Steve Smith

Assistant Vice President at RWS Global
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Orlando

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Lauren Busteed

Steven is one of those rare talents that can make work truly enjoyable while still producing an excellent product and handling any tasks that come his way with exceptional character and professionalism. Working with Steven as a colleague and learning from him in a leadership position I was continually impressed how Steven truly brings out the best in all those people he works with. Steven is incredibly hard working and a dynamic part of any team. His ability to multi task in a leadership role is outstanding and his goals are always met in impeccable time, with professionalism and customer satisfaction as highest priority. Steven has a keen eye for detail in his work not only as a performer but also in a management role. I feel so lucky to have worked with Steven and would highly recommend him to any entertainment company looking to hire in entertainment management or performance positions.

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Credentials

  • Fair and Effective Interviewing for Diversity and Inclusion
    LinkedIn
    Oct, 2023
    - Nov, 2024
  • Develop Interpersonal Skills for Inclusive Workplaces
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Change Management
    Harvard Business School
    Oct, 2021
    - Nov, 2024
  • Diversity, Equity and Inclusion
    Florida State University
    May, 2021
    - Nov, 2024
  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Nov, 2024
  • Disney Trainer
    The Walt Disney Company
    Sep, 2010
    - Nov, 2024

Experience

    • Entertainment Providers
    • 1 - 100 Employee
    • Assistant Vice President
      • Jan 2022 - Present

      • Spearheaded effective cross-functional communication among Production Operations, Creative, and Project Management teams, facilitating seamless project development within the subsidiaries of RWS Global. • Demonstrated astute budget oversight at both departmental and project levels, effectively managing resources for maximum efficiency and cost-effectiveness. • Effectively conveyed and represented the concerns and requirements of the physical production department to creative, operational, and leadership stakeholders, fostering a collaborative and solution-oriented environment. • Proactively monitored industry trends, the competitive landscape, and advancements in production and experiential design, leveraging this knowledge to drive strategic decision-making within the organization. • Developed and executed initiatives aimed at enhancing and upholding the company's brand reputation within the industry, while establishing strong partnerships with both new and existing clients and vendors. Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Guest Experience & Entertainment Operations Leader
      • Feb 2014 - Jan 2022

      • Led festival production as a Stage Manager at Disney Springs, orchestrating seamless execution and ensuring the delivery of unforgettable experiences.• Successfully managed production events, notably "The Candlelight Processional," orchestrating all aspects from planning to execution, resulting in memorable and immersive experiences for guests.• Played a pivotal role in creative content development and its seamless implementation, contributing to the enchanting atmosphere of the Disney Imagination Campus (DPA).• Demonstrated meticulous post-production skills, including thorough documentation and reporting, facilitating insightful analysis and informed decision-making while ensuring project success.• Drove labor efficiency and effectively managed budgets, consistently achieving cost optimization while upholding service quality and guest satisfaction. Show less

    • Production Leadership - Disney Parks Live Entertainment
      • Jan 2014 - Nov 2017

      • Demonstrated exceptional production leadership as an Entertainment Operations Manager at The Magic Kingdom, DCE, DPA, and EPCOT, ensuring seamless and captivating experiences for guests.• Expertly managed Disney Character Events, overseeing the coordination and management of costumed character appearances and intellectual property.• Excelled as a Production Stage Manager for acclaimed events such as Harambe Nights at Disney's Animal Kingdom and Holidays Around the World at EPCOT, orchestrating flawless performances and immersive guest experiences.• Led various high-profile events, including the Disney Princess ½ Marathon Pasta Party, strike operations, and coordination with DCE at EPCOT, ensuring the success of these memorable occasions.• Successfully directed the entertainment stages for notable events such as the Food & Wine Festival at EPCOT and the Frozen Summer Fun at Disney's Hollywood Studios, delighting guests with captivating performances and seamless production management. Show less

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Character & Entertainment Operations Manager
      • 2010 - 2013

      • Orchestrated comprehensive operations for Disney and PIXAR Characters onboard and in various ports of call, ensuring seamless and enchanting experiences for guests of Disney Cruise Line on the Disney Wonder and Disney Magic.• Spearheaded character training and program development initiatives for performers and attendants, maintaining high standards of performance and authenticity.• Oversee all media-related aspects involving Disney and PIXAR characters, ensuring cohesive representation and delivering captivating experiences for guests.• Facilitated collaborative and innovative sessions with esteemed individuals such as John Lasseter, Richard Sherman, and other Disney VIPs, contributing to the creative vision and direction of character experiences.• Developed and managed operational and rehearsal schedules for character performers, Walt Disney Theater performers, special events, photo-pass, and character attendants, ensuring efficient and engaging performances across various onboard activities. Show less

    • Performer
      • 2010 - 2011

      After the creative rehearsal process in Toronto, Canada I joined Disney Cruise Line on board the Disney Magic. My roles and responsibilities varied daily to include performing as a dancer and character on the Walt Disney Theater Stage, interactive character greetings, and scripted programs. I also assisted, greeted, and performed character photography sessions and scripted interactive character programs.After completing this contract I completed an additional two performer replacement contracts on both the Disney Wonder and Disney Magic consecutively. Show less

  • K.J.K Productions
    • Westchester County, NY
    • Creative Director / Stage Manager
      • 2008 - 2009

      • Collaboratively directed and co-managed touring productions, ensuring the seamless execution of creative vision and delivering captivating performances. • Assumed the role of Stage Manager for both seasons, effectively overseeing all aspects of production after opening night, including coordination of technical elements and seamless load-in and load-out at multiple venues. • Demonstrated exceptional expertise in handling all technical show elements, ensuring smooth operation and maintaining the high standards of production quality throughout the tour. • Acted as a key point of contact for venue logistics, efficiently coordinating load-in and load-out processes at various locations, thereby facilitating efficient production operations. • Successfully managed the coordination and execution of all technical aspects, contributing to the overall success of the touring productions and delivering memorable experiences for audiences. Show less

    • Japan
    • Entertainment Providers
    • 1 - 100 Employee
    • Performer
      • 2007 - 2007

      After a global audition tour, I joined a small ensemble in Japan to perform at Tokyo Disney Resort, portraying the roles of Peter Pan and The Mad Hatter for character greetings and theatrical parades including "The Dream Goes On" and the iconic, "Tokyo Disney Electrical Parade - Dreamlights!". After a global audition tour, I joined a small ensemble in Japan to perform at Tokyo Disney Resort, portraying the roles of Peter Pan and The Mad Hatter for character greetings and theatrical parades including "The Dream Goes On" and the iconic, "Tokyo Disney Electrical Parade - Dreamlights!".

    • Australia
    • Travel Arrangements
    • 1 - 100 Employee
    • Entertainment Lead
      • 2003 - 2007

      Movieworld, Seaworld and Wet 'n Wild are some of Australia’s premiere entertainment attractions. During my various contracts at these locations I performed as an improvisational street theater performer and apart from being an immensely creative and collaborative professional experience, I was also able to incorporate and further develop my outside skills-training in wire-work, armory, stilt walking, horseback stunts, stunt whip cracking, special effects makeup, slapstick, and mime. I was also a featured vocalist and performed in several atmosphere and Musical Theater shows as well as hosting (scripted) and performing (dancer, character, face character) in Movieworld's daily spectacle, "The Movieworld All Star Parade". Show less

    • Teaching Artist - Currilculum Development
      • 2004 - 2005

      I re-located to South-East Asia to assist in the implementation and creation of theater-based programs into the national education system of Hong Kong. During this time I was also a creative liaison and entertainment specialist for several Hong Kong based entertainment companies including assisting opening cast-members of Hong Kong Disneyland. I re-located to South-East Asia to assist in the implementation and creation of theater-based programs into the national education system of Hong Kong. During this time I was also a creative liaison and entertainment specialist for several Hong Kong based entertainment companies including assisting opening cast-members of Hong Kong Disneyland.

  • The Australian Acting Academy
    • Sunshine Coast - Wavell Heights - Mt Gravatt - Benowa - Brisbane City
    • Senior Faculty - Theatre and Film
      • 2000 - 2003

      The Australian Acting Academy takes a unique approach to the education for the Actor / Creator / Writer, to develop a fully rounded artistic education that goes beyond acting for stage and screen. AAA provides a broad pathway to the dynamic world of independent theatre and film. Its core value is an understanding that the contemporary artist, regardless of age and whether onstage or off, is seeking to entertain while continuing to develop their artistry and skill-base. The Australian Acting Academy takes a unique approach to the education for the Actor / Creator / Writer, to develop a fully rounded artistic education that goes beyond acting for stage and screen. AAA provides a broad pathway to the dynamic world of independent theatre and film. Its core value is an understanding that the contemporary artist, regardless of age and whether onstage or off, is seeking to entertain while continuing to develop their artistry and skill-base.

Education

  • The Australian College
    Theater Production / Speech Pathology
  • Harvard Business School
    Change Management
  • The Australian Acting Academy
    School of Excellence Graduate, Acting / Production
  • Cornell University
    Diversity, Equity & Inclusion
  • The Napoleon Perdis Academy
    Advanced Diploma, Arts, Entertainment, and Media

Community

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