Experience

Solar Services Scotland Ltd
• United Kingdom
• Construction
• Sales Director

  • Mar 2023 - Present

FlipRecycle
• United Kingdom
• Computers and Electronics Manufacturing
• Managing Director

  • Jan 2018 - Mar 2023

GSM Telecom
• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Managing Director

  • Sep 2017 - Jan 2018

Technology Supplies International Ltd
• Chief Sales Officer

  • Sep 2016 - Aug 2017

AmTrust Europe Limited
• United Kingdom
• Insurance
• Commercial Director

  • Aug 2015 - Aug 2016

Amtrust Mobile Solutions
• Operations Director

  • Sep 2014 - Aug 2015

Redeem PLC
• Redeem Group Head of Business Development

  • Apr 2011 - Aug 2014

Total PDA
• Warehousing and Storage
• 1 - 100 Employee
• Head Of Purchasing

  • Aug 2010 - Apr 2011


Miniframe Scotland

• Managing Director

  • May 2009 - Jul 2010

  Establishing and Maintaining the Miniframe / SoftXpand brand in the UK. Generating a marketing and sales strategy for SoftXpand. Working with partners in providing value add products and services. Developing a Reseller / Partner program for SoftXpand and helping the resellers to sell SoftXpand as a champion product. Installing a support and community network for SoftXpand. Establishing and Maintaining the Miniframe / SoftXpand brand in the UK. Generating a marketing and sales strategy for SoftXpand. Working with partners in providing value add products and services. Developing a Reseller / Partner program for SoftXpand and helping the resellers to sell SoftXpand as a champion product. Installing a support and community network for SoftXpand.



Discount Tech

• Banking

• Director

  • May 2009 - Jul 2010

  Main agent for Evoco Green, Active Power Down service. Main agent for Bloxx Web / Media / Mail filtering solutions. Authorised SoftXpand installer and support. Main agent for Evoco Green, Active Power Down service. Main agent for Bloxx Web / Media / Mail filtering solutions. Authorised SoftXpand installer and support.

• Sales Account Manager (Totallogistix)

  • 2003 - May 2009

  Distributing Sat Nav brands such as TomTom, Navman, Garmin, HP, Blaupunkt, Myguide as well as Pocket PC's and Smartphones. Responsible for generating and maintaining a large reseller client base. Client relation building and making those relationships financially secure. Distributing Sat Nav brands such as TomTom, Navman, Garmin, HP, Blaupunkt, Myguide as well as Pocket PC's and Smartphones. Responsible for generating and maintaining a large reseller client base. Client relation building and making those relationships financially secure.



CallPoint Europe

• Helpdesk Team Leader

  • 2000 - 2003

  Headed up the setup of CallPoinT Europe’s first help desk and centralised all fault and concern handling which enabled the tracking of every fault logged on the system Management of 4 Helpdesk operators Managing KPIs and feedback to advisors Disciplinary management Absence management Personally streamlined the running of the help desk and introduced a Service Level Agreement time to clients, ensuring all faults were responded to within the agreed SLA’s Headed up the setup of CallPoinT Europe’s first help desk and centralised all fault and concern handling which enabled the tracking of every fault logged on the system Management of 4 Helpdesk operators Managing KPIs and feedback to advisors Disciplinary management Absence management Personally streamlined the running of the help desk and introduced a Service Level Agreement time to clients, ensuring all faults were responded to within the agreed SLA’s



Lloyds Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Internet Banking

  • 1997 - 2000

  Helped to set up the then knows as Lloyds TSB Internet banking help desk. The operation was moved from Wales to Glasgow and we were on hand to take over the operations and provide first class customer support and advice on how to use the then little known Internet Banking facilities. The very early days of internet banking when only a handful of banks were providing acccess to banking on the net. A fantastic and very forward thinking management team was involved as well as my colleagues in Internet Banking. A fantastic opportunity to be involved in this. Show less