Developed and implemented 18 treatment plans to address ambivalence, present-day challenges, thoughts, and behaviors using Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT) techniques • Facilitated 2 primary and 2 secondary groups to help clients explore thinking, errors in thinking, behaviors, and feelings associated with problematic histories using CBT and DBT approaches and models • Created over 300 progress notes that indicated the clinical status and achievements; documenting the stage of change and completion of over 40 cognitive assignments for 35 clients • Monitored client progress by collaborating with a team of 50 staff members; resulted in analysis that supported maintaining or adjusting treatment plans Show less

Transition Specialist

• Jun 2018 - Sep 2019

Hire Heroes USA provides free employment services to transitioning U.S. military members, veterans and military spouses. Our services focus on providing consistently effective, individualized career coaching services that include resume, networking and interview assistance, federal sector help, mock interviews, and job sourcing. Transition Specialist: Provided client services to active duty service members, veterans, and spouses. Conducted assessments, resume revisions, job search assistance, interview skills training, and workshops. • Provided job search counseling services to up to 200 clients using holistic counseling services; resulted in assisting 178 clients in achieving employment goals and attaining gainful employment • Conducted up to 10 client intake assessments weekly either over the phone, or by written questionnaires; resulted in the development of unique job search strategies for 88% of assigned clients • Created 400+ job search plans using a problem-management and opportunity-development approach and the identification of available resources; resulted in 84% of clients to remain engaged during their job search • Monitored client progress by conducting 30- and 90-day follow ups to determine successes and challenges during the job search; resulted in identifying and correcting 50+ barriers to employment • Acted as client advocate and submitted 150+ referrals that provided mentoring services related to job search needs; resulted in a 80% referral completion rate • Utilized a cloud based Customer Relationship Management Software suite to manage classified data associated with new, current, and prior clients; maintained 100% confidentiality for 500+ client records • Function as a member of a collaborative team in coordinating job search best practices with other team members for assigned clients; resulted in obtaining a 37% conversion rate for clients screened into services obtaining employment over a 10-month period Show less

Counseling Intern

• Jan 2017 - Jun 2017

The goal of Esquire Hills Elementary School is to provide children with a strong education program supported and conducted by an experienced staff of certificated and classified employees who are committed to strong collaboration and professional development. Each staff member contributes to a wise system of support that include proactive strategies for defining, teaching, and supporting appropriate student behaviors. Counseling Intern: Provided on-site counseling services under supervision to students in Kindergarten through 5th grade. Utilized solution focused brief therapy, motivational interviewing, and The Child’s Game. • Provided counseling services to 25 children using solutions focused brief therapy, motivational interviewing, and The Child’s Game; resulted in meeting 100% of internship requirements for Master Degree completion • Collected information about clients through interviews, observations, and rating scale results when available; determined courses of action that met ethical and legal concerns and presented plan for parental approval • Counseled students during 30-minute sessions using treatment plans based upon analysis of data and analysis of assessment results; empowered students to adjust to home and school environments • Monitored student progress by collaborating with a team of 50-school staff members and asked questions about student progress; resulted in analysis that supported maintaining or adjusting treatment plans • Collaborated with custodial caregivers and 50+ care providers throughout the therapeutic process to assess and monitor student progress; provided support to maintain or adjust treatment plans Show less

Marine Machinery Mechanic Helper

• Apr 2015 - Jan 2017

• Performed depot level maintenance and repairs using specific procedures resulting in first time quality as evidenced by a 15% reduction in operational complaints. • Performed depot level maintenance and repairs using specific procedures resulting in first time quality as evidenced by a 15% reduction in operational complaints.

Security Officer

• Apr 2014 - Dec 2014

• Patrolled hotel and casino property and served as a general security presence and visible deterrent to crime and rule infractions. • Patrolled hotel and casino property and served as a general security presence and visible deterrent to crime and rule infractions.

Missile Technician First Class

• Mar 1999 - Mar 2014

• Observed behaviors in unsystematic, naturalistic, and controlled environments resulting in individual and team improvements of knowledge and skills required for completing tasks. • Carried out responsibilities in a highly structured and secure environment, producing exceptional results under little to no supervision, maximizing available resources. • Created a positive environment, encouraging individual development, team collaboration, and open communication, achieving and maintaining good mental and physical health. • Routinely became familiar with various organizations, able to quickly learn, understand, and implement the mission, vision, policies, procedures, philosophies, and initiatives of each. • Consulted with staff from multiple organizations, coordinating operational service planning, providing daily progress reports, and suggesting courses of action to solve problems. • Provided testimony while participating in depositions as required by organizational leadership, determining the cause of deficiencies identified by an internal audit program. • Mentored 40 personnel by describing decision-making processes, increasing each candidate’s capability in making vital career decisions that affected quality of life. • Developed and implemented team operational methods using approved procedural and strategic plans, preparing the operational team to meet assignment responsibilities and goals. • Completed assigned tasks in a 24/7, 365 days a year operational environment while remaining able to be recalled on a moments notice for emergent work. Show less

First-Line Supervisor

• Nov 2011 - Feb 2014

• Expertly leads teams of ten personnel through successful processing of over 50 missiles by completing over 300 special weapon operations. • Accounted for and maintained over 200 pieces of complex systems equipment, personally resolving 47 technical issues resulting in continuous processing without material delays. • Build supporting relationships with internal and external personnel regarding the storage, maintenance, safety, security, and logistics associated with missile processing. • Provided workmanship support with respect to the task being performed through on the job training and pre-operation and post-operation briefings. • Received an achievement award from the Secretary of the Navy for leadership of 40 military, civil service, and contractor personnel through 8 inspections and mentorship to 35 coworker and supervisor personnel in reference to decision-making processes associated with career decisions with related educational, vocational, apprenticeship, leadership, and other professional goals. Show less

First-Line Supervisor

• Aug 2009 - Nov 2011

• Supervised and trained a team of 36 personnel in support of maintenance and operation of 24 missiles and associated support systems during normal activity, a testing and grooming process, and a modernization and upgrade period. • Wrote, designed, produced, and implemented plans in order to demonstrate team’s ability to meet safety, security, and procedural compliance requirements for handling, maintaining, and operating complex operational systems resulting in crew’s return to operational status. • Created, edited, and submitted trouble and failure reports and recommended strategies to enhance corrective maintenance procedures and protocols. • Received an achievement award from the Secretary of the Navy for leadership of 25 junior personnel through the technically challenging installation and certification of a new operating system and managerial and administrative skill in returning a Navy Submarine and its crew to service. Show less

First-Line Supervisor and Master Training Specialist

• Jul 2006 - Aug 2009

• Train supervisor and subordinate personnel in the knowledge and skills required to build competence and proficiency in operating and maintaining submarine systems, sub-systems, and equipment. • Coordinate executive training requirements, providing support and information technology services to staff and student personnel through the use of lesson planning, instructional strategies, selection of visual aids, and teaching skills. • Present information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures. • Received a commendation from the Secretary of the Navy for leadership, improving the quality of instruction in 15 training courses resulting in the enhancement of mission readiness for 16 units. Show less

First-Line Supervisor of Food Preparation and Serving Workers

• Jan 2006 - Dec 2008

• Provide fast and accurate meals to customers in a friendly and fun environment to create an experience of excellence that will encourage customers to return. • Effective communicator with crew and other managers during a shift to provide the highest quality of food and customer service, at a great value, in a clean and welcoming environment resulting in a 98% success rate in reaching these goals. • Plan for each shift and monitor performance to ensure team is meeting company, federal, state, and local standards with regard to food, customer, and employee safety and security. • Meet shift targets as set by company policy for inventory management goals, food waste goals, employee-hours goals, and customer service goals to maximize profitability. Show less

Assistant Department Administrator

• Feb 2003 - Jul 2006

• Prepare and maintain employment records related to events such as leaves, transfers, or promotions, using locally generated human resource management system directives. • Interpret and explain human resource policies, procedures, laws, standards, or regulations. Inform new personnel of details such as duties and responsibilities, compensations, benefits, schedules, working conditions, or promotion opportunities. • Schedule and conduct new employee orientations. • Address employee relation’s issues such as harassment allegations, work complaints, or other employee concerns. • Maintain current knowledge of Equal Employment Opportunity and affirmative action guidelines and laws, such as the Americans with Disabilities Act. • Maintain and update human resource documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms. • Confer with management to develop or implement personnel policies or procedures. Show less

Corporal

• Oct 1993 - Oct 1998

• Aviation Technician 2nd Level Maintenance and Repair: Install, inspect, test, adjust, or repair avionics equipment, such as radar, radio, navigation, and missile control systems in aircraft or space vehicles. • Aviation Technician 2nd Level Maintenance and Repair: Install, inspect, test, adjust, or repair avionics equipment, such as radar, radio, navigation, and missile control systems in aircraft or space vehicles.

Restaurant Line Cook

• Jan 1990 - Dec 1992

• Dependable and adaptable team member with the ability to use self-control during high stress situations, accept the criticism of others, and take responsibility for actions that positively or negatively affect team operations. • Coordinate with other Line Cooks to ensure proper timing of food preparation to ensure the highest quality with regard to grilled, fried, broiled, or baked food. • Communicate with restaurant managers in order understand company procedures associated with food production including the proper storage, handling, cooking, and serving food products to meet customer expectations. Show less