Steven Ward
Infrastructure & Network Team Lead at Accent Group Limited- Claim this Profile
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Bio
Janessa Smit
Steven is a dedicated employee who brings a solid foundation of experience, skills, and expertise to the IT space. No matter what I threw at Steven, he always delivered promptly and with a smile! Steven always communicated with me at a very high level, and there was nothing is too big or too small. He is a team player, and I believe an asset to anyone company who has the privilege of hiring him. Highly Recommend!
Katrina Bromell (PCC) Solopreneurs' Coach
I have used Steven's services for the last 7 or 8 years and would highly recommend him. To be honest, there seems to be nothing he can't do - technically I've found him to be quite brilliant. He is responsive, reliable, knowledgeable and reasonable. Thanks Steven for all your assistance and technical support.
Janessa Smit
Steven is a dedicated employee who brings a solid foundation of experience, skills, and expertise to the IT space. No matter what I threw at Steven, he always delivered promptly and with a smile! Steven always communicated with me at a very high level, and there was nothing is too big or too small. He is a team player, and I believe an asset to anyone company who has the privilege of hiring him. Highly Recommend!
Katrina Bromell (PCC) Solopreneurs' Coach
I have used Steven's services for the last 7 or 8 years and would highly recommend him. To be honest, there seems to be nothing he can't do - technically I've found him to be quite brilliant. He is responsive, reliable, knowledgeable and reasonable. Thanks Steven for all your assistance and technical support.
Janessa Smit
Steven is a dedicated employee who brings a solid foundation of experience, skills, and expertise to the IT space. No matter what I threw at Steven, he always delivered promptly and with a smile! Steven always communicated with me at a very high level, and there was nothing is too big or too small. He is a team player, and I believe an asset to anyone company who has the privilege of hiring him. Highly Recommend!
Katrina Bromell (PCC) Solopreneurs' Coach
I have used Steven's services for the last 7 or 8 years and would highly recommend him. To be honest, there seems to be nothing he can't do - technically I've found him to be quite brilliant. He is responsive, reliable, knowledgeable and reasonable. Thanks Steven for all your assistance and technical support.
Janessa Smit
Steven is a dedicated employee who brings a solid foundation of experience, skills, and expertise to the IT space. No matter what I threw at Steven, he always delivered promptly and with a smile! Steven always communicated with me at a very high level, and there was nothing is too big or too small. He is a team player, and I believe an asset to anyone company who has the privilege of hiring him. Highly Recommend!
Katrina Bromell (PCC) Solopreneurs' Coach
I have used Steven's services for the last 7 or 8 years and would highly recommend him. To be honest, there seems to be nothing he can't do - technically I've found him to be quite brilliant. He is responsive, reliable, knowledgeable and reasonable. Thanks Steven for all your assistance and technical support.
Credentials
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Cybersecurity at Work
LinkedInNov, 2022- Nov, 2024
Experience
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Accent Group Limited
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Australia
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Retail
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700 & Above Employee
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Infrastructure & Network Team Lead
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Jun 2021 - Present
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Senior IT Administrator
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Sep 2018 - Jun 2021
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CTRL Cybersecurity
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Australia
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Computer and Network Security
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1 - 100 Employee
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IT Operations Manager
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Jun 2011 - Sep 2018
Heading the IT Managed Services and Support divisions, my role was to lead and mentor staff in exceeding client expectations. My hands on approach provides clients with confidence that their IT and data assets are in good hands, services are managed to a high standard and outages are minimised. Along with strong analytics and troubleshooting, I am highly adaptable and focused on developing and improving process to meet client business operational need and provide for an optimal IT environment. Maintaining technical documentation and procedural workflows is also a notable skill set advantageous to an exceptional client experience.
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Technicalities Group Consulting
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Information Technology & Services
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1 - 100 Employee
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Service Engineer
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Dec 2004 - Jun 2011
Technicalities is a group of experienced and helpful IT consultants offering fast and easy IT and computer support. Responsibilities of my role as Service Engineer involved managing, maintaining, installing and performing upgrades to hardware, supporting and troubleshooting software, while following and implementing best practice. Troubleshooting, level 2 & 3 IT support and network security were a core focus in this role. Technicalities is a group of experienced and helpful IT consultants offering fast and easy IT and computer support. Responsibilities of my role as Service Engineer involved managing, maintaining, installing and performing upgrades to hardware, supporting and troubleshooting software, while following and implementing best practice. Troubleshooting, level 2 & 3 IT support and network security were a core focus in this role.
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Education
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1999 - 2004
RMIT University
Bachelor of Engineering (BEng) (Hons), Electrical and Electronics Engineering
Community
