Steven Sousa

Systems Manager at The Hollister Group
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Portuguese -

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Bio

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5.0

/5.0
/ Based on 2 ratings
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John Haynes

I asked Steve to trouble shoot an under performing home computer and he helped me get it tuned up and running well again. He made himself available at times convenient to me and did a nice job getting my computer to run more efficiently. Steve charges a fair price for his work and its my pleasure to recommend his expertise to others!

Richard Andrews

Steven is very detail oriented and always goes above and beyond what is requested. When my PC was down he backed up my harddrive and reinstalled my OS. His fee was very reasonable and I was back up and running in a couple of days.

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Credentials

  • Salesforce Administrator
    Salesforce
    Feb, 2019
    - Nov, 2024

Experience

    • Staffing and Recruiting
    • 100 - 200 Employee
    • Systems Manager
      • May 2019 - Present

    • United States
    • Medical Device
    • 1 - 100 Employee
    • Production Planner / Account Manager
      • Jan 2010 - Aug 2018

       Manage the manufacturing, planning, inventory, and shipping for multiple customers.  Created thousands of manufacturing instructions (routings) from customer product or engineering drawings.  Implement document change orders to reflect customer revision updates to their drawings/specifications.  Perform cost analysis on all existing and new manufacturing instructions to determine and confirm profitability.  Increased overall profit margin by 10% among one of those customers with 300+ SKU’s. With that same customer was awarded the “Supplier of the Year” over hundreds of other companies.  Implemented and assisted in opportunities of continuous improvement including kanban, conveyor systems, printing operations, etc.

    • United States
    • Medical Equipment Manufacturing
    • Salesforce Data Analyst / Marketing Support
      • Jun 2007 - Jan 2010

       Salesforce Administrator - Managed company’s database and created custom reports for management team to help increase sales.  Experience with user/profile setup, custom fields and reports, web-to-lead, data management, workflow and lead assignment rules, etc.  Delivered Salesforce training to sales reps and employees as required.  IT Support – Managed company website, video editing, setup laptops for sales reps, and resolved any computer and/or electronic issues.  Worked with Marketing Manager on the registration processes, booth setup and breakdown, along with support during medical trade shows.

    • United States
    • Medical Device
    • 1 - 100 Employee
    • Materials & Manufacturing Support Coordinator
      • Apr 2005 - Jun 2007

       Maintained multiple spreadsheets for customer’s inventory and jobs in production.  Time clock management for the entire company.  Assisted customers on inquiries regarding PO’s, invoices, shipments, stock, etc.  Maintained multiple spreadsheets for customer’s inventory and jobs in production.  Time clock management for the entire company.  Assisted customers on inquiries regarding PO’s, invoices, shipments, stock, etc.

Education

  • University of Massachusetts, Amherst
    Bachelor's, Communications
    1999 - 2003
  • Stoughton High School
    1995 - 1999

Community

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