Experience

TJ Microsystems

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Relationship Manager

  • Apr 2022 - Present



VASCO Data Security

• United States
• Software Development
• 1 - 100 Employee

• Sales Co-Ordinator

  • Jan 2013 - Oct 2014

  Responsible for managing relationships with Distributors and Resellers and provide quotes, licensing support, maintenance and service enquires assistance. Process sales orders (from initial PO through to goods delivery) and follow-up and maintenance renewals of all Software Licensing Agreements with end users and Vasco Partners. Responsible for managing relationships with Distributors and Resellers and provide quotes, licensing support, maintenance and service enquires assistance. Process sales orders (from initial PO through to goods delivery) and follow-up and maintenance renewals of all Software Licensing Agreements with end users and Vasco Partners.



Webroot

• United States
• Computer and Network Security
• 100 - 200 Employee

• Renewals Manager, Inside Sales Executive

  • Jul 2008 - Nov 2012

  Responsible for closing direct new and renewal sales in APAC; Australia, NZ, South East Asia, India and Pacific region. Pursue and manage new sales leads and evaluation requests to completion of sale. Established and maintained all renewals records of customers in APAC on yearly or multi-year subscriptions for effective tracking and reporting. Have predominately used SalesForce as CRM. Provide renewal and licensing support to customers and channel partners. Roles included Renewals Manager, Inside Sales. Show less



Raytheon|Websense

• United States
• Software Development
• 200 - 300 Employee

• Renewals Manager

  • Oct 2007 - Jul 2008

  Account manager for all renewal customers under 500 users for Australia, NZ, PNG and Fiji with a value of $2.7 million in annual revenue. Mix of direct, distribution and channel sales. Responsible for all new sales queries under 250 users for Australia & NZ, and forwarding lead onto distribution partner and channel partners once qualified. Follow up and provide assistance to ensure sale. Account manager for all renewal customers under 500 users for Australia, NZ, PNG and Fiji with a value of $2.7 million in annual revenue. Mix of direct, distribution and channel sales. Responsible for all new sales queries under 250 users for Australia & NZ, and forwarding lead onto distribution partner and channel partners once qualified. Follow up and provide assistance to ensure sale.



SurfControl

• Software Development
• 1 - 100 Employee

• Customer Care and Renewal Executive

  • Mar 2005 - Oct 2007

  Acquired by Websense in October 2007 Acquired by Websense in October 2007