Experience

Sleepstation

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• • Mar 2020 - Present

• • May 2019 - May 2020

• • Mar 2018 - May 2019



Stomp

• Netherlands
• Musicians

• WordPress Consultant

  • Apr 2007 - Present

  Freelance Web Developer specialising in WordPress. You're best off contacting me through my website (http://www.stomptheweb.co.uk) or via Twitter @stompweb as I only periodically check LinkedIn. Freelance Web Developer specialising in WordPress. You're best off contacting me through my website (http://www.stomptheweb.co.uk) or via Twitter @stompweb as I only periodically check LinkedIn.



British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• • Apr 2009 - Sep 2011

  I was part of a fully enabled Agile team in the Customer Call Centre delivery area; developing critical business functionality. My key role within the team was as a Business Analyst however I was also involved in the end to end delivery cycle. My responsibilties are as follows:· Documenting the ‘As-Is’ and ‘To-Be’ business processes (BPMN).· Gathering business requirements and creating user stories to enable iterative development.· Developing software to integrate with a global reservation and flight information system.· Quality management; to ensure business requirements and technical standards are met.· Integrating fulfilment, tracking and reporting solutions using in-house and 3rd party solutions.· Devising test strategies as well as liaising with customers to assist with UAT.· Leading product demonstrations to stakeholders and collating their feedback for the development team. Show less

• • Sep 2007 - Apr 2009

  · Gathering and prioritising functional and non-functional requirements to create PRLs.· Capturing business processes and system architecture in UML and contributing towards the Enterprise Architecture model using System Architect.· Developed working software: including HR reporting tools in Business Objects and a Corporate Filing system using a Java and third-party PDF solution.· Third line Support Analyst for the IT project management system (Linux).



Astley Community High School

• United Kingdom
• Government Administration
• 1 - 100 Employee

• Website & VLE Developer

  • Sep 2005 - Aug 2006

  I was responsible for developing web-based functionality to the school in order to aid teachers and pupils. My main responsibilities were to: * Develop the school's website and intranet * Liaise with the Northumberland County Council to implement a VLE. * Develop teaching material for students including Podcasts and online tests. I was responsible for developing web-based functionality to the school in order to aid teachers and pupils. My main responsibilities were to: * Develop the school's website and intranet * Liaise with the Northumberland County Council to implement a VLE. * Develop teaching material for students including Podcasts and online tests.