Steven C.
Ad Ops Coordinator at Super League Gaming- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Project Management Foundations
LinkedInJun, 2021- Sep, 2024 -
Tableau Essential Training (2020.1)
LinkedInMay, 2021- Sep, 2024 -
Big Data in the Age of AI
LinkedInApr, 2021- Sep, 2024 -
Business Analytics Foundations: Descriptive, Exploratory, and Explanatory Analytics
LinkedInApr, 2021- Sep, 2024 -
Operations Management Foundations
LinkedInApr, 2021- Sep, 2024
Experience
-
Super League Gaming
-
United States
-
Computer Games
-
1 - 100 Employee
-
Ad Ops Coordinator
-
Jan 2023 - Present
Managing reseller business for a group of international resellers while maintaining client satisfaction by providing optimizations & reporting on client businesses Managing reseller business for a group of international resellers while maintaining client satisfaction by providing optimizations & reporting on client businesses
-
-
-
Red Ventures
-
United States
-
Technology, Information and Internet
-
700 & Above Employee
-
Project Coordinator
-
Feb 2022 - Jun 2022
• Investigated and resolved errors found within streamlined processes, identifying invalid changes in Excel or Google Sheets and adding preventative measures to mitigate future repeated mistakes that cause slowdown in production of articles by 30% • Mentored over 20 employees on the functionality of automated data sheets, improving productivity by thwarting data entry mistakes and saving upwards of 4 hours per week • Delegated to be the point of contact across 6 different teams data trackers, solving 30+ inquiries weekly through software's such as Slack and Outlook and ensuring daily project production continued smoothly • Volunteered & quickly reached out to learn 3 ongoing tasks left by colleagues going on parental leave and assuring team members that due dates would not be pushed back by 1-2 weeks • Generated pivot tables of freelancers and editors total responsibilities for project managers, providing better perception on total operational processes by utilizing clean data in Tableau which translated into an increase in productivity by 25% • Collaborated with senior management on brainstorming scalable workflows, proposing and pretesting Airtable, a hybrid spreadsheet-database software that projected an increase of 60% in overall efficiency over outdated procedures of assignments for all writers, editors, and freelancers • Designed a workflow for upscaling user’s experience in Grammarly by running queries to filter unrelated requests and expediting those that are relevant into data charts to be logged and responded to promptly Show less
-
-
-
Sony Pictures Entertainment
-
United States
-
Entertainment Providers
-
700 & Above Employee
-
Security Analyst Intern
-
Mar 2020 - Aug 2020
• Assisted the TBM team in the introduction and implementation of Apptio software into the Information Security organization by creating weekly financial reports that capture the current distribution of expenses to build Apptio graphs (which were used by management to identify trends in resource allocation)• Analyzed 10,000 rows of vendor operations data from multiple departments, processed the information in Apptio, a software as a service (SaaS) used to assess and convey IT services and planning, and used these Apptio results to generate Excel reports that were used by different teams to understand spending trends in FY21 and make accurate projections of FY22 expenses• Reviewed and verified accuracy of current distribution of internal budget distribution in the Information Security organization as part of the Technology Business Management (TBM) Implementation Project to drive FY22 business decisions and forecast departmental expenses• Audited the validity of 500 employee accounts of PII (personally identifiable information) in Archibus (an internal workplace management tool) to ensure that current internal systems were secure and correct Show less
-
-
Operations Intern
-
Oct 2019 - Mar 2020
• Led the effort to migrate paper-based administrative processes, submission of timesheets and work orders, to paperless software tools, such as Archibus and Microsoft Intune, for the 300 employees working in the facilities and engineering departmentso Troubleshooted 10+ weekly bugs reported for Archibus and Intune to ensure that users had a seamless experience, reducing the number of bugs each week by reviewing and proofing previous bugs regularly o Created in-depth instruction manuals for 15+ engineering teams on how to use Archibus and Microsoft Office applications, transitioning administrative processes from being a manual one into one that can be self-serviced and improving efficiency for the engineering teams by 17% in the first month • Utilized and maintained 3 detailed accounts of internal infrastructure to accurately capture the state of employee resources, creating infographics of structure and employee occupancy for project managers weekly Show less
-
-
-
Boatman Marking Inc
-
Canada
-
Business Supplies & Equipment
-
Business Analyst Intern
-
Nov 2017 - Dec 2018
• Supervised and onboard international employees to use company resources and systems to ensure that new team members can perform their daily tasks using internal software • Drove communication between external vendors with outstanding balances, that are valued up to $10,000, to ensure that payments are paid and that orders can be completed • Generated income statements on a weekly basis for upper management to determine profitability of products & services and analyze expenses that were incurred • Ensured optimal inventory turnover by working with external vendors to place purchase orders for depleting inventory to ensure optimal inventory turnover Show less
-
-
Education
-
2016 - 2020
California State University-Los Angeles
Bachelor of Science - BS, Computer Information Systems -
2019 - 2019
Korea University
Computer and Information Systems Security/Information Assurance
Community
