Experience

Auto Plus Pep Boys

• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Commercial Account Manager

  • Jul 2017 - Present

  - grow and maintain existing customer base, Prospecting for new business through traditional and nontraditional channels. -Immediately addressing any customer concerns, and opportunities. Demonstrating above and beyond urgency in request resolution. -Lead and manage inside sales team with daily activities in the field and their performance expectations from inside. -Actively present and sell solutions and programs that highly benefit the customer and generate sales growth. - grow and maintain existing customer base, Prospecting for new business through traditional and nontraditional channels. -Immediately addressing any customer concerns, and opportunities. Demonstrating above and beyond urgency in request resolution. -Lead and manage inside sales team with daily activities in the field and their performance expectations from inside. -Actively present and sell solutions and programs that highly benefit the customer and generate sales growth.



Grainger

• United States
• Retail Office Equipment
• 700 & Above Employee

• Field Account Representative

  • Aug 2016 - Jul 2017

  • Determine, prepare and present the appropriate “Grainger Value Proposition” to each account and review how Grainger can add value and help with each account’s purchasing needs • Create a territory plan that optimizes call routes, maximizes time in the field and ensures you are delivering and executing a sales plan that meets or exceeds stated performance targets • Consistently maintain account and customer contact and record follow up details in Grainger’s CRM. • Consistently take a proactive approach to driving sales with each account while utilizing a wide array of available communication channels in order maximize their purchasing with Grainger through all of Grainger’s sales / service channels. • Establish and/or extend current relationships with customers in a productive and mutually beneficial manner • Timely and responsive to customers’ real-time needs Show less



AutoZone

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Territory Sales Manager

  • May 2013 - Aug 2016

  - Maintain strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. . Grow loyalty and trust with customers . Provide WOW customer service through problem resolution, product knowledge, parts availability and on time delivery . Partner with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment . Develop market analysis and action plans for commercial accounts . Develop, maintain, and revise key customer plans Show less



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• Personal Markets Sales Representative

  • Mar 2012 - Apr 2013

  Sell auto, home, life and other insurance products to individuals and Affinity groups. -Identify prospects through community involvement and actively pursuing leads. -Exceed high company volume goals, while maintaining quality new business and coverage guidelines. -Demonstrate selling prospects on features and benefits rather than price. -Identify and build relationships with key decision-makers in Affinity organizations. -Use strong interpersonal skills to build rapport with existing customers. Show less



Advance Auto Parts

• United States
• Retail
• 700 & Above Employee

• • Aug 2009 - Dec 2011

  Establish commercial customer accounts through contacts and sales calls.-Develop and grow relationships through conflict resolution and business partnerships. -Consistently grow sales while maintain existing customer relationships.-Identify and peruse new sales opportunities with both existing and potential customers.-Maintain and analyze customer data in order to identify and address opportunities.-Exceed sales goals, while sustaining strong gross margins and practicing solid expense control measures. Show less

• • Aug 2006 - Aug 2009

  Supervise and control all functions of store operations.-Recruit, hire, train, lead and develop team members.-Grow bottom line profit while increasing sales, managing inventory, and controlling expenses.-Exceed all sales and operational expectations.

• • Feb 2003 - Aug 2006

  Assist the General Manager with all functions of store operations.-Assume all General Manager Responsibilities in their absence, or when assigned.-Responsible for inventory management.