Steve Matthews
Sr. Product Manager at Join- Claim this Profile
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Bio
Christelle Rohaut
Steve ran our operations, building our first supply in San Francisco from scratch, before turning into an amazing product manager. Hard worker, passionate, always putting users first, collaborative - Steve is an exceptional team player. He excels at balancing business and customer needs, and does whatever it takes to see the company succeeds. I would definitely love to work again with him in the future!
Joshua Marker
Steve had an encyclopedic knowledge of the product, its history, and our customers. His skill in cutting the core of what our customers wanted - and would pay for - led to several innovative products and integrations as well as serving to navigate us through the usual iterative improvements as our company grew from startup to targeting the enterprise. Product Management and technical leadership need to work hand in glove, and Steve's a joy to work with. Affable, thoughtful, and humble while still thoughtful and critical; a stickler for good work who knows when 'good enough' warrants shipping and iterating so customers have value sooner. I miss working with him!
Christelle Rohaut
Steve ran our operations, building our first supply in San Francisco from scratch, before turning into an amazing product manager. Hard worker, passionate, always putting users first, collaborative - Steve is an exceptional team player. He excels at balancing business and customer needs, and does whatever it takes to see the company succeeds. I would definitely love to work again with him in the future!
Joshua Marker
Steve had an encyclopedic knowledge of the product, its history, and our customers. His skill in cutting the core of what our customers wanted - and would pay for - led to several innovative products and integrations as well as serving to navigate us through the usual iterative improvements as our company grew from startup to targeting the enterprise. Product Management and technical leadership need to work hand in glove, and Steve's a joy to work with. Affable, thoughtful, and humble while still thoughtful and critical; a stickler for good work who knows when 'good enough' warrants shipping and iterating so customers have value sooner. I miss working with him!
Christelle Rohaut
Steve ran our operations, building our first supply in San Francisco from scratch, before turning into an amazing product manager. Hard worker, passionate, always putting users first, collaborative - Steve is an exceptional team player. He excels at balancing business and customer needs, and does whatever it takes to see the company succeeds. I would definitely love to work again with him in the future!
Joshua Marker
Steve had an encyclopedic knowledge of the product, its history, and our customers. His skill in cutting the core of what our customers wanted - and would pay for - led to several innovative products and integrations as well as serving to navigate us through the usual iterative improvements as our company grew from startup to targeting the enterprise. Product Management and technical leadership need to work hand in glove, and Steve's a joy to work with. Affable, thoughtful, and humble while still thoughtful and critical; a stickler for good work who knows when 'good enough' warrants shipping and iterating so customers have value sooner. I miss working with him!
Christelle Rohaut
Steve ran our operations, building our first supply in San Francisco from scratch, before turning into an amazing product manager. Hard worker, passionate, always putting users first, collaborative - Steve is an exceptional team player. He excels at balancing business and customer needs, and does whatever it takes to see the company succeeds. I would definitely love to work again with him in the future!
Joshua Marker
Steve had an encyclopedic knowledge of the product, its history, and our customers. His skill in cutting the core of what our customers wanted - and would pay for - led to several innovative products and integrations as well as serving to navigate us through the usual iterative improvements as our company grew from startup to targeting the enterprise. Product Management and technical leadership need to work hand in glove, and Steve's a joy to work with. Affable, thoughtful, and humble while still thoughtful and critical; a stickler for good work who knows when 'good enough' warrants shipping and iterating so customers have value sooner. I miss working with him!
Experience
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Join
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United States
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Construction
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1 - 100 Employee
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Sr. Product Manager
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Oct 2022 - Present
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Google
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United States
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Software Development
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700 & Above Employee
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Product Manager - Google Search
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Apr 2020 - Feb 2022
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Codi
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United States
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Real Estate
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1 - 100 Employee
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Head of Product and Operations
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Jan 2019 - Apr 2020
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CEO
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Nov 2017 - Dec 2018
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Major League Baseball (MLB)
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United States
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Spectator Sports
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700 & Above Employee
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Product Manager
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Sep 2016 - Sep 2017
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UserTesting
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United States
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Software Development
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700 & Above Employee
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Product Manager
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Jan 2014 - Aug 2016
* Responsible for inception and launch of mobile screen recording solution. Project goals are scalability, tester retention, cost savings, and creating a first of its kind mobile research tool.* Manage external development projects for iOS and Android platforms. Create product requirements, propose project budget and timeline, and manage remote developers to make sure projects are completed on time and within budget. * Head the scaling of mobile testing services by interfacing with clients, identifying areas of improvement for product, presenting solutions to C-Suite, and project managing solutions into existence. * Collaborate with marketing team to engage and acquire new clients based on new and improved product features. * Empower other teams to technically support clients by coaching and encouraging brainstorming of creative solutions. Show less
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Mobile / Moderated Testing Manager
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Jan 2013 - Dec 2013
* Headed company’s moderated testing initiative and doubled client base during tenure. * Conducted on-going customer satisfaction studies to understand main product concerns and created usability reports to devise product strategy.* Designed and created new solutions to allow remote clients to moderate their testing panels, keeping in mind the lack of engineering resources and developing non-technical solutions when possible. * Main liaison between clients, engineering team, and marketing team. * Promoted to Product Manager because of deep understanding of client needs and mobile platform initiative. Show less
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Customer Service Associate
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Oct 2012 - Dec 2012
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Hannaford Supermarkets
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United States
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Retail
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700 & Above Employee
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Assistant Store Manager
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Sep 2011 - Jun 2012
* Responsible for day-to-day operations of a 700,000 sq ft super market. Managed a team of 200 associates doing $500M in annual sales.
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Retail Management Trainee
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Jul 2010 - Sep 2011
Mastered essential retail operation skills in a cross functional management training program designed for developing future leaders.Lead a first of it's kind Localized Social Media pilot on behalf of Delhaize Group.
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Singlebrook
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Market Researcher
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Nov 2009 - Feb 2010
Spoke with customers to determine project requirements Spoke with customers to determine project requirements
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Cornell University
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United States
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Higher Education
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700 & Above Employee
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Consultant - Cornell Information Technology
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Jun 2008 - Jan 2010
Provided technical support to students, faculty, and staff for all things Mac. Provided technical support to students, faculty, and staff for all things Mac.
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The Ivy Council
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Political Organizations
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Head Delegate, Cornell University
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Jan 2008 - Jan 2010
* Developed first of its kind international student leadership colloquium between the US and China * Represented Cornell University on intercollegiate board of student leaders * Developed first of its kind international student leadership colloquium between the US and China * Represented Cornell University on intercollegiate board of student leaders
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Dorm Theater Direct
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Wholesale
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1 - 100 Employee
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Business Development, Co-founder
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2008 - 2010
* Initiated partnership with with local drop shipper to negotiate whole sale prices * Sold home theater equipment directly to students * Initiated partnership with with local drop shipper to negotiate whole sale prices * Sold home theater equipment directly to students
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Standard and Poor's
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New York City
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Intern
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2007 - 2007
Shadowed communication and marketing executives, edited press releases. Shadowed communication and marketing executives, edited press releases.
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Education
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2006 - 2010
Cornell University
B.S., Applied Economics and Management -
2006 - 2010
Cornell University
Bachelor of Science (BS), Communication, Information Technology -
2009 - 2009
University of Sydney
Business -
2002 - 2006
Cold Spring Harbor High School
