Steven Tam
Executive Manager (IT Projects) at Hong Kong Council for Accreditation of Academic and Vocational Qualifications- Claim this Profile
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Bio
Credentials
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Prince2 Practioner
APMG InternationalNov, 2017- Nov, 2024 -
Agile Business Consortium Scrum Master
APMG International -
PMP
Project Management Institute
Experience
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Hong Kong Council for Accreditation of Academic and Vocational Qualifications
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Hong Kong
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Education Administration Programs
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1 - 100 Employee
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Executive Manager (IT Projects)
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Nov 2010 - Present
* Lead and direct an IT team on daily operations* Oversee system development, end user support, network administration, IT infrastructure, security control and technical support service (~100 users)* Develop and manage IT policies, procedure and budget* Responsible for IT vendor management and procurement* Manage, negotiate and liaise with external IT service providers and internal users* Provide technical advices and recommendations to senior management* Manage and/or involve in projects including- A 3 phases system development project (~HK$14M) (Ref:Phase 1: http://www.cspe.edu.hk/PDFs/QESS%202013/09-HKCAAVQ.pdfPhase 2: http://www.cspe.edu.hk/PDFs/QESS%202014/QESS7.pdfPhase 3: http://www.cspe.edu.hk/PDFs/QESS%202015/(06-QESS-2015%20HKCAAVQ)%20Proposal.pdf)- Regular PC replacement and softwar upgrade- Qualification Assessment Online Booking System Enhancement- Qualification Register (QR) system upgrade and Credit Accumulation and Transfer (CAT) database implementation project (ref: https://www.cspe.edu.hk/PDFs/QESS%202016/04_HKCAAVQ.pdf )- QR system enhancements (Ref: www.hkqr.gov.hk)* Develop project methodology* Conduct regular security audit* Provide training to all level of users* Manage and implement system change requests* MS Office 2010 upgrade* Qualification Assessment Online Booking System Enhancement
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Greensward Co. Ltd
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Manufacturing
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1 - 100 Employee
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System Administrator
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Apr 2006 - Sep 2010
* Supervise 2 Technical Supports on China office daily operations* Administrate Windows network and infrastructure in HK office and China office (~120 users)* Provide end user support service* Provide IT advice on system enhancement* Manage projects including- Upgrading of MS Windows 2000 and Exchange 2000 to Windows 2008 and Exchange 2007 * Supervise 2 Technical Supports on China office daily operations* Administrate Windows network and infrastructure in HK office and China office (~120 users)* Provide end user support service* Provide IT advice on system enhancement* Manage projects including- Upgrading of MS Windows 2000 and Exchange 2000 to Windows 2008 and Exchange 2007
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System Administrator
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Aug 2000 - Apr 2006
* Supervise IT and Accounting Assistant on daily operations* Administrate Linux and Windows network and infrastructure (~120 users)* Provide end user support service* Evaluate and recommend software* Ad hoc programming* Manage projects including- Linux infrastructure setup (Mail, File, Proxy, Fax and VPN)- Intranet development- IT infrastructure relocation * Supervise IT and Accounting Assistant on daily operations* Administrate Linux and Windows network and infrastructure (~120 users)* Provide end user support service* Evaluate and recommend software* Ad hoc programming* Manage projects including- Linux infrastructure setup (Mail, File, Proxy, Fax and VPN)- Intranet development- IT infrastructure relocation
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System Analyst
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Jun 1999 - May 2000
* Provide network administration and end user support service (~30 users)* Identify POS solution for business units * Provide network administration and end user support service (~30 users)* Identify POS solution for business units
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Education
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2013 - 2015
City University of Hong Kong
Master’s Degree, Information System Management -
1996 - 1999
The Hong Kong University of Science and Technology
Bachelor’s Degree, Computer Engineering
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