Steven Teuns
Chief Product Officer at Fyron- Claim this Profile
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English Native or bilingual proficiency
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Dutch Native or bilingual proficiency
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French Limited working proficiency
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German Limited working proficiency
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Swedish Professional working proficiency
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Bio
Heather Bennett
n my time working with Steven in Sales and Operations roles, he has successfully demonstrated his ability to learn and master new disciplines and skills. Not only did he exceed his Sales targets. He also streamlined the Operations discipline – which I tasked him with even though it was completely new to him - ; i.e. increasing commercial relevance while reducing costs and increasing agility & digitalization. As a result and after numerous warehouse and IT migrations, I’ve been very comfortable to have him successfully spearheading an ERP implementation on behalf of all North American disciplines. Steven is known for combining strong analytical skills with excellent people management skills. He will holistically simplify processes for own or other teams, evaluate long term profitability of scenarios, decide for the best for the business and then mobilize teams with various backgrounds towards success. Steven’s versatility, entrepreneurial drive and character will make him thrive in any business.
Joanna Malicki
Steven significantly impacted our team, the organization, and our external partners. Always leading by example when it came to continuous improvement, Steven always looked to turn a challenge into an opportunity and got the team on board. His authentic style, passion for providing operational excellence, and genuine care for the people behind the processes helped him achieve significant success along the way. The relationship with our 3PL is still strong because of the fundamentals he initially established. I had the pleasure of working with Steven on many projects and always appreciated his way of preparing the groundwork and letting you run with it. Always available for support and brainstorming sessions, it was a joy to accomplish objectives and exceed expectations. Whatever we started, he ensured the loop was closed and the results communicated to internal or external partners. He left a strong Operations team because of him, and any company will be very fortunate to have him as a leader.
Heather Bennett
n my time working with Steven in Sales and Operations roles, he has successfully demonstrated his ability to learn and master new disciplines and skills. Not only did he exceed his Sales targets. He also streamlined the Operations discipline – which I tasked him with even though it was completely new to him - ; i.e. increasing commercial relevance while reducing costs and increasing agility & digitalization. As a result and after numerous warehouse and IT migrations, I’ve been very comfortable to have him successfully spearheading an ERP implementation on behalf of all North American disciplines. Steven is known for combining strong analytical skills with excellent people management skills. He will holistically simplify processes for own or other teams, evaluate long term profitability of scenarios, decide for the best for the business and then mobilize teams with various backgrounds towards success. Steven’s versatility, entrepreneurial drive and character will make him thrive in any business.
Joanna Malicki
Steven significantly impacted our team, the organization, and our external partners. Always leading by example when it came to continuous improvement, Steven always looked to turn a challenge into an opportunity and got the team on board. His authentic style, passion for providing operational excellence, and genuine care for the people behind the processes helped him achieve significant success along the way. The relationship with our 3PL is still strong because of the fundamentals he initially established. I had the pleasure of working with Steven on many projects and always appreciated his way of preparing the groundwork and letting you run with it. Always available for support and brainstorming sessions, it was a joy to accomplish objectives and exceed expectations. Whatever we started, he ensured the loop was closed and the results communicated to internal or external partners. He left a strong Operations team because of him, and any company will be very fortunate to have him as a leader.
Heather Bennett
n my time working with Steven in Sales and Operations roles, he has successfully demonstrated his ability to learn and master new disciplines and skills. Not only did he exceed his Sales targets. He also streamlined the Operations discipline – which I tasked him with even though it was completely new to him - ; i.e. increasing commercial relevance while reducing costs and increasing agility & digitalization. As a result and after numerous warehouse and IT migrations, I’ve been very comfortable to have him successfully spearheading an ERP implementation on behalf of all North American disciplines. Steven is known for combining strong analytical skills with excellent people management skills. He will holistically simplify processes for own or other teams, evaluate long term profitability of scenarios, decide for the best for the business and then mobilize teams with various backgrounds towards success. Steven’s versatility, entrepreneurial drive and character will make him thrive in any business.
Joanna Malicki
Steven significantly impacted our team, the organization, and our external partners. Always leading by example when it came to continuous improvement, Steven always looked to turn a challenge into an opportunity and got the team on board. His authentic style, passion for providing operational excellence, and genuine care for the people behind the processes helped him achieve significant success along the way. The relationship with our 3PL is still strong because of the fundamentals he initially established. I had the pleasure of working with Steven on many projects and always appreciated his way of preparing the groundwork and letting you run with it. Always available for support and brainstorming sessions, it was a joy to accomplish objectives and exceed expectations. Whatever we started, he ensured the loop was closed and the results communicated to internal or external partners. He left a strong Operations team because of him, and any company will be very fortunate to have him as a leader.
Heather Bennett
n my time working with Steven in Sales and Operations roles, he has successfully demonstrated his ability to learn and master new disciplines and skills. Not only did he exceed his Sales targets. He also streamlined the Operations discipline – which I tasked him with even though it was completely new to him - ; i.e. increasing commercial relevance while reducing costs and increasing agility & digitalization. As a result and after numerous warehouse and IT migrations, I’ve been very comfortable to have him successfully spearheading an ERP implementation on behalf of all North American disciplines. Steven is known for combining strong analytical skills with excellent people management skills. He will holistically simplify processes for own or other teams, evaluate long term profitability of scenarios, decide for the best for the business and then mobilize teams with various backgrounds towards success. Steven’s versatility, entrepreneurial drive and character will make him thrive in any business.
Joanna Malicki
Steven significantly impacted our team, the organization, and our external partners. Always leading by example when it came to continuous improvement, Steven always looked to turn a challenge into an opportunity and got the team on board. His authentic style, passion for providing operational excellence, and genuine care for the people behind the processes helped him achieve significant success along the way. The relationship with our 3PL is still strong because of the fundamentals he initially established. I had the pleasure of working with Steven on many projects and always appreciated his way of preparing the groundwork and letting you run with it. Always available for support and brainstorming sessions, it was a joy to accomplish objectives and exceed expectations. Whatever we started, he ensured the loop was closed and the results communicated to internal or external partners. He left a strong Operations team because of him, and any company will be very fortunate to have him as a leader.
Experience
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Fyron
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Netherlands
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Manufacturing
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1 - 100 Employee
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Chief Product Officer
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Dec 2022 - Present
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Bugaboo
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Netherlands
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Consumer Goods
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300 - 400 Employee
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Head of Customer Ops EMEA a.i.
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Aug 2021 - Apr 2022
Responsible for 60% of global fulfillment. I turned around the overall significant underperformance in warehousing, transportation and customer satisfaction to above KPI levels, while strongly reducing costs. I rebuilt Operations foundations, reinstated positive partnerships and rebuilt high employee engagement.
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Head of Operations, North America
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Mar 2019 - Jul 2021
I led the North American Operations team (I.e. Warehousing, Transportation, IT, Demand Planning and Sales Operations) through times of the Pandemic, Accelerated shift to D2C (Ecom, Amazon FBA/FBM, Drop-shipping), Warehouse consolidation and closings, New warehouse partner, a Transition to drive Commercial success, evolved Forecasting process and a New ERP and other IT integrations. Doing so, I managed Operations costs to below budget targets while growing Sales and Service levels.
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Sales Director US - regionals
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Jul 2016 - Mar 2019
P&L responsible for the US largest business channel. I reverted the business from decline to growth. I redefined the Portfolio strategy, Channel strategy (a.o. the role of Amazon 3P business for retail), Sales strategy and delivered the results.
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Country Manager Nordics
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May 2013 - Jul 2016
P&L responsible for Sales and Marketing in the Nordics. I led the Nordics business to a growth of 2.5x over the 3 years, while it was a stable mid-mature market at start. Key success factors included setting stretched objectives, a long term Sales strategy and a redefined collaboration between HQ and the Nordic Sales region, next to people management.
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Product Manager
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Jan 2009 - May 2013
My experience covers all aspects of managing the lifecycle of a high-end consumer product, globally; i.e. Product innovation, bringing products to the market, optimizing business performance, and ending a product lifecycle. Key responsibilites:- Drive the business performance (positioning, volumes, and revenue) globally and develop and implement an (annual) product marketing plan in order to deliver the agreed financial and marketing objectives.- Develop and guard the positioning plans, set up and monitor the business cases and identify and value market opportunities in order to define and drive an innovative & profitable product portfolio.- Drive continuous improvements of product performance in the market.- Translate valuable consumer and market insights into product performance improvements and business opportunities. Show less
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Sales Launch Manager
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Dec 2012 - Apr 2013
A.i. Sales Manager Nordics.
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Product communication project manager
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Jan 2008 - Dec 2008
Responsible for all Product Marketing related communication on all Bugaboo products.
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Product communication coordinator
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May 2007 - Dec 2007
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Philips
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Netherlands
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Hospitals and Health Care
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700 & Above Employee
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Technical Product Manager
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Apr 2006 - May 2007
Owner of all product quality and technology related issues on behalf of European Marketing and Sales team towards Product Development, Quality, and Service departments. Products of this division were (a.o.) TV’s, DVD players and recorders, MP3 devices, and Audio devices.
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Author of academic paper
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Oct 2005 - Apr 2006
First author of an academic publication on ‘systemic learning regarding strategic product architectures’. The publication presents a new way of working in optimizing New Product Development for the whole business. I have presented it at the 13th International Product Development Management Conference in Milan in June 2006. The paper has been published in the academic journal R&D Management in November 2007.
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Intern for Master Thesis
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Sep 2004 - Sep 2005
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Intern
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Apr 2004 - Jul 2004
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Partner
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Feb 2002 - Apr 2004
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Partner
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Sep 2000 - Apr 2004
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Education
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2000 - 2005
Universiteit Twente
Master of Science, Industrial Engineering and Management -
1997 - 2000
Universiteit Twente
Mechanical Engineering
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