Steven Nichols

HR Manager at Coilmaster Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Memphis Metropolitan Area

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Allen Schaar

Steven joined Niteo to facilitate the carve out of a business unit from a Fortune 500 company. As the business unit, had no HR capabilities, Steven led the establishment of all HR functions (e.g. HRM, Benefits, Payroll, Recruiting, etc) as well as "hiring" well over 100 employees into the new company. He was self-driven and just made it happen.

Linda Shaw

I was a direct report to Steven for almost five yrs at Software Earnings. As a manager, I found him to be quite knowledgeable in his field. He maintained a high level of integrity and displayed a genuine concern for the professional development of those reporting to him. He was persistent in ensuring that company/government regulations were adhered to and was equally concerned about safety issues. His professional knowledge, integrity, and interpersonal skills make him an asset to any organization.

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Credentials

  • Professional in Human Resources (PHR®)
    HR Certification Institute - HRCI
    Jan, 2014
    - Nov, 2024
  • SHRM-CP
    SHRM
    Mar, 2015
    - Nov, 2024

Experience

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • HR Manager
      • Apr 2022 - Present

    • United States
    • Real Estate
    • 700 & Above Employee
    • Affiliate Broker
      • Aug 2018 - Present

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Human Resources Manager
      • Sep 2019 - Jan 2022

  • Self Employed
    • Greater Memphis Area
    • HR Consultant
      • Nov 2017 - Sep 2019

      Create HR solutions for various companies throughout the Memphis area. Project manager for HRIS and payroll system implementations Consult on recruiting planning and goal achievement Create HR solutions for various companies throughout the Memphis area. Project manager for HRIS and payroll system implementations Consult on recruiting planning and goal achievement

  • Niteo Products
    • Hernando, MS
    • Human Resources Manager
      • May 2015 - Oct 2017

      Leading the HR aspects of Niteo Products' purchase of Ashland Chemical's operation in Hernando, MS. • Built entire HR and payroll function from the ground up with only 60 days in which to be fully functional. • Single-handedly managed entire ADP HRIS & Payroll system implementation. Created a near paperless operation. • Planned and coordinated all benefits meetings and plan roll outs. • Direct all HR investigations and terminations. • Established and Manage entire payroll… Show more Leading the HR aspects of Niteo Products' purchase of Ashland Chemical's operation in Hernando, MS. • Built entire HR and payroll function from the ground up with only 60 days in which to be fully functional. • Single-handedly managed entire ADP HRIS & Payroll system implementation. Created a near paperless operation. • Planned and coordinated all benefits meetings and plan roll outs. • Direct all HR investigations and terminations. • Established and Manage entire payroll function. Show less Leading the HR aspects of Niteo Products' purchase of Ashland Chemical's operation in Hernando, MS. • Built entire HR and payroll function from the ground up with only 60 days in which to be fully functional. • Single-handedly managed entire ADP HRIS & Payroll system implementation. Created a near paperless operation. • Planned and coordinated all benefits meetings and plan roll outs. • Direct all HR investigations and terminations. • Established and Manage entire payroll… Show more Leading the HR aspects of Niteo Products' purchase of Ashland Chemical's operation in Hernando, MS. • Built entire HR and payroll function from the ground up with only 60 days in which to be fully functional. • Single-handedly managed entire ADP HRIS & Payroll system implementation. Created a near paperless operation. • Planned and coordinated all benefits meetings and plan roll outs. • Direct all HR investigations and terminations. • Established and Manage entire payroll function. Show less

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • HR Manager
      • Jul 2012 - Apr 2015

      • Staff the company through a strong period of corporate growth while I and the operations managers worked to reduce turnover by 2/3 from it's original rate. • Wrote, implemented and analyzed company’s first employee satisfaction survey based on the Net Promoter model. Allowed management for the first time to see trends in dissatisfaction. • Sole HR presence in the company responsible for all HR activities including employee relations, employment policy, benefits planning, recruitment and… Show more • Staff the company through a strong period of corporate growth while I and the operations managers worked to reduce turnover by 2/3 from it's original rate. • Wrote, implemented and analyzed company’s first employee satisfaction survey based on the Net Promoter model. Allowed management for the first time to see trends in dissatisfaction. • Sole HR presence in the company responsible for all HR activities including employee relations, employment policy, benefits planning, recruitment and event planning. • Analyzed our compensation scales each year using data from multiple sources to determine our position in the local community. I use that information to recommend the hourly pay grades each year. • Recommended, purchased & implemented first Training Management System (TMS) to update from antiquated paper based tracking. • Directly manage corporate benefits package and negotiate contracts including life, health, and disability insurance. Show less • Staff the company through a strong period of corporate growth while I and the operations managers worked to reduce turnover by 2/3 from it's original rate. • Wrote, implemented and analyzed company’s first employee satisfaction survey based on the Net Promoter model. Allowed management for the first time to see trends in dissatisfaction. • Sole HR presence in the company responsible for all HR activities including employee relations, employment policy, benefits planning, recruitment and… Show more • Staff the company through a strong period of corporate growth while I and the operations managers worked to reduce turnover by 2/3 from it's original rate. • Wrote, implemented and analyzed company’s first employee satisfaction survey based on the Net Promoter model. Allowed management for the first time to see trends in dissatisfaction. • Sole HR presence in the company responsible for all HR activities including employee relations, employment policy, benefits planning, recruitment and event planning. • Analyzed our compensation scales each year using data from multiple sources to determine our position in the local community. I use that information to recommend the hourly pay grades each year. • Recommended, purchased & implemented first Training Management System (TMS) to update from antiquated paper based tracking. • Directly manage corporate benefits package and negotiate contracts including life, health, and disability insurance. Show less

    • Software Development
    • 1 - 100 Employee
    • HR Manager
      • Nov 2005 - Jul 2012

      • Consulted with client companies and co-authored new company IT security policy. Appointed to the role of corporate privacy Manager. • Appointed co-head investigator for any internal IT security breach issues. • Act as corporate Benefits Manager. Appraise, approve and manage all insurance vendors. Coordinate all health benefits for the company and manage the Corporate Life & Liability coverage packages as well. • Manage all HR activities for entire company including employee… Show more • Consulted with client companies and co-authored new company IT security policy. Appointed to the role of corporate privacy Manager. • Appointed co-head investigator for any internal IT security breach issues. • Act as corporate Benefits Manager. Appraise, approve and manage all insurance vendors. Coordinate all health benefits for the company and manage the Corporate Life & Liability coverage packages as well. • Manage all HR activities for entire company including employee relations, employment policy, security initiatives, benefits planning and approval, recruitment and event planning. • Reduced expenditures of HR function by more than $10,000 in first year alone while maintaining complete level of functionality. • Implemented company satisfaction improvement initiatives including employment opinion surveys and diversity training. Show less • Consulted with client companies and co-authored new company IT security policy. Appointed to the role of corporate privacy Manager. • Appointed co-head investigator for any internal IT security breach issues. • Act as corporate Benefits Manager. Appraise, approve and manage all insurance vendors. Coordinate all health benefits for the company and manage the Corporate Life & Liability coverage packages as well. • Manage all HR activities for entire company including employee… Show more • Consulted with client companies and co-authored new company IT security policy. Appointed to the role of corporate privacy Manager. • Appointed co-head investigator for any internal IT security breach issues. • Act as corporate Benefits Manager. Appraise, approve and manage all insurance vendors. Coordinate all health benefits for the company and manage the Corporate Life & Liability coverage packages as well. • Manage all HR activities for entire company including employee relations, employment policy, security initiatives, benefits planning and approval, recruitment and event planning. • Reduced expenditures of HR function by more than $10,000 in first year alone while maintaining complete level of functionality. • Implemented company satisfaction improvement initiatives including employment opinion surveys and diversity training. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Training & Development Manager
      • 2002 - 2005

      • Managed all training initiatives and development planning in the casino consisting of 1500 employees over 2 properties. Standard courses consist of customer service training, diversity management, harassment prevention, leadership development, new-hire orientations, governmental requirements, business ethics & e-learning courses. • Certified C.A.R.E. trainer teaching alcohol server awareness to all “front-of-house” employees as part of new hire training. • Trained all casino and food… Show more • Managed all training initiatives and development planning in the casino consisting of 1500 employees over 2 properties. Standard courses consist of customer service training, diversity management, harassment prevention, leadership development, new-hire orientations, governmental requirements, business ethics & e-learning courses. • Certified C.A.R.E. trainer teaching alcohol server awareness to all “front-of-house” employees as part of new hire training. • Trained all casino and food service employees on advanced customer service skills including wait time & error elimination, guest name memory techniques and problem resolution skills. • One of only 3 training managers in the company to be recognized for my supervisory development program success. • Conducted quarterly management meetings to discuss training forecasts, performance gap analyses & training ROI. • Consulted on and evaluate new corporate training programs including sales & service training. Show less • Managed all training initiatives and development planning in the casino consisting of 1500 employees over 2 properties. Standard courses consist of customer service training, diversity management, harassment prevention, leadership development, new-hire orientations, governmental requirements, business ethics & e-learning courses. • Certified C.A.R.E. trainer teaching alcohol server awareness to all “front-of-house” employees as part of new hire training. • Trained all casino and food… Show more • Managed all training initiatives and development planning in the casino consisting of 1500 employees over 2 properties. Standard courses consist of customer service training, diversity management, harassment prevention, leadership development, new-hire orientations, governmental requirements, business ethics & e-learning courses. • Certified C.A.R.E. trainer teaching alcohol server awareness to all “front-of-house” employees as part of new hire training. • Trained all casino and food service employees on advanced customer service skills including wait time & error elimination, guest name memory techniques and problem resolution skills. • One of only 3 training managers in the company to be recognized for my supervisory development program success. • Conducted quarterly management meetings to discuss training forecasts, performance gap analyses & training ROI. • Consulted on and evaluate new corporate training programs including sales & service training. Show less

Education

  • Lambuth University
    BS, Psychology
    1988 - 1992
  • Craigmont High School
    1984 - 1988

Community

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