Network Engineer

• Jul 2022 - Present

Network Engineer

• Jan 2020 - Jul 2022

• Led team of 16 Network Engineers, Programmers, and Developers.• Design, engineer, and implement network improvements in locations worldwide to ensure communications for over a million customers.• Planning and schedule team meetings, coordinate work phases to ensure work is completed correctly and meeting deadlines.• Ensures the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans, work products and services.• Articulates and communicates to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.• Identifies, distributes, and balances workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization.• Adjusts workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks for both the Non-secure Internet Protocol Router Network (NIPRNET) and the Secure Internet Protocol Router Network (SIPRNET).• Implements and sets up backup solutions and Infrastructure and backup policies based on customer requirements, and license management.• Provides technical guidance, analysis, advice, and troubleshooting/ problem resolution on a wide range of operational problems involving enterprise IT services that impact enterprise operations.• Serves as the senior technical analyst and resolves the complete range of problems within the scope of the activity operations and refers operational problems requiring highly specialized expertise to the appropriate technical expert.

Field Engineer

• Apr 2009 - Nov 2019

Provided troubleshooting and technical support to 600+ users. Repaired mechanical, hardware, software and systems failures utilizing organizational procedures and system reliability metrics. • Performed technical evaluations and resolved critical problems on Army tactical communications systems, enabled units to meet wartime deployment taskings. • Planned/executed 40+ Joint Network Node (JNN) upgrades; ensured equipment was mission ready and fulfilled contractual obligations for U.S. Army.• Upgraded operating system and operational configuration on Cisco switches, routers, Palo Alto firewalls, network storage systems and VMware protocol suites. • Utilized network administrative tools which verified system operations; identified programming errors and implemented corrective actions, prevented operational outages.• Maintained technological knowledge, proficiencies and certifications IAW federal contractual obligations, prevented possible contract violations/termination

Network Engineer

• May 2008 - Apr 2009

Planned, configured, and implemented the Deployable Joint Command and Control Network (DJC2) system layout for 350+ military personnel. Enabled joint military Command and Control (C2) operations connectivity across multiple theaters of operation.• Collaborated with network engineers on hardware/software acquisition to develop blue-print for the system design; saved $21K/300+manhours/prevented $280M+ contractual default.• Provided troubleshooting/technical support for 1K+ customers via telephone, deployment and computer tracking software. • Go-to consultant for Project Engineer; provided engineers with subject matter expertise for special projects/design drawings, meetings and briefings.

Network Communications Manager

• Jul 2005 - May 2008

Appointed for special project; developed & implemented deployable systems networking for $3M Air Force special contract. Orchestrated development of course taught to deploying military personnel to ensure they were prepared to meet war tasking requirements.• Developed course and educated 850+ customers/military personnel on voice, video, radio-frequency and data networks, exceeded contract training quota by 25 percent. • Supported deployment theatre operations for 5+ countries. • Performed network administration education program; 200+ administrators educated; ensured contractual profits of $3M.• Researched and maintained updated technological standards; 10+ advanced subjects; validated current technology and boosted customer proficiency and productivity.

System Engineer

• Feb 2003 - Jun 2005

-Special Project Engineer; upgraded software & hardware configurations for voice communications network; 5 countries/9 DOD & Joint Force installations/10K+ personnel. -Provided technical support & troubleshooting for 2K+ customers; reduced system outages/increased system reliability from 58% to 96%.-Technical Communications Consultant; advised 22 executives/900+ support personnel on voice/video/radio frequency analysis, data communication networks, system configuration, network layout planning, network typologies, traffic & capacity requirements, hardware/software acquisition & upgrades. -Educated & trained 300+ personnel utilizing current voice, radio-frequency, & data communications technologies/proficiencies.

Chief Master Sergeant

• Jun 1978 - Feb 2003

Multiple assignments culminating as Training and Standards Superintendent within the Satellite/Wideband Communications career field.

Training and Standards Manager

• Aug 1997 - Jan 2003

-Led all aspects of exercise planning process for multiple Group ORI preparation exercises. --Developed scenario and integrated simulation activities into the exercise execution. --Analyzed network capabilities, identified problem areas/recommended corrective actions-Directed training for over 750 personnel operating tactical LAN/WAN communications and computer systems valued in excess of $170 million.-Evaluated OSHA regulatory compliance; focused on safety, training, preventive maintenance, equipment installation practices, management, and administrative requirements.-Directly supervised 36 personnel in conducting evaluations and managing maintenance activities for 160 communications and air traffic control systems.

Network Systems Supervisor

• Aug 1994 - Jul 1997

-Managed daily operations and maintenance activities of 4 work centers supporting 30 major satellite and network communications systems valued at over $45 million. -Directed daily activities of 85 personnel in 6 different operation & maintenance job specialties. -Led unit’s Strategic Plan development, identified realistic goals & developed vision statement. -Directed installation of 14 communications and air traffic control systems; guided activations of 146 communications circuits, led to units “Excellent” Inspection rating.

Communications Work Center Supervisor

• Feb 1992 - Aug 1994

-Led 25-person work force responsible for operation and maintenance of data and network communications infrastructure valued in excess of $52 million. --Managed all aspects of merging two work centers into one work center. --Led deployment to Aviano, Italy, supervised 25 people in 4 geographically separated locations providing over 5,000 customers with worldwide data, voice, and video connectivity.

Satellite Communicatons Manager

• Nov 1990 - Jan 1992

-Program Manager for all AFSOC data and network communications requirements. --Developed policies & procedures for communications logistics & maintenance requirements to include: spares kits, training, contractor logistics support & maintenance concepts. --Conducted initial training on new SATCOM equipment, saving $25,000 in contractor cost.-Personnel manager for all communications-electronics technicians assigned to the command; responsible for the oversight of maintenance personnel authorizations, training, and development of leadership inputs to Air Force level standardization boards.