Experience

Sports & Playground Services UK Limited

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Sales Account Manager

  • Apr 2020 - Present



HBS Group

• United Kingdom
• Retail Office Equipment
• 1 - 100 Employee

• Business Development Manager

  • Oct 2019 - Mar 2020

  My role here at HBS is to be instrumental in growing the business, focusing primarily on new accounts within the educational sector, finding the right solutions for them. I am passionate about delivering the right results first time and helping save my customers money from their budgets. My role here at HBS is to be instrumental in growing the business, focusing primarily on new accounts within the educational sector, finding the right solutions for them. I am passionate about delivering the right results first time and helping save my customers money from their budgets.



Sportsafe UK Ltd

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Sales Account Manager

  • Mar 2015 - Oct 2019

  After a successful quarter for me in 2015, a position became available as a Sales Account Manager.I jumped at the chance to apply for the role, and was successful.My role existed to liaise with current customers of Sportsafe, and discuss with them recent reports and quotations following engineer visits. I was also responsible for making contact with facilities management firms to discuss what we can offer them to add to their portfolio, or compete with other firms for sports safety inspections.I was also well placed to assist our marketing department with areas that could be focused on for new business following my previous role. Show less

• Business Development Administrator

  • Jan 2015 - Mar 2015

  My role exists to develop new business relationships and I work closely with our marketing department to devise and implement marketing initiatives.Core Responsibilities- Create and maintain existing customer relationships- Work towards business growth and new customer development- Monitor customer opinion and identify key service requirements- Create and control Customer Relationship Management systems for new and existing customers- To secure working relationships with large account holders Show less

• Customer Service Administrator

  • Jun 2011 - Dec 2014

  This role was aimed at providing a high level of customer service in dealing with customer queries, and arranging appointments for our engineers to attend customer sites to carry out the maintenance and repair works of sports, fitness and outdoor play equipment.Core Responsibilities- Arrange and confirm appointments for engineer visits- Work with the logistics manager to ensure a time economical plan for the engineers week of work- Communication with customers via phone, email, and fax- Maintain working relationships with account holders. Show less



GFM

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Customer Service Associate

  • Jan 2011 - Jun 2011

  Working on various newspaper promotions, I worked to ensure high levels of customer satisfaction and help ensure repeat business season on season. Primarily working with the Sun Holidays promotions I dealt with incoming calls from customers with various questions and comments on the application process. Core Responsibilities - Complaint Management - Ensuring calls answered in a timely fashion - Maintaining an excellent standard of communication - Dealing with multiple computer systems answer customer queries Show less