Steve Lamm

Realtor / Acquisitions Manager at Highlight Realty Corp.
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Contact Information
us****@****om
(386) 825-5501
Location
Delray Beach, Florida, United States, US
Languages
  • Spanglish -

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Experience

    • Real Estate
    • 1 - 100 Employee
    • Realtor / Acquisitions Manager
      • May 2013 - Present

      Acquisitions, Customer Service Acquisitions, Customer Service

  • Our Window Guy, Inc.
    • Boca/ Delray Palm Beach and Broward Counties
    • President / Operations
      • Jan 2009 - Present

      I am presentable, professional and always on time. I answer the phone, return texts immediately and present you bids in exactly the agreed upon timeframe, if not sooner. Lets face it, its not brain surgery, its window cleaning... I will give you a good price, show up on time, and clean the heck out of your windows on an annual, bi-annual, semi or monthly basis. Whatever you need, I am just looking for an opportunity. I am presentable, professional and always on time. I answer the phone, return texts immediately and present you bids in exactly the agreed upon timeframe, if not sooner. Lets face it, its not brain surgery, its window cleaning... I will give you a good price, show up on time, and clean the heck out of your windows on an annual, bi-annual, semi or monthly basis. Whatever you need, I am just looking for an opportunity.

  • Self employed
    • Boca Raton, Fl
    • Residential Home Services Specialist
      • Jul 2009 - Aug 2013

      Servicing High End Communities in Boca Raton and Delray Beach; specializing in window and screen repair, job bids and securing business. Servicing High End Communities in Boca Raton and Delray Beach; specializing in window and screen repair, job bids and securing business.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Operations Manager
      • Feb 2008 - Jun 2009

      Responsible for hotel operations including but not limited to housekeeping, front desk operations, and guest satisfaction. Increased Loyalty score from 62% to 75% in a rolling 12-month period; top 6% of brand. Achieved "Outstanding" quarterly and annual balanced performance scorecard results on Total Quality Services, Customer Relationship Management and Quality Assurance. Increased productivity of Housekeeping operations from 15.7 to 17.4 while increasing QA cleanliness scores from 94.4% to 97.7%. Assumed authority for the total hotel in the absence of the General Manager Ensure that each department head is aware of operational goals and is supplied with the necessary tools to accomplish them. Manage budgets and financial plans. Achieve profit targets. Recruit, train and monitor staff. Plan work schedules. Meet and greet customers. Manage customer complaints and comments. Address problems and troubleshoot. Ensure events and conferences run smoothly. Supervise maintenance, supplies and furnishings. Manage and cultivate relationships with contractors and suppliers. Ensure security is effective. Show less

    • Wholesale Real Estate Sales
      • 2003 - 2009

      Acquired and sold an average of 25 properties per year through self promotion and marketing. Consistently marketed to 10,000 plus homes per month with a call back ratio of 1% to 2% Acquired an average of 2 properties per month Successfully sold all acquired properties through a network of investors consisting of 4000 contacts which I put together with no assistance. Biggest sale was the acquisition of a 40 unit building with the subsequent sale and actual closing of that property in 48 hours for a 30% profit. Show less

    • Salesperson
      • Jan 2001 - Jan 2003

      Sold properties acquired by the company. Consistently met and exceeded sales quotas of 5 properties per month with over 8 million in gross sales annually. Increased customer base from 0 accounts to over 2500 in first 2 years Made 40-55 calls daily to potential customers over the phone Maintained one of the highest sales ratios of six associates, holding the top sales position for my final 18 months of Sold properties acquired by the company. Consistently met and exceeded sales quotas of 5 properties per month with over 8 million in gross sales annually. Increased customer base from 0 accounts to over 2500 in first 2 years Made 40-55 calls daily to potential customers over the phone Maintained one of the highest sales ratios of six associates, holding the top sales position for my final 18 months of

    • United States
    • Real Estate
    • 700 & Above Employee
    • Salesperson
      • Jan 1997 - Jan 2001

      Listed and sold homes as an independent contractor holding an average of 4 listings and sales per month. Listed and sold homes as an independent contractor holding an average of 4 listings and sales per month.

    • Owner/Operator
      • Jan 1991 - Jan 1997

      Maintained a member base of 4000 members with sales of 300 memberships per month Managed the operations of this 38,000 sq. ft. facility ensuring all facets of the business ran smoothly 18 hours per day Managed a sales force of 10 and a total of 50 other essential employees. LICENSES Licensed Florida Real Estate Agent Licensed Florida Mortgage Broker Maintained a member base of 4000 members with sales of 300 memberships per month Managed the operations of this 38,000 sq. ft. facility ensuring all facets of the business ran smoothly 18 hours per day Managed a sales force of 10 and a total of 50 other essential employees. LICENSES Licensed Florida Real Estate Agent Licensed Florida Mortgage Broker

Education

  • College of Boca
    1987 - 1990

Community

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