Steven Wilton
Senior Manager, Client Services at Town of Whitby- Claim this Profile
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Topline Score
Bio
Carlene A.
Steven is a dedicated and extremely knowledgeable I.T. professional. He is well mannered with a great sense of humor. It was a pleasure to work with him. Steven will be an asset to any organization.
Bob Brigaitis
I have opportunity to provide Steven a reference and it was great pleasure that I do so. I have worked closely with Steven for approximately 8 years. During this time, Steven showed constant initiative working his way through the ranks holding positions as: Inbound Technical Helpdesk Representative; Senior Escalations providing support to multiple clients; Internal Helpdesk servicing multiple clients at different locations throughout Ontario and Quebec while also acting as U.S. liaison. Steven was offered the position of LAN Administrator, again supporting multiple locations across borders and Provinces. During this time, the company had experienced much growth and change internally, as well as the client. Steven played an integral role in ensuring Network stability and overall dedication to this from Steven was noticeable each and every day. This is not an easy role however the ease in which Steven displayed is why he is a natural. Being very eager and approachable is why Steven was chosen on almost all occasions to oversee and develop newly acquired personal within the IT department. Steven was also a key holder and had unrestricted access to all locations. In my role, I relied heavily on our technology being up to date and running with little to no down time. Steven made sure this happened!! An absolute pleasure to deal with and work with. I look forward to our paths meeting once again as Steven brings with him hard work, loyalty, and dedication. Best, R. A. Brigaitis
Carlene A.
Steven is a dedicated and extremely knowledgeable I.T. professional. He is well mannered with a great sense of humor. It was a pleasure to work with him. Steven will be an asset to any organization.
Bob Brigaitis
I have opportunity to provide Steven a reference and it was great pleasure that I do so. I have worked closely with Steven for approximately 8 years. During this time, Steven showed constant initiative working his way through the ranks holding positions as: Inbound Technical Helpdesk Representative; Senior Escalations providing support to multiple clients; Internal Helpdesk servicing multiple clients at different locations throughout Ontario and Quebec while also acting as U.S. liaison. Steven was offered the position of LAN Administrator, again supporting multiple locations across borders and Provinces. During this time, the company had experienced much growth and change internally, as well as the client. Steven played an integral role in ensuring Network stability and overall dedication to this from Steven was noticeable each and every day. This is not an easy role however the ease in which Steven displayed is why he is a natural. Being very eager and approachable is why Steven was chosen on almost all occasions to oversee and develop newly acquired personal within the IT department. Steven was also a key holder and had unrestricted access to all locations. In my role, I relied heavily on our technology being up to date and running with little to no down time. Steven made sure this happened!! An absolute pleasure to deal with and work with. I look forward to our paths meeting once again as Steven brings with him hard work, loyalty, and dedication. Best, R. A. Brigaitis
Carlene A.
Steven is a dedicated and extremely knowledgeable I.T. professional. He is well mannered with a great sense of humor. It was a pleasure to work with him. Steven will be an asset to any organization.
Bob Brigaitis
I have opportunity to provide Steven a reference and it was great pleasure that I do so. I have worked closely with Steven for approximately 8 years. During this time, Steven showed constant initiative working his way through the ranks holding positions as: Inbound Technical Helpdesk Representative; Senior Escalations providing support to multiple clients; Internal Helpdesk servicing multiple clients at different locations throughout Ontario and Quebec while also acting as U.S. liaison. Steven was offered the position of LAN Administrator, again supporting multiple locations across borders and Provinces. During this time, the company had experienced much growth and change internally, as well as the client. Steven played an integral role in ensuring Network stability and overall dedication to this from Steven was noticeable each and every day. This is not an easy role however the ease in which Steven displayed is why he is a natural. Being very eager and approachable is why Steven was chosen on almost all occasions to oversee and develop newly acquired personal within the IT department. Steven was also a key holder and had unrestricted access to all locations. In my role, I relied heavily on our technology being up to date and running with little to no down time. Steven made sure this happened!! An absolute pleasure to deal with and work with. I look forward to our paths meeting once again as Steven brings with him hard work, loyalty, and dedication. Best, R. A. Brigaitis
Carlene A.
Steven is a dedicated and extremely knowledgeable I.T. professional. He is well mannered with a great sense of humor. It was a pleasure to work with him. Steven will be an asset to any organization.
Bob Brigaitis
I have opportunity to provide Steven a reference and it was great pleasure that I do so. I have worked closely with Steven for approximately 8 years. During this time, Steven showed constant initiative working his way through the ranks holding positions as: Inbound Technical Helpdesk Representative; Senior Escalations providing support to multiple clients; Internal Helpdesk servicing multiple clients at different locations throughout Ontario and Quebec while also acting as U.S. liaison. Steven was offered the position of LAN Administrator, again supporting multiple locations across borders and Provinces. During this time, the company had experienced much growth and change internally, as well as the client. Steven played an integral role in ensuring Network stability and overall dedication to this from Steven was noticeable each and every day. This is not an easy role however the ease in which Steven displayed is why he is a natural. Being very eager and approachable is why Steven was chosen on almost all occasions to oversee and develop newly acquired personal within the IT department. Steven was also a key holder and had unrestricted access to all locations. In my role, I relied heavily on our technology being up to date and running with little to no down time. Steven made sure this happened!! An absolute pleasure to deal with and work with. I look forward to our paths meeting once again as Steven brings with him hard work, loyalty, and dedication. Best, R. A. Brigaitis
Credentials
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Cisco Certified Network Associate (CCNA)
Cisco Networking Academy -
CompTIA A+
MeasureUp -
CompTIA Network+
MeasureUp -
IT Information Library Foundations Certification (ITIL v4)
AXELOS Global Best Practice -
Lean Six Sigma White Belt Certification
Lean Advisors Inc. -
Microsoft Certified Professional (MCP)
Microsoft -
NetApp Certified Technology Associate
NetApp
Experience
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Town of Whitby
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Canada
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Government Administration
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200 - 300 Employee
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Senior Manager, Client Services
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Aug 2022 - Present
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Technology Analyst
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Jun 2020 - Aug 2022
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IT Support Analyst
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Nov 2011 - Jun 2020
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Cyderes
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Canada
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Computer and Network Security
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500 - 600 Employee
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Technical Operations Specialist
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Aug 2011 - Nov 2011
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Bell
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Canada
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Telecommunications
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700 & Above Employee
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LAN Administrator
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Mar 2009 - Jul 2011
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Portfolio+
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Canada
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Financial Services
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100 - 200 Employee
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Technical Integration and Support Analyst
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Sep 2008 - Mar 2009
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Ontario Tech University
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Canada
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Higher Education
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700 & Above Employee
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CCNA Networking Instructor
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Sep 2007 - Apr 2008
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Education
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Cisco Networking Academy
CCNA -
Durham College
Computer Systems Technology